Web Survey Bibliography
Title Web-based and Mailed Questionnaires: A Comparison of Response Rates and Compliance
Author Baelter, K., Balter, O., Fondell, E., Trolle-Lagerros, Y.
Source Epidemiology, 16, 4, pp. 577-579
Year 2005
Access date 05.07.2005
Abstract Background: We assessed response rates and compliance for a printed questionnaire and a Web questionnaire in a Swedish population-based study and explored the influence of adding personalized feedback to the Web questionnaire.
Methods: We assigned 875 subjects to 1 of 3 groups: printed questionnaire, plain Web questionnaire, or Web questionnaire with personalized feedback. The questionnaire had 2 parts, first a general section and then a dietary section.
Results: The response rate for the general section was 64% for the printed questionnaire, compared with 50% for the Web questionnaire with feedback. For the dietary questionnaire, the rates were reversed, resulting in a total response rate for the dietary questionnaire that did not differ between printed and web questionnaire with feedback.
Conclusions: Interactivity in the Web questionnaire increased compliance in completion of the second section of the questionnaire. Web questionnaires can be useful for research purposes in settings in which Internet access is high.
Methods: We assigned 875 subjects to 1 of 3 groups: printed questionnaire, plain Web questionnaire, or Web questionnaire with personalized feedback. The questionnaire had 2 parts, first a general section and then a dietary section.
Results: The response rate for the general section was 64% for the printed questionnaire, compared with 50% for the Web questionnaire with feedback. For the dietary questionnaire, the rates were reversed, resulting in a total response rate for the dietary questionnaire that did not differ between printed and web questionnaire with feedback.
Conclusions: Interactivity in the Web questionnaire increased compliance in completion of the second section of the questionnaire. Web questionnaires can be useful for research purposes in settings in which Internet access is high.
Access/Direct link
Journal (abstract)
Year of publication2005
Bibliographic typeJournal article
Web Survey Bibliography - Email surveys (321)
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- The E-Interview in Qualitative Research; 2013; Bampton, R., Cowton, C., Downs, Y.
- Methodological Considerations of Qualitative Email Interviews; 2013; Nehls, K.
- What we can learn from unintentional mobile respondents; 2012; Peterson, G.
- The effects of item saliency and question design on measurement error in a self-administered survey; 2012; Stern, M. J., Smyth, J. D., Mendez, J.
- The cross platform report. Q2 -2012 - US; 2012
- Sensitive topics in PC Web and mobile web surveys: Is there a difference?; 2012; Mavletova, A. M., Couper, M. P.
- Mobile email opens report 2nd half 2011; 2012
- Guide to social science data preparation. Best practice throughout the data life cycle; 2012
- Boosting Web pick-up Rates by referring to Compliance Principles ; 2012; Falnes-Dalheim, E., Haraldsen, G., Sundvoll, A.
- 2010 ACS Content Test Evaluation Report Covering Computer and Internet ; 2012; Shin, H. B.
- Use of Response Propensities; 2012; Bethlehem, J., Biffignandi, S.
- The Problem of Self-Selection; 2012; Bethlehem, J.,Biffignandi, S.
- E-Mail Surveys; 2012; Mesch, G.
- Using Mixed-Mode Contacts to Facilitate Participation in Public Agency Client Surveys; 2012; Israel, G. D.
- An Analysis of the AAPOR 2011 Membership Survey Nonresponse and Paradata; 2012; Hammer, H., Murphy, J., Hamel, L., Harrison, C.
- What is Probit; 2011
- User agent; 2011
- The smart(phone) way to collect survey data; 2011; Stapleton, C.
- The changing role of address-based sampling in survey research; 2011; Iannacchione, V. G.
- Mobile, webmail, desktops: Where are we viewing email now?; 2011
- A meta-analysis of experiments manipulating progress indicators in Web surveys; 2011; Callegaro, M., Villar, A., Yang, Y.
- Online Surveys: Past, Present, and Future; 2011; de Leeuw, E. D.
- Using e-mail recruitment and an online questionnaire to establish effect size: A worked example ; 2011; Kirkby, H. M., Calver, M., Draper, H., Calvert, M., Wilson, S.
- The use of email‐facilitated interviewing with higher functioning autistic people participating...; 2011; Benford, P., Standen, P.
- E-survey (surveys based on e-mail & web) Analysis and identification of cold responsive proteins in...; 2011; Sodabeh, J.-G., Ferdous, R.-J., Lello, Z., Ghasem, K., Ghasem, H. S., Gholipoori, A., Siroos, M., Sajjad...
- E-survey (surveys based on e-mail & web); 2011; Kalantari, D. H., Kalantari, D. E., Maleki, S.
- Response Rates and Data Quality in Web and Mail Surveys Administered to PhD Holders; 2011; Barrios, M., Villarroya, A., Borrego, A., Olle, C.
- The multidimensional integral business survey response model; 2010; Bavdaž, M.
- The impact of next and back buttons on time to complete and measurement reliability in computer-based...; 2010; Gershon, R. C. et al.
- Sources of measurement errors in business surveys; 2010; Bavdaž, M.
- Recruiting probability samples for a multi-mode research panel with Internet and mail components; 2010; Rao, K.
- Take these steps to build your research on a solid foundation ; 2010; Hardy, M.
- Randomized trial showed that an “embedded” survey strategy optimized authorization rates...; 2010; Murdoch, M., Pietila, D. M., Partin, M. R.
- Questionnaire Design of Self-Administered Paper and Online Surveys: Efficiency Considerations ; 2010; Lehtmets, D.
- Using Web Surveys To Determine Audience Characteristics And Product Preferences; 2010; Philbrick, J. H., Bart, B., F. F.Smith, R. F.
- Using the Internet to Survey Small Towns and Communities: Limitations and Possibilities in the Early...; 2010; Smyth, J. D., Dillman, D. A., Christian, L. M., O'Neill, A. C.
- Exploring mode effects in a panel survey of new businesses; 2009; Santos, B., DesRoches, D.
- The Effects of the Initial Mode of Contact on the Response Rate and Data Quality in an Internet-Based...; 2009; Wiseman, F.
- Having their say: email interviews for research data collection with people who have verbal communication...; 2009; Ison, N.
- The Impact of Personalized Prenotification on Response Rates to an Electronic Survey; 2009; Hart, A. M., Brennan, C. W., Sym, D., Larson, E.
- Online Versus Paper: Format Effects in Tourism Surveys; 2009; Dolnicar, S., Laesser, C., Matus, K.
- Web-based surveys as an alternative to traditional mail methods ; 2009; Fleming, C. M., Bowden, M.
- Usability testing; 2008; Roe, D. J.
- The advisory panel on online public opinion survey quality - Final report June 4, 2008; 2008
- Email survey; 2008; Porter, S. R.
- Swedish National Data Service's Strategy for Sharing and Mediating Data; 2008; Carlhed, C., Alfredsson, I.
- Using Web Surveys to Reach Community College Students: An Analysis of Response Rates and Response Bias...; 2008; Sax, L. J., Gilmartin, S. K., Hagedorn, L. S., Lee, J. J.
- Asking the age question in mail and online surveys; 2008; Gendall, P., Healey, B.