Web Survey Bibliography
Title Comparing data from online and face-to-face surveys
Source International Journal of Market Research, 47, 6, pp. 615
Access date 03.02.2006
Abstract This paper explores some of the issues surrounding the use of internet-based methodologies, in particular the extent to which data from an online survey can be matched to data from a face-to-face survey. Some hypotheses about what causes differences in data from online panel surveys and nationally representative face-to-face surveys are discussed. These include: interviewer effect and social desirability bias in face-to-face methodologies; the mode effects of online and face-to-face survey methodologies, including how response scales are used; and differences in the profile of online panellists - both demographic and attitudinal. Parallel surveys were conducted using online panel and face-to-face (CAPI)methodologies, and data were compared before weighting, following demographic weighting and following "propensity score weighting" - a technique developed by Harris Interactive to correct for attitudinal differences typically found in online respondents. This paper looks at the differences in data from online and face-to-face surveys and puts forward some theories about why these differences might exist. The varying degrees of success of the weighting are also examined.
Access/Direct link Journal (abstract)
Bibliographic typeJournal article
Year of publication2005
Web Survey Bibliography - Terhanian, G. (31)
- An approach to selecting online respondents; 2013; Terhanian, G.
- Thinking Differently About How to Select Respondents for Surveys; 2012; Terhanian, G., Bremer, J.
- A Smarter Way to Select Respondents for Surveys; 2012; Terhanian, G., Bremer, J.
- Beyond the Blank-Canvas Approach ; 2010; Terhanian, G.
- Response Formats in Cross-cultural Comparisons in Web-based Surveys; 2009; Thomas, R. K.l, Terhanian, G., Funke, F.
- Changing times, changing modes: The future of public opinion polling?; 2008; Terhanian, G.
- Parallel Phone and Web-based Interviews: Effects of Sample and Weighting on Comparability and Validity...; 2008; Thomas, R. K., Krane, D., Taylor, H., Terhanian, G.
- Truth in measurement: Comparing Web Based interviewing Techniques; 2007; Couper, M. P., Terhanian, G., Bremer, J., Thomas, R. K.
- The Best of Intentions: Response Format Effects on Measures of Behavioral lntention ; 2007; Thomas, R. K., Klein, J. D., Behnke, C. S., Terhanian, G.
- Attitude Measurement in Phone and Online Surveys: Can Different Modes and Samples Yield Similar Results...; 2006; Thomas, R. K., Krane, D., Taylor, H., Terhanian, G.
- Multi-Mode Research and Data Linkage. Theoretical and Practical Advice; 2005; Terhanian, G.
- Comparing data from online and face-to-face surveys; 2005; Duffy, C., Smith, K., Terhanian, G., Bremer, J.
- Creative Applications of Selection Bias Modelling in Market Research; 2005; Terhanian, G., Bremer, J.
- Measuring television viewership through a multi-method approach; 2004; Terhanian, G., Bremer, J., Delaney, T. F., Thomas, R. K.
- Behavioral Intention Measurement: International Findings; 2004; Thomas, R. K., Terhanian, G., Bayer, L. R.
- Propensity Score Matching as a Bias Correction Method for Internet-based Studies; 2004; Bremer, J., Terhanian, G., Strange, P.
- Not Sure About "Don't Know"?: Effects of Response Choice in Mixed Mode Surveys; 2002; Terhanian, G., Thomas, R. K., Bremer, J., Smith, R.
- The record of internet-based opinion polls in predicting the results of 72 races in the November 2000...; 2001; Taylor, H., Bremer, J., Overmeyer, C., Siegel, J.W., Terhanian, G.
- Touchdown! Online polling scores big in November 2000; 2001; Terhanian, G., Bremer, J., Overmeyer, C., Siegel, J.W., Taylor, H.
- Using Internet polling to forecast the 2000 elections; 2001; Terhanian, G., Taylor, H., Bremer, J., Overmeyer, C., Siegel, J.W.
- Exploiting analytical advances. Minimizing the biases associated with Internet-based surveys of non-...; 2001; Terhanian, G., Thomas, R. K., Bremer, J., Smith, R.
- How To Ensure the Accuracy Of Internet Research; 2001; Terhanian, G.
- Reducing Error Associated with Non-Probability Sampling through Propensity Scores: Evidence from Election...; 2001; Terhanian, G., Marcus, S., Bremer, J., Smith, R.
- The Accuracy of Harris Interactive's Pre-Election Polls of 2000; 2001; Terhanian, G., Taylor, H., Bremer, J., Siegel, J.W., Smith, R.
- A Propensity Score Adjustment for Selection Bias in Online Surveys; 2000; Bremer, J., Terhanian, G., Smith, R.
- Advance to the Next Level: Online Methodologies and Best Practices; 2000; Terhanian, G.
- How To Produce Credible, Trustworthy Information Through Internet-Based Survey Research; 2000; Terhanian, G.
- Understanding Online Research: Lessons from the Harris Poll Online; 1999; Terhanian, G.
- Beyond Questions: Influences on Web Survey Testing; 1999; Terhanian, G., Jeavons, A.
- Heady Days Are Here Again. Online polling is rapidly coming of age; 1999; Taylor, H., Terhanian, G.
- Understanding the Online Population: Lessons from the Harris Poll and the Harris Poll Online; 1999; Black, G. S., Terhanian, G.