Web Survey Bibliography
Surveys of sensitive topics, such as the Injury Control and Risk Surveys (ICARIS) or the Behavioral Risk Factors Surveillance System (BRFSS), are often conducted by telephone using random-digit-dial (RDD) sampling methods. Although this method of data collection is relatively quick and inexpensive, it suffers from growing coverage problems and falling response rates. In this paper, several alternative methods of data collection are reviewed, including audio computer-assisted interviews as part of personal visit surveys, mail surveys, web surveys, and interactive voice response surveys. Their strengths and weaknesses are presented regarding coverage, nonresponse, and measurement issues, and compared with RDD telephone surveys. The feasibility of several mixed mode designs is discussed; none of them stands out as clearly the right choice for surveys on sensitive issues, which implies increased need for methodologic research.
Web Survey Bibliography - Voice technology (40)
- Media tracker; 2012
- Specific mixed-mode methodology to reach sensory disabled people in quantitative surveys; 2012; Fontaine, S.
- The Usage of a Cloud Service as an Effective Way of Sharing Cognitive and Usability Test Information; 2012; Rouhunkoski, J., Godenhjelm, P.
- For winning qualitative, make it high-touch + high-tech; 2012; Barber, E., McIlrath, M.
- Using Text-to-Speech (TTS) for Audio-CASI; 2012; Couper, M. P., Kirgis, N., Buageila, S., Berglund, P.
- Data Quality from Low Cost Data Collection Methodologies; 2012; Traugott, M. W.
- Survey paradata: a review; 2011; Nicolaas, G.
- ESOMAR AND CASRO submission to the W3C tracking protection working group - Market research techniques...; 2011
- Population screening of risky alcohol and drug use via Internet and Interactive Voice Response (IVR):...; 2011; Sinadinovic, K., Wennberg, P., Berman, A. H.
- IVR and web administration in structured interviews utilizing rating scales: exploring the role of motivation...; 2011; Yang, Y., Callegaro, M., Bhola, D. S., Dillman, D. A.
- The impact of next and back buttons on time to complete and measurement reliability in computer-based...; 2010; Gershon, R. C. et al.
- Interactive Voice Response and web-based questionnaires for population-based infectious disease reporting...; 2010; Bexelius, C., Merk, H., Sandin, S., Nyrén, O., Kühlmann-Berenzon, S., Linde, A., Litton, J.-E.
- Continuous Measurement of Musically-Induced Emotion: A Web Experiment ; 2009; Egermann, H., Nagel, F., Altenmueller, E., Kopiez, R.
- E-epidemiology : Adapting epidemiological methods for the 21st century; 2009; Bexelius, C.
- Innovative online research: The US presidential campaign of Barack Obama case study; 2009; Riley, R.
- Mobile phone surveys in mixed mode environment; 2009; Vehovar, V.
- IVR: Interactive voice technology; 2008; Miller-Steiger, D., Conroy, B.
- Improving Data Quality from Student Surveys: A Natural Experiment in South Africa to Test the Impact...; 2007; Courser, M., Zimmerman, R., Cupp, P., Bhana, A.
- Evolution of Audio Recording in Field Surveys; 2007; Thissen, R., Sattaluri, S., McFarlane, E., Biemer, P. P.
- Methods and Horse Races: How Internet, IVR and Phone Polls Performed in the 2006 Elections; 2007; Blumenthal, M., Franklin, C. H.
- Evaluating Patients' Experiences with Individual Physicians: A Randomized Trial of Mail, Internet, and...; 2006; Rodriguez, H. P., von Glahn, T., Rogers, W. H., Chang, H., Fanjiang, G., Safran, D. G.
- Complementing Random-Digit-Dial Telephone Surveys term with Other Approaches to Collecting Sensitive...; 2006; Galesic, M., Tourangeau, R., Couper, M. P.
- Sound Bytes: Capturing Audio in Survey Interviews; 2005; Hansen, S. E., Krysan, M., Couper, M. P.
- A household panel as a tool for cost-effective health-related population surveys: validity of the "...; 2004; Potthoff, P., Heinemann, Lothar A.J., Guther, B.
- Validation of the Addiction Severity Index (ASI) for internet and automated telephone self-report administration...; 2004; Brodey, B. B., Rosen, C. S., Brodey, I. S., Sheetz, B. M., Steinfeld, R. R., Gastfriend, D. R.
- Usability, Comparability And Data Quality Across Modes And Technologies In Census Data Collection; 2004; Conrad, F. G., Couper, M. P.
- Does Voice Matter? An Interactive Voice Response (IVR) Experiment; 2004; Couper, M. P., Singer, E., Tourangeau, R.
- Does the Web Doom Traditional Call Centers?; 2004; Olsen, R. J.
- Modeling Survey Respondents' Speech to Improve Speech Survey Interface; 2004; Ehlen, P., Schober, M. F., Conrad, F. G.
- Mail and Internet Surveys (Book); 2003; Zimmerman, D. E.
- Humanizing self-administered surveys: experiments on social presence in web and IVR surveys; 2003; Tourangeau, R., Couper, M. P., Stegier, D.M.Steiger, D. M.; de Rouvray, C.
- Web Surveys to Digital Movies: Technological Tools of the Trade; 2002; Fetterman, D. M.
- Navigating the Rapids of Change: Some Observations on Survey Methodology in the Early 21st Century; 2002; Dillman, D. A.
- IAPI (Internet Aided Personal Interview); 2002; Muehlenfeld, H. -U.
- An Experiment Comparing Computer-Assisted and Paper Modes of Data Collection for the Short Form in Census...; 2002; Schneider, S. J., Cantor, D., Malakhoff, L., Arieira, C., Segel, P., Nguyen, L., Guarino, J. A.
- Self-administered questions by telephone: Evaluating interactive voice response; 2002; Tourangeau, R., Steiger, D. M.,
- Mail and Internet Surveys (Book Review); 2001; Faubion, C. W., Andrew, J. D.
- Humanizing Self-Administered Surveys: Experiments on Social Presence on the Web and Interactive Voice...; 2001; Steiger, D. M., Couper, M. P., Tourangeau, R.
- Comparison of Telephone, Mail, Web, and IVR Surveys; 2000; Bason, J. J.
- A Conversational Approach to Text-Based Computer-Administered Questionnaires; 1999; Conrad, F. G., Schober, M. F.