Web Survey Bibliography
Title Satisfaction Survey by Web or by Paper? A Case Study
Author Laughlin, B.
Source Usability News, 3, 2
Access date 21.09.2005
Full text doc (28k)
Abstract The purpose of this study was (i) to evaluate the psychometric structure of an employee opinion survey tool, and (ii) to investigate the degree of equivalence of the same tool administered via web versus paper and pencil. The field data was collected from 8,509 employees, which were examined by both methods, at large Fortune 500 industrial corporation.
Access/Direct link Newsletter (full text)
Year of publication2001
Bibliographic typeNewspaper article
Web Survey Bibliography - Newspaper article (13)
- Despite allure of Internet surveys, old-fashioned, face-to-face interview still best, expert says; 2007; Ball, S.
- Comparing Responses and Response Rates of Web and Telephone Surveys; 2005; Bedy, Z.
- Web Surveys and the new Disability Discrimination Act; 2005; Macer, T.
- Mobile survey wins over cold calls - Broadband: IT Business Special Report; 2003; Henderson, L.
- Web sites pay you to sound off about consumer issues; 2003; Anonymous
- Charity Fund Raisers Rate Software in Online Survey; 2003; Wallace, N.
- Opinions to Spare? Click Here; 2003; Jackson, N. B.
- Satisfaction Survey by Web or by Paper? A Case Study; 2001; Laughlin, B.
- Internet Remains a Man's Domain; 2001; Pastore, M.
- Early Experiences Developing Web Surveys; 1999; Kennedy, J. M.
- Internet Surveys: Do They Work?; 1998; Myles, R., Tibert, J.
- NN/LM network member Internet survey: Region 7 responds!; 1998; Sandstrom, H.
- E-mail surveys elicit fast response, cut costs; 1995; Crowley, A.