Web Survey Bibliography
Background: Attrition, or dropout, is a problem faced by many online health interventions, potentially threatening the inferential value of online randomized controlled trials.
Objective: In the context of a randomized controlled trial of an online weight management intervention, where 85% of the baseline participants were lost to follow-up at the 12-month measurement, the objective was to examine the effect of nonresponse on key outcomes and explore ways to reduce attrition in follow-up surveys.
Methods: A sample of 700 nonrespondents to the 12-month online follow-up survey was randomly assigned to a mail or telephone nonresponse follow-up survey. We examined response rates in the two groups, costs of follow-up, reasons for nonresponse, and mode effects. We ran several logistic regression models, predicting response or nonresponse to the 12-month online survey as well as predicting response or nonresponse to the follow-up survey.
Results: We analyzed 210 follow-up respondents in the mail and 170 in the telephone group. Response rates of 59% and 55% were obtained for the telephone and mail nonresponse follow-up surveys, respectively. A total of 197 respondents (51.8%) gave reasons related to technical issues or email as a means of communication, with older people more likely to give technical reasons for noncompletion; 144 (37.9%) gave reasons related to the intervention or the survey itself. Mail follow-up was substantially cheaper: We estimate that the telephone survey cost about US $34 per sampled case, compared to US $15 for the mail survey. The telephone responses were subject to possible social desirability effects, with the telephone respondents reporting significantly greater weight loss than the mail respondents. The respondents to the nonresponse follow-up did not differ significantly from the 12-month online respondents on key outcome variables.
Conclusions: Mail is an effective way to reduce attrition to online surveys, while telephone follow-up might lead to overestimating the weight loss for both the treatment and control groups. Nonresponse bias does not appear to be a significant factor in the conclusions drawn from the randomized controlled trial.
Journal of medical internet research (full text)
Web Survey Bibliography - Journal of Medical Internet Research (41)
- Internet-Based Recruitment to a Depression Prevention Intervention: Lessons From the Mood Memos Study...; 2013; Morgan, A. J., Jorm, A. F., Mackinnon, A. J.
- Challenges for Researchers Investigating Contraceptive Use and Pregnancy Intentions of Young Women Living...; 2013; Herbert, D. L., Loxton, D., Bateson, D., Weisberg, E., Lucke, J. C.
- An Assessment of Incentive Versus Survey Length Trade-offs in a Web Survey of Radiologists; 2013; Ziegenfuss, J. Y., Niederhauser, B. D., Kallmes, D., Beebe, T. J.
- How Should Debriefing Be Undertaken in Web-Based Studies? Findings From a Randomized Controlled Trial...; 2012; McCambridge, J., Kypri, K., Wilson, A.
- Use of Web 2.0 to Recruit Australian Gay Men to an Online HIV/AIDS Survey; 2012; Theriault, N., Bi, P., Hiller, J. E., Nor, M.
- Conducting Research on the Internet: Medical Record Data Integration with Patient-Reported Outcomes; 2012; Cascade, E., Marr, P., Winslow, M., Burgess, A., Nixon, M.
- Clinicians’ Perspectives on a Web-Based System for Routine Outcome Monitoring in Old-Age Psychiatry...; 2012; Veerbeek, M. A., Voshaar, R. C. O., Pot, A. M.
- Active-Q: Validation of the Web-Based Physical Activity Questionnaire Using Doubly Labeled Water; 2012; Bonn, S. E., Trolle-Lagerros, Y., Christensen, S. E., Moeller, E., Wright, A., Sjoelander, A., Baelter...
- Validation of an Informant-Reported Web-Based Data Collection to Assess Dementia Symptoms; 2012; Rockwood, K., Zeng, A., Leibman, C., Mucha, L., Mitnitski, A.
- Web-Based Recruiting for Health Research Using a Social Networking Site: An Exploratory Study; 2012; Fenner, Y., Garland, P., Moore, E. E., Jayasinghe, Y., Fletcher, A., Tabrizi, S. N., Gunasekaran, B.,...
- Broad Reach and Targeted Recruitment Using Facebook for an Online Survey of Young Adult Substance Use...; 2012; Ramo, D. E., Prochaska, J. J.
- Impact of Length or Relevance of Questionnaires on Attrition in Online Trials: Randomized Controlled...; 2011; McCambridge, J., Kalaitzaki, E., White, I. R., Khadjesari, Z., Murray, E., Linke, S., Thompson, S. G...
- Methodological Issues in Internet-Mediated Research: A Randomized Comparison of Internet Versus Mailed...; 2011; Whitehead, L.
- Using web-based and paper-based questionnaires for collecting data on fertility issues among female...; 2011; Van Den Berg, M. H., Overbeek, A., van der Pal, H. J. H., Versluys, B. A., , Van Leeuwe, F. E. Lambalk...
- Development of a Web-Based Survey for Monitoring Daily Health and its Application in an Epidemiological...; 2011; Sugiura, H., Ohkusa, Y., Akahane, M., Sano, T., Okabe, N., Imamura, T.
