Web Survey Bibliography
Title Web Versus Paper Questionnares: A Design and Functionality - Comparison
Author Jones, J., Fraser, C., Dowling, Z.
Source Conference of European Statisticians, Geneva, 13-15 June 2005
Year 2005
Access date 21.12.2005
Full text pdf (247k)
Abstract Every year the number of people who access the web, either at home or at work, increases.
This increase in popularity has led to more survey organizations using the web as a means of
collecting survey data, either as the sole means or in mix-modal data collection. As a result
there are more and more survey questionnaires available on the web. But what are the
questionnaire design implications of this new method of data collection on surveys that are
already well established on paper? Many papers have addressed the quantitative aspects of
paper versus web questionnaires e.g. response rate, data quality etc. (Kwak and Radler, 2002;
Cobanoglu et al., 2001; Couper, 2000; Couper et al., 1999; Schaefer and Dillman, 1998).
However, there is very little literature that specifically addresses design issues between the
two modes. One particular area of concern is the length of the questionnaire; longer
questionnaires can have an increased download time. Any delay in downloading the
questionnaire will lead to an increase in completion time, which will have a detrimental effect
on actual and/or perceived respondent burden. In contrast, the use of routing and the general
functionality options available for web questionnaires can reduce the complexity of the
questionnaire, which can lead to a reduction in respondent burden. The aims of this paper are to
compare and contrast the design and functionality of web and paper questionnaires from the
survey organization and respondent perspectives. In the paper, examples are given from recent
business survey research and Census development work.
This increase in popularity has led to more survey organizations using the web as a means of
collecting survey data, either as the sole means or in mix-modal data collection. As a result
there are more and more survey questionnaires available on the web. But what are the
questionnaire design implications of this new method of data collection on surveys that are
already well established on paper? Many papers have addressed the quantitative aspects of
paper versus web questionnaires e.g. response rate, data quality etc. (Kwak and Radler, 2002;
Cobanoglu et al., 2001; Couper, 2000; Couper et al., 1999; Schaefer and Dillman, 1998).
However, there is very little literature that specifically addresses design issues between the
two modes. One particular area of concern is the length of the questionnaire; longer
questionnaires can have an increased download time. Any delay in downloading the
questionnaire will lead to an increase in completion time, which will have a detrimental effect
on actual and/or perceived respondent burden. In contrast, the use of routing and the general
functionality options available for web questionnaires can reduce the complexity of the
questionnaire, which can lead to a reduction in respondent burden. The aims of this paper are to
compare and contrast the design and functionality of web and paper questionnaires from the
survey organization and respondent perspectives. In the paper, examples are given from recent
business survey research and Census development work.
Access/Direct link UNECE homepage
Year of publication2005
Bibliographic typeConferences, workshops, tutorials, presentations
Web Survey Bibliography - 2005 (418)
- The effects of survey frequency on panelists' responses; 2005; Coen, T., Lorch, J.,
- Questionnaire Length & Fatigue Effects; 2005; La Bruna, A., Rathod, S.
- Non-equivalence of online and paper-and-pencil psychological tests: The case of the Prospective Memory...; 2005; Buchanan, T., Ali, T., Heffernan, T. M., Ling, J., Parrott, A. C., Rodgers, J., Scholey, A. B.
- Using the Internet to Survey College Students About Their Law School Plans; 2005; Meinhold, S. S., Gleiber, D. W.
- Similarity and Helping Behavior on the Web: The Impact of the Convergence of Surnames Between a Solicitor...; 2005; Guéguen, N., Pichot, N., Le Dreff, G.
- Effects of Survey Mode on Self-Reports of Adult Alcohol Consumption: A Comparison of Mail, Web and Telephone...; 2005; Link, M. W., Mokdad, A.
- Toward An Open-Source Methodology: What We Can Learn From The Blogosphere; 2005; M.
- Online surveys for BGLT research: Issues and techniques; 2005; Riggle, E. D. B., Rostosky, S. S., Reedy, C. S.
- Internet data collection; 2005; Hayslett, M. M.
- Web-Based Surveys; 2005; Ellis, B., Zurita, F., Ventura, J.
- Digital Video as Research Practice: Methodology for the Millennium; 2005; Shrum, W., Duque, R., Brown, T.
- Sex Differences in the Acceptability of Discrimination; 2005; Kuran, T., McCaffrey, E. J.
