Web Survey Bibliography
One of the questions when discussing the usefulness of Web-based surveys is whether they gain the same response rates compared to other modes of survey data collection. A common perception exists that in general, Web survey response rates are considerably
lower, but such unsystematic anecdotal evidence could be misleading and does not provide any useful quantitative estimate. Meta-analytic procedures synthesizing controlled experimental mode comparisons could give accurate answers, but to the best of our
knowledge, such research syntheses have not been conducted so far. To overcome this gap, we conducted a meta-analysis of 45 published and unpublished experimental comparisons between Web and other survey modes. On average, Web surveys yield an 11% lower response rate compared to other modes (the 95% confidence interval is confined by 15% and 6% on the disadvantage of the Web mode). This response rate difference is systematically influenced by the sample recruitment base (lower difference for panel members as compared to one-time respondents), the solicitation mode chosen for Web surveys (larger difference for postal mail solicitation compared to e mail), and the number of contacts (the more contacts, the larger the difference in response rates between modes). No significant influence on response rate differences could be revealed for the type of mode Web surveys are compared to, the type of target population, type of sponsorship, whether or not incentives were offered, and the year the studies were conducted. Practical implications are discussed.
Web survey bibliography - Vehovar, V. (46)
- Overview: Online Surveys; 2017; Vehovar, V.; Lozar Manfreda, K.
- Introduction Breakoffs, Questionnaire Breakoffs and Web Questionnaire Length: A Metastudy ; 2016; Cehovin, G.; Vehovar, V.
- Investigating respondent multitasking in web surveys using paradata; 2016; Sendelbah, A.; Vehovar, V.; Slavec, A.; Petrovcic, A.
- Identifying and correcting question-wording problems: the case of Wageindicator; 2015; Slavec, A., Vehovar, V., Tijdens, K. G.
- e-Social Science Perspective on Survey Process: Towards an Integrated Web Questionnaire Development...; 2015; Vehovar, V., Petrovcic, A., Slavec, A.
- Questionnaire length and breakoffs in web surveys: a meta study; 2014; Vehovar, V., Cehovin, G.
- WebSM Study: Overview of Features and Pricing of Software Packages in 2014; 2014; Vehovar, V., Cehovin, G.
- WebSM Study: Survey Software in 2014; 2014; Vehovar, V., Cehovin, G., Mocnik, A.
- Data quality of questions sensitive to social-desirability bias in web surveys; 2012; Lozar Manfreda, K., Zajc, N., Berzelak, N., Vehovar, V.
- WebSM Study: Survey software features overview ; 2012; Vehovar, V., Cehovin, G., Kavcic, L., Lenar, J.
- Costs and Errors in Fixed and Mobile Phone Surveys; 2012; Vehovar, V., Slavec, A., Berzelak, N.
- Web Survey Software; 2012; Berzelak, N., Vehovar, V., Slavec, A.
- Surveying general population: What types of experiments are further needed?; 2012; Vehovar, V., Berzelak, N.
- Web panels in Slovenia; 2012; Lenar, J., Vehovar, V.
- Web survey software; 2011; Slavec, A., Berzelak, N., Vehovar, V.
- Web Survey Process within the Concept of eSocial Sciences; 2011; Vehovar, V.
- Optimization of dual frame telephone survey designs; 2011; Slavec, A., Vehovar, V.
- Comments on the paper - Geetha Garib: Perceived diversity among employees; 2011; Vehovar, V.
- Nonresponse in Web Surveys ; 2011; Lozar Manfreda, K., Berzelak, N., Vehovar, V.
- Cost-Error Optimization Model for Mixed-Mode Surveys; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Preference for Mobile Interview Surveys? Interplay of costs, errors and biases; 2009; Vehovar, V., Slavec, A.
- National readership surveys: Moving from probability face-to-face surveys to Internet panels; 2009; Vehovar, V., Slavec, A., Petric, I., Sargac, M.
- Empirical Evaluation of Web Survey Software Tools: Powerful or Friendly?; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K., Horvat, T., Debevc, M.
- Optimising survey costs in mixed mode environment; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K., Belak, E.
- Nonresponse Bias in Surveys; 2009; Bethlehem, J., Vehovar, V., Stoop, I., Schouten, B., Shlomo, N., Skinner, C., Montaquila, J.
- "Mobile phone surveys in mixed mode environment: Balancing costs and errors"; 2009; Vehovar, V.
- Mobile phone surveys in mixed mode environment; 2009; Vehovar, V.
- Probabilistic methods in surveys and offical statistics; 2008; Vehovar, V., Zaletel, M., Seljak, R.
- Internet surveys; 2008; Lozar Manfreda, K., Vehovar, V.
- What Can We Achieve With 5 Euros? Optimization of Survey Data Quality Using Mixed-Mode Approaches; 2008; Berzelak, N., Vehovar, V., Lozar Manfreda, K.
- Measuring ties on online forums; 2008; Ziberna, A., Vehovar, V., Jakulin, A.
- Nonresponse in web surveys within the context of survey errors and survey costs; 2008; Berzelak, N., Lozar Manfreda, K., Vehovar, V.
- Integration of the web into survey data collection: Balancing costs and errors; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Optimization of costs and errors in mixed-mode surveys; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Overview: Online Surveys; 2008; Vehovar, V., Lozar Manfreda, K.
- Measuring ego-centered social networks on the web: Questionnaire design issues ; 2008; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- The Impact of Cognitive and Computer Skills on Data Quality in Computer Assisted Self Administered Questionnaires...; 2008; Brecko, B. N., Vehovar, V.
- Internet surveys; 2008; Vehovar, V., Lozar Manfreda, K., Koren, G.
- The influence of mobile telephones on telephone surveys; 2008; Kuusela, V., Callegaro, M., Vehovar, V.
- Collecting Data on Ego-Centered Social Networks on the Web: Methodological Issues; 2004; Lozar Manfreda, K., Vehovar, V., Hlebec, V.
- Mode Effect in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K.
- Nonresponse in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K., , Batagelj, Z.
- Virtual Selves and Web Surveys; 2001; Lozar Manfreda, K., Couper, M. P., Vohar, M., Rivas, S., Vehovar, V.
- Nonresponse in Web Surveys; 1999; Vehovar, V.
- Internet v Sloveniji - Projekt RIS 1996-1998.; 1998; Vehovar, V.
- Handling "Don't Know" Survey Responses: The Case of the Slovenian Plebiscite; 1995; Rubin, D. B.; Vehovar, V.; Hal, S. S.