Web Survey Bibliography
User- and customer-centered Web sites often feature design elements incorporating individualization and personalization. This is often accomplished with the aid of personal user data and “recommender systems", e.g., in e-Commerce. Examples of personalization elements are individual- or group-based product recommendation lists (i.e., lists tailored to individual user tastes or, respectively, group-based lists such as "bestsellers" or "hit parades") as well as personally addressing the users by name while they are visiting a Web site. Within the framework of a research project in the field of "cross-cultural internet research" conducted at the Department of Psychology at the University of Freiburg, personal attitudes and behavioral tendencies associated with personalization elements were analyzed for users from different cultural backgrounds. The study was aimed at revealing the possible presence of a "Western ethnocentrism." Particularly, it was examined whether gearing design principles (such as elements of personalization) toward North American or Western European maxims (such as emphasizing individuality) were universally accepted and appreciated. The specific question was whether members of Western, individualistic cultures with a predominant selforientation would have a more positive attitude toward explicitly individual-based elements on a Web site than would members of non-Western, collectivist cultures with a prevailing group-orientation. Furthermore, culture-specific preferences concerning the type of product recommendation lists (individual- vs. groupbased) were investigated. The research instrument was an online questionnaire about "music preferences" which was completed by 149 US-Americans (individualistic culture group) and 116 Japanese (collectivist culture group). Additionally, 230 Germans took part in the survey. The questionnaire was designed in all three languages. It comprised several personalization elements, attitude ratings, a cultural orientation scale, and a situation in which the participants had to make a decision between two product recommendation lists (individual- vs. group-based). According to the results, the Americans had a more positive attitude toward personalization elements than their Japanese counterparts. With regard to the preference for individual- or group-based product recommendation lists, no differences between the two culture groups could be detected. An additional content analysis of the participants’ explanatory statements concerning their list decisions yielded interesting clues about the motivations underlying those decisions.
Web Survey Bibliography - Research on Internet (644)
- A usability of a new graphical shopping interface through GlobalPark; 2009; Groenen, P. J. F., Kagie, M.
- Effects of data collection technique on the quality of data: A MTMM study of CATI, CAPI and Online interviews...; 2009; Scherpenzeel, A.
- Effectiveness of incentives in mixed-mode systems: An evaluation of errors & costs; 2009; Vehovar, V.; Lozar Manfreda, K.; Berzelak, N.
- Web-based measurement: Effect of completing single or multiple items per webpage; 2009; Thorndike, F. P., Carlbring, P., Smyth, F. L., Magee, J. C., Gonder-Frederick, L., Ost, L. G., Ritterband...
- Mobile phone surveys in mixed mode environment; 2009; Vehovar, V.
- Usability testing; 2008; Roe, D. J.
- Foundation of quality project overview; 2008
- Whose Space? Differences Among Users and Non-Users of Social Network Sites; 2008; Hargittai, E.
- ‘Looking at’, ‘Looking up’ or ‘Keeping up with’ People? Motives...; 2008; Joinson, A. N.
- Objectivity, Reliability, and Validity of Search Engine Count Estimates ; 2008; Janetzko, D.
- More than the digital divide?: Investigating the differences between Internet and non-Internet users; 2008; Zhang, C., Callegaro, M., Thomas, M.
- Internet dating: a British survey; 2008; Gunter, B.
- Social Web Data as a Source for Social Science Research. The Example of a German Online Dating Website...; 2008; Skopek, J., Schmitz, A.
- Use of the Internet as a data collection tool: a methodological investigation of online synchronous...; 2008; Evans, A. R., Elford, J., Wiggins, D.
- The Role of Cash Incentives in Online Panelist Motivations: Experimental Results on Unit Response and...; 2008; Taylor, E.
- Predictors and Barriers to Collecting Data from Early Childhood Educators Using the Web; 2008; Caspe, M., Sonnenfeld, K., Meagher, C., Sprachman, S., Scaturro, G.
- Internet Surveys: Can Statistical Adjustments Eliminate Coverage Bias?; 2008; Dever, J. A., Rafferty, A., Valliant, R. L.
- Eliciting Subjective Expectations in Internet Surveys ; 2008; Delavande, A., Rohwedder, S.
- Internet Research: Developments, problems, and potential; 2008; Welker, M., Matzat, U.
- Response Non-Differentiation and Response Styles in Web-Based Studies: Causes and Consequences ; 2008; Frisina, L. T., Thomas, R. K.
- Cost efficiency in a mixed-mode survey – The Norwegian Rent Marked Survey; 2008; Lagerstrom, B. O.
- Analyzing Social Networks via the Internet; 2008; Hogan, B.
- The effects of incentives in internet panels: a review; 2008; Goeritz, A.
- Asking the age question in mail and online surveys; 2008; Gendall, P., Healey, B.
- Whither statistical metadata?; 2007; Westlake, A.
- Web survey design; 2007; Ma, Q., McCord, M.
- Utility and happiness; 2007; Kimball, M. S., Willis, R.
- The Internet audience. Constitution & measurement; 2007; Bermejo, F.
- Sampling for web surveys; 2007; Rivers, D.
- Research Operations at Yahoo! - transformation of Web interview capabilities; 2007; Cohen, A.
- Reconstructing childhood health histories using internet panels; 2007; Smith, J. P.
- Online market research, 5th Edition; 2007; Comley, P.
- IMRO guidelines for best practices in online sample and panel management; 2007
- Developments in electronic survey design for establishment surveys; 2007; O'Neill, G.
- The benefits of Facebook “friends:” Social capital and college students' use of online...; 2007; Ellison, N. B., Steinfield, C., Lampe, C.
- Trust and privacy concern within social networking sites: A comparison of Facebook and MySpace ; 2007; Dwyer, R., Passerini , K., Hiltz, S. R.
- Online research ethics; 2007; Madge, C.
- Crypto law survey; 2007; Koops, B. -J.
- Context effects in Internet Surveys: New issues and evidence; 2007; D. Dillman, D. A., Christian, L. M., Smith, A.Smyth, J. D.
- Technical considerations when implementing online research; 2007; Schmidt, W. C.
- Using online panels in psychological research; 2007; Goeritz, A.
- The Online Measurement of Ego Centered Online Social Networks; 2007; Matzat, U., Snijders, C.
- Using user feedback: Redesigning the "Survey of Industrial production"; 2007; Conrad, A.
- Web Panels: The Future of Survey Research?; 2007; Krotki, K.
- Effects of Answer Space Size on Responses to Open-ended questions in mail surveys; 2007; Israel, G. D.
- "Dirty Politics" Web Experiments on the Effects of Negative Communication Actions ; 2007; Tatzl, G.
- Quality of Online Research: Does it Improve Results? ; 2007; Lindemann, M.
- New Access to Information laws in Germany - a big bang for Computer-Assisted Reporting (CAR)? ; 2007; Redelfs, M.
- Online research praxis: the role of online research at Yahoo! ; 2007; Gonzales, R.
- Is Online Deception Really a Threat to Data Quality in Online Studies? Results from a Review; 2007; Stieger, S.