- Effects of survey mode, gender, and perceived sensitivity on the quality of data regarding sensitive...; 2005; Mi Kyung, J.
- Heterosexism in high school among lesbian, gay, bisexual, and questioning students; 2005; Noah, C.-T. D.
- Taking pro-action: A survey of potential users before the availability of wireless access and the implementation...; 2005; Holden, H. A., Deng, M.
- Comparing data from online and face-to-face surveys; 2005; Duffy, C., Smith, K., Terhanian, G., Bremer, J.
- 'Hidden' opportunities and benefits in using web-based business-to-business surveys; 2005; Grant, D. B., Teller, C., Teller, W.
- Dinámica del proceso de recolección y análisis de datos vía web; 2005; Freitas, H., Janissek-Muniz, R., Moscarola, J.
- The Contribution Of Respondent Computer Experience On Primacy Effect And Satisficing in Internet Surveys...; 2005; Cross, F.
- Lessons Learned From Online vs. Paper-based Computer Information Students’ Evaluation System; 2005; Liegle, J., McDonald, D. S.
- Factors to Weigh When Considering Electronic Data Collection; 2005; Courtney, K. L., Craven, C. K.
- Introduction To Survey Research Design; 2005; Owens, L. K.
- Aux Abonnes Absents: Liste Rouge Et Telephone Portable Dans Les Enquetes En Population Generale Sur...; 2005; Beck, F., Legleye, S., Peretti-Watel, P.
- Comparing Responses and Response Rates of Web and Telephone Surveys; 2005; Bedy, Z.
- Using Online Surveys to Evaluate Distance Education Programs; 2005; Strachota, E., Schmidt, S., Conceicao, S.
- Web surveys : Explaining and Reducing Unit Nonresponse, Item Nonresponse and Partial Nonresponse; 2005; Heerwegh, D.
- Methodological issues in the recruitment of ethnic minority subjects to research via the Internet: a...; 2005; Im, E. O., Chee, W.
- How design elements influence web surveys; 2005; Anonymous
- Electronic Surveys – Pros and Cons; 2005; Anonymous
- Web Versus Paper Questionnares: A Design and Functionality - Comparison; 2005; Jones, J., Fraser, C., Dowling, Z.
- Building An Online Panel; 2005; Rathod, S.
- Thoughts on Internet Research in Europe; 2005; Harris Interactive
- Effects of Personal Salutations in E-mail Invitations to Participate in a Web Survey; 2005; Heerwegh, D.
- Web Surveys and the new Disability Discrimination Act; 2005; Macer, T.
- Measuring Perceived and Actual Response Burden in Business Surveys; 2005; Dale, T., Haraldsen, G., Jones, J., Hedlin, D.
- Web survey design for predicting performance using network questions; 2005; Coromina, L.
- How Internet Surveys Are Changing Data Collection Practices: The Case of University Student Surveys...; 2005; Dillman, D. A., Allen, T.
- Online student feedback surveys. Methodological issues in comparison to the traditional classroom survey...; 2005; Fuchs, M.
- Monitoring quality of life in small and medium sized cities –results of online-survey research; 2005; Aehnelt, R., Kuehn, M., Schuette, I.
- Sampling Problems inWeb Surveys; 2005; Steffensen, J. B.
- Web surveys: inference using weighting and imputation in the survey on graduates; 2005; Biffignandi, S., Fabrizi, E., Pratesi, M., Salvati, N.
- Expert Appraisals of BusinessWeb Survey Applications; 2005; Haraldsen, G.
- Nonresponse segments in Internet and mobile phone surveys; 2005; Vehovar, V., Belak, E., Lavtar, D.
- Ten Tangible and Practical Tips to Improve Student Participation in Web Surveys; 2005; Molasso, W. R.
- Use Online Surveys to Get the Feedback You Need; 2005; Toledano, Y.
- The Trouble With Web Surveys; 2005; Cooper, B.
- Behavioral research and data collection via the Internet; 2005; Birnbaum, M. H., Reips, U. -D.
- The Use of Multiple Imputation to Create a Null Data Set from Nonrandomized Job Training Data; 2005; Rubin, D. B.
- Complications When Using Nonrandomized Job Training Data to Draw Causal Inferences; 2005; Raessler, S.
- Inference from non-probability samples in marketing research; 2005; Blyth, B.