Web Survey Bibliography
Ample empirical evidence suggests that prenotification is an important method to increase response rates in mail surveys. However, for Web-based surveys, the results on prenotification appear to be mixed. One explanation may be the lack of awareness of the initial e-mail contacts. For instance, automatic spam filters and unidentified senders of the prenotifications could lower the chance of the e-mail being noticed. To increase awareness when contacting participants for Web-based surveys, it might be more effective to send the invitations directly to the respondents’ cellular phones. This method seems most promising with younger persons in Germany, because this segment has near-universal cellular phone coverage. To compare the effectiveness of different prenotification procedures, we experimentally varied the initial contact mode in a fully crossed two-factorial design with (1) three different prenotification conditions and (2) two ‘invitation and reminder’ conditions. University freshmen were recruited for a Web-based access panel by completing a short paper and pencil questionnaire in a classroom setting consisting of basic demographics, psychographics, and questions about lifestyles. A total of 560 students were randomly assigned to one of the following experimental conditions: On the prenotification factor, one group received no prenotification at all, a second was contacted by mobile messaging (SMS) on their mobile phone, and a third group was contacted by e-mail, both announcing the prospective survey. For the survey invitation and reminder, respondents were randomly contacted either by e-mail or by SMS. Our paper will point out the influences of the experimental manipulations on various measures related to data quality. For example, response rates varied between 50% and 84% across the experimental conditions, with the combination of SMS prenotification and e-mail invitation performing the best. However, the use of SMS invitations led to quicker responses. Besides further elaborating on these results, we will also point out the influences of the experimental manipulations on sample composition and the responses to the substantive questions. Finally, practical implications for contacting participants of Web-based access panels in marketing and social research will be discussed.
Web Survey Bibliography - Bosnjak, M. (60)
- Sample composition discrepancies in different stages of a probability-based online panel; 2013; Bosnjak, M., Haas, I., Galesic, M., Kaczmirek, L., Bandilla, W., Couper, M. P.
- Mobile Survey Participation Rates in Commercial Market Research: A Meta-Analysis; 2012; Bosnjak, M., Poggio, T., Becker, K. R., Funke, F., Wachenfeld, A., Fischer, B.
- Self-administered mobile surveys; 2011; Bosnjak, M.
- Use of new technologies in social research: Self-administered mobile surveys; 2011; Bosnjak, M.
- Self-administered mobile surveys: Usability and (non)participation; 2010; Scherrer, S., Bosnjak, M.
- Internet surveys; 2010; Couper, M. P., Bosnjak, M.
- Understanding the Willingness to Participate in Mobile Surveys: Exploring the Role of Utilitarian, Affective...; 2010; Bosnjak, M., Metzger, G., Graef, L.
- Potenzial selbstadministrierter mobiler Befragungen: Erfahrungen aus einer empirischen Studienreihe; 2009; Bosnjak, M.
- Web Surveys; 2009; Bosnjak, M.
- Potential of self-administered mobile surveys; 2009; Bosnjak, M.
- Strategies for Increasing Response Rates in Web Surveys and their Differential Effects on Sample Composition...; 2009; Haas, I., Bosnjak, M., Bandilla, W., P., Galesic, M.Couper, M. P.
- Understanding the willingness to participate in mobile surveys: Exploring the role of hedonic, affective...; 2009; Bosnjak, M., Metzger, G.
- Measurement options, measurement error, and usability in mobile surveys; 2009; Pferdekämper, T., Bosnjak, M., Metzger, G.
- Effects of Questionnaire Length on Participation and Indicators of Response Quality in a Web Survey; 2009; Galesic, M., Bosnjak, M.
- Prenotification in Web-Based Access Panel Surveys: The Influence of Mobile Text Messaging Versus E-Mail...; 2008; Bosnjak, M., Neubarth, W., Couper, M. P., Bandilla, W., Kaczmirek, L.
- Web Surveys versus Other Survey Modes – A Meta-Analysis Comparing Response Rates; 2008; Lozar Manfreda, K., Bosnjak, M., Berzelak, J., Haas, I., Vehovar, V.Berzelak, N.
- Compensating for low topic interest and long surveys: A field experiment on nonresponse in Web surveys...; 2007; Marcus, B., Bosnjak, M., Lindner, S., Pilischenko, S., Schuetz, A.
- Nonresponse bei Web-Befragungen im Vergleich zu anderen Befragungsmodi - Eine Meta-Analytische Synthese...; 2006; Lozar Manfreda, K., Bosnjak, M., Berzelak, J., Haas, I., Vehovar, V.Berzelak, N.