- Bias in Online Recruitment and Retention of Racial and Ethnic Minority Men Who Have Sex With Men; 2011; Amsden, M., Coggia, T., DiClemente, R. J., Khosropour, C. M., Luisi, N., Sullivan, P. S., Wingood, G...
- A Comparison of Psychometric Properties Between Internet and Paper Versions of Two Depression Instruments...; 2010; Andersson, G., Engstroem, I., Hollaendare, F.
- The Influence of Response Mode on Study Results: Offering Cigarette Smokers a Choice of Postal or Online...; 2010; Callas, P. W., Solomon, L. J., Hughes, J. R., Livingston, A. E.
- The Touro 12-Step: A Systematic Guide to Optimizing Survey Research with Online Discussion Boards; 2010; Ip, E. J., Barnett, M. J., Tenerowicz, M. J., Perry, P. J.
- Effects of a Financial Incentive on Health Researchers’ Response to an Online Survey: a Randomized...; 2010; Wilson, P. M., Petticrew, M., Calnan, M., Nazareth, I.
- Response Audit of an Internet Survey of Health Care Providers and Administrators: Implications for Determination...; 2008; Dobrow, M. J., Orchard, M. C., Golden, B.; Holowaty, E., Paszat, L., Brown, A. D., Sullivan, T.
- No Increase in Response Rate by Adding a Web Response Option to a Postal Population Survey: A Randomized...; 2007; Brøgger, J., Nystad, W., Cappelen, I., Bakke, P.
- Use of the Internet to communicate with health care providers in the United States: Estimates from the...; 2007; Beckjord, E. B., Squiers, L., Arora, N. K., Volckmann, L., Moser, R. P., Hesse, B. W., Finney Rutten...
- Response rate and completeness of questionnaires: A randomized study of internet versus Paper-and-Pencil...; 2007; Holm- Christensen, K., Hjollund, H. N., , ; Basnov, M.; Kongsved, S.M.
- Following Up Nonrespondents to an Online Weight Management Intervention: Randomized Trial Comparing...; 2007; Couper, M. P., Peytchev, A.; Strecher, V., Rothert, K., Anderson, K. J.
- Psychological Assessment via the Internet: A Reliability and Validity Study of Online (vs Paper-and-...; 2007; Vallejo, M. A., Jordán, C. M., Díaz, M. I., Comeche, M. I., Ortega, J.
- Formative Evaluation and Three-Month Follow-Up of an Online Personalized Assessment Feedback Intervention...; 2006; Cunningham, J. A., Humphreys, K., Kypri, K., van Mierlo, T.
- Computers and the Internet: Tools for Youth Empowerment; 2005; Valaitis, R. K.
- Information Needs and Visitors' Experience of an Internet Expert Forum on Infertility; 2005; Himmel, W., Meyer, J., Kochen, M. M., Michelmann, H.-W.
- How New Subscribers Use Cancer-Related Online Mailing Lists; 2005; Rimer, B. K., Lyons, E. J., Ribisl, K. M., Bowling, J. M., Golin, C. E., Forlenza, M. J., Meier, A.
- Use of Internet Audience Measurement Data to Gauge Market Share for Online Health Information Services...; 2005; Wood, F. B., Benson, D., LaCroix, E.-M., Siegel, E. R., Fariss, S.
- Challenges of Internet Recruitment: A Case Study with Disappointing Results; 2005; Koo, M., Skinner, H.
- Swiss Community Pharmacies' on the Web and Pharmacists' Experiences with E-commerce: Longitudinal study...; 2004; Zehnder, S., Bruppacher, R., Ruppanner, H., Hersberger, K. E.
- Improving the Quality of Web Surveys: The Checklist for Reporting Results of Internet E-Surveys (CHERRIES...; 2004; Eysenbach, G.
- Will Web Surveys Ever Become Part of Mainstream Research?; 2004; Schonlau, M.
- Internet Versus Mailed Questionnaires: A Randomized Comparison (2); 2004; Leece, P., Bhandari, M., Swiontkowski, M., Schemitsch, E., Tornetta, P., Devereaux, P. J., Guyatt, G...
- Internet Versus Mailed Questionnaires: A Randomized Comparison; 2004; Ritter, P., Lorig, K., Laurent, D., Matthews, K.
- Feasibility of Collecting Diary Data From Asthma Patients Through Mobile Phones and SMS (Short Message...; 2004; Anhoej, J., Moeldrup, C.
- Online consumer surveys as a methodology for assessing the quality of the United States health care...; 2004; Bethell, C., Fiorillo, J., Lansky, D., Hendryx, M., Knickman, J.
- Survey of Doctors' Experience of Patients Using the Internet; 2002; Potts, H. W. W., Wyatt, J. C., Pagerey, P.D.
- Using the Internet for surveys and health research; 2002; Eysenbach, G., Wyatt, J. C.