Web Survey Bibliography
Students are asked on a regular basis to evaluate the lectures and seminars that they are attending. Until recently this has been done by paper and pencil surveys in a classroom setting. In recent years some systems became available to approach student using web surveys. Since this methodology has various advantages (in terms of cost and time, data protection), some methodological concerns have been raised:
(1) Over-coverage and under-coverage: In order to be included into the study, all students have to be registered with a valid e-mail address. Since almost every student has an e-mail address nowadays this no longer seems to be an issue. However, there is a small population who abandons the Internet or are not willing to provide their e-mail address. These populations cannot be reached using web surveys. By contrast, using web survey methodology we can address also students who abandoned the class or course in the course of the semester. As a result, the two survey modes address overlapping, however, slightly different populations which has consequences for the results.
(2) Non-response: Experiences from several waves of online student feedback web surveys suggests that nonresponse is of great concern. Compared to a class room setting where social pressure leads to almost 100 percent cooperation, students feel less obliged to participate in web surveys. Several strategies in reducing non-response for the web survey condition were tested.
(3) Measurement: Completing a paper form in class in the presence of the teacher implies a completely different social setting compared to responding to a web survey at home, in the dorm or at some other place. Thus, concerns were raised, that measurement bias related to the mode of administration should be of great importance. However, experimental research (split half design) suggests, that only minor differences of the data occur. The paper summarizes this line of methodological research for student feedback and course evaluation web surveys based on a series of four studies conducted over the past several years.
Web Survey Bibliography - Fuchs, M. (45)
- Using interactive feedback to enhance response quality in Web surveys. The case of open-ended questions...; 2013; Emde, M., Fuchs, M.
- Reducing Response Order Effects in Check-All-That-Apply Questions by Use of Dynamic Tooltip Instructions...; 2013; Kunz, T., Fuchs, M.
- Improving RDD Cell Phone Samples. Evaluation of Different Pre-call Validation Methods; 2012; Kunz, T., Fuchs, M.
- Positioning of Clarification Features in Web Surveys: Evidence from Eye Tracking Data; 2012; Kunz, T., Fuchs, M.
- Using Adaptive Questionnaire Design in Open-ended Questions: A Fieldexperimental Study on the Size of...; 2012; Fuchs, M., Emde, M.
- Effects of number of response options in web surveys: The role of verbal labels; 2012; Thorsdottir, F., Fuchs, M., Jonsdottir, J.
- Effects of Static versus Dynamic Formatting Instructions for Open-Ended Numerical Questions in Web Surveys...; 2012; Kunz, T., Fuchs, M.
- Exploring Animated Faces Scales in Web Surveys: Drawbacks and Prospects; 2012; Emde, M., Fuchs, M.
- Video enhanced web survey; 2011; Fuchs, M., Kunz, T., Gebhard, F.
- Addressing Panel Attrition in Mobile Phone Panel Surveys: Can Incentives and Switching to Mobile Web...; 2011; Busse, B., Fuchs, M.
- Mobile-only – Persistent status or passage in the life course? Results from a Mobile Phone Panel...; 2011; Busse, B., Fuchs, M., Neuert, C.
- Exploring Visual Design Effects In Web Survey Questions. An Experimental Study Using Animated Answer...; 2011; Emde, M., Fuchs, M.
- The Coverage Bias of Mobile Web Surveys; 2009; Fuchs, M.
- The Coverage Bias of Mobile Web Surveys Across European Countries ; 2009; Fuchs, M., Busse, B.
- Are people sharing their mobile phones? Selection probabilities in cellular telephone surveys; 2009; Fuchs, M., Busse, B.
- Is a cell phone really a personal device? Results from the first wave of a mobile phone panel on sharing...; 2009; Fuchs, M., Busse, B.
- Are Respondents Sharing their Mobile Phones? Preliminary results based on a mobile phone panel in Germany...; 2009; Fuchs, M.
- Dynamic feedback in open-ended questions: Experiments on the visual design language of Web surveys; 2009; Fuchs, M.
- The relative coverage bias caused by the mobile-only population across Europe; 2009; Fuchs, M.
- The Video-Enhanced Web Survey Data Quality and Cognitive Processing of Questions; 2009; Fuchs, M.
- Gender-of-Interviewer Effects in a Video-Enhanced Web Survey: Results from a Randomized Field Experiment...; 2009; Fuchs, M.
- Differences in the Visual Design Language of Paper-and-Pencil Surveys Versus Web Surveys A Field Experimental...; 2009; Fuchs, M.
- Mobile web surveys: A preliminary discussion of methodological implications; 2008; Fuchs, M.
- Response Effects in Video-enhanced Web Surveys; 2008; Fuchs, M.
- The relative Coverage Error in Telephone Surveys caused by Mobile-Only Populations across Europe; 2008; Fuchs, M.
- Communicative Channels, Cognitive Processes and Question Understanding: Results from a Randomized Field...; 2008; Fuchs, M.
- Gender-of-Interviewer Effects in Video-Enhanced Web Surveys. Results from a Randomized Field-Experiment...; 2008; Fuchs, M.
- Using Audio and Video Clips in Web Surveys — Feasibility and Impact on Data Quality; 2007; Fuchs, M., Funke, F.
- Video Web Surveys: Results from field-experimental comparisons with text-based Web surveys; 2007; Fuchs, M., Funke, F.
- Asking for Numbers and Quantities: Visual Design Effects in Web Surveys and Paper and Pencil Surveys; 2007; Fuchs, M.
- Nonresponse and Measurement Error in Mobile Phone Surveys; 2006; Fuchs, M.
- Online student feedback surveys. Methodological issues in comparison to the traditional classroom survey...; 2005; Fuchs, M.
- Kognitive Prozesse und Antwortverhalten in einer Internet-Befragung; 2003; Fuchs, M.
- Item Non-Response Reminder in a Web Survey; 2003; Fuchs, M.
- Methodological Issues in Mobile Phone Surveys; 2003; Vehovar, V., Batagelj, Z., Callegaro, M., Fuchs, M., Kuusela, V.
- Cognitive Processes in Web Surveys; 2003; Fuchs, M.
- Cognitive processes when answering online questionnaires; 2002; Fuchs, M.
- Comparing Web Surveys and Paper & Pencil Surveys: Measurement Error and Mode Differences; 2002; Fuchs, M.
- Paper and Pencil versus Web Survey. Measurement Effects and Mode Differences; 2002; Fuchs, M.
- Cognitive processes in Web Surveys; 2002; Fuchs, M.
- Screen Design in a Web Survey; 2001; Fuchs, M.
- Length of Input Field and the Responses Provided in a Self-Administrated Survey: A Comparison of a Paper...; 2001; Fuchs, M., Couper, M. P.
- Technology Effects: Do CAPI or PAPI Interviews Take Longer?; 2000; Fuchs, M., Couper, M. P., Hansen, S. E.
- Technology effects: Interview duration in CAPI and paper and pencil surveys; 2000; Fuchs, M., Couper, M. P., Hansen, S. E.
- Screen Design and Question Order in a CAI Instrument Effects on Interviewers and Respondents; 1999; Fuchs, M.