- Beyond response rates: Effects of different (Web-) survey implementation procedures on sample composition...; 2006; Bosnjak, M., Marcus, B.; Schuetz, A.; Lindner, S.; Pilischenko, S.
- Response Biases in Online Surveys; 2006; Galesic, M., Bosnjak, M.
- Personality traits and participation in an online access panel; 2006; Galesic, M., Bosnjak, M.
- A meta-analysis of response rates in Web surveys compared to other survey modes; 2005; Lozar Manfreda, K., Bosnjak, M., Haas, I., Vehovar, V.
- Prenotification in online access panel surveys: E-mail versus mobile text messaging (SMS); 2005; Neubarth, W., Bosnjak, M., Bandilla, W., Couper, M. P., Kaczmirek, L.
- Did You Get The Message? Using E-Mail and SMS for Prenotification in Web Surveys; 2005; Neubarth, W., Bosnjak, M., Bandilla, W., Couper, M. P., Kaczmirek, L.
- Value and Timing Strategies in Prize Draws: A Further Examination of the Immediacy Effect in Web Surveys...; 2005; Tuten, T. L., Galesic, M., Bosnjak, M.
- Unit (non)response in Web-based access panel surveys: An extended planned-behavior approach; 2005; Bosnjak, M., Tuten, T. L., Wittmann, W. W.
- Using mobile technology to increase responses of people with an active lifestyle; 2005; Neubarth, W., Kaczmirek, L., Bosnjak, M., Bandilla, W.
- Optimizing Prize Values in Web Surveys: Further Examination of the Immediacy Effect; 2005; Tuten, T. L., Galesic, M., Bosnjak, M.
- Progress indicators in filter based surveys. Individual and dynamic calculation methods; 2005; Kaczmirek, L., Neubarth, W., Bosnjak, M., Bandilla, W.
- Impact of Topic Salience, Survey Length, and Incentive Type on Response-Rates in a Web-Based Survey:...; 2005; Lindner, S., Marcus, B., Bosnjak, M., Pilischenko, S., Melzer, S., Schuetz, A.
- Web survey response rates compared to other modes - A meta-analysis; 2005; Lozar Manfreda, K., Bosnjak, M., Haas, I., Vehovar, V.
- Effects of two innovative techniques to apply incentives in online access panels; 2005; Bosnjak, M.
- Progress Indicators in Filter Based Surveys: Computing Methods and their Impact on Drop Out; 2004; Kaczmirek, L., Neubarth, W., Bosnjak, M., Bandilla, W.
- Feasibility of a random sample; 2004; Neubarth, W., Kaczmirek, L., Bandilla, W., Bosnjak, M.
- Effects of Immediate versus Delayed Notification of Prize Draw Results and Announced Survey Duration...; 2004; Tuten, T. L., Galesic, M., Bosnjak, M.
- Mode-Effects in Pre-Recruited Panels of Full Population?; 2004; Bandilla, W., Bosnjak, M., Altdorfer, P., Lohmann, H.
- Web-based surveys in market and social research – Usage and needs of different user groups in...; 2004; Kaczmirek, L., Bosnjak, M., Bandilla, W., Auer, T.
- Stereotypic Response Patterns within Matrix Questions in Web Surveys; 2004; Gockenbach, S., Bosnjak, M., Goeritz, A.
- Web-based surveys in market and social research - usage and needs of different user groups in the EU; 2004; Kaczmirek, L., Bosnjak, M., Bandilla, W., Auer, T.
- Prepaid and promised incentives in Web surveys - An experiment; 2003; Bosnjak, M., Tuten, T. L.
- Survey Administration Effects? A Comparison of Web-Based and Traditional Written Self-Administered Surveys...; 2003; Bandilla, W., Bosnjak, M., Altdorfer, P.
- Online Social Sciences; 2002; Batinic, B., Reips, U. -D., Bosnjak, M.
- Understanding the Willingness to Participate in Online-Surveys - The case of E-mail questionnaires; 2002; Bosnjak, M., Batinic, B.
- Mode-Effects in Web Surveys?; 2002; Bandilla, W., Bosnjak, M.
- (Non)Response bei Web-Befragungen; 2002; Bosnjak, M.
- Prepaid and Promised Incentives in Web Surveys: An Experiment; 2002; Bosnjak, M., Tuten, T. L.
- Internet Surveys and Data Quality - A Review; 2002; Tuten, T. L., Urban, D.J., Bosnjak, M.
- Dimensions of Internet Science; 2001; Reips, U. -D., Bosnjak, M.
- Participation in Non-Restricted Web Surveys: A Typology and Explanatory Model for Item-Nonresponse; 2001; Bosnjak, M.
- Classifying Response Behaviors in Web-based Surveys; 2001; Bosnjak, M., Tuten, T. L.
