Web Survey Bibliography
First objective of this article is to propose a conceptual framework of the effects of on-line questionnaire design on the quality of collected responses. Secondly, we present the results of an experiment where different protocols have been tested and compared in a randomised design using the basis of several quality indexes.
Starting from some previous categorizations, and from the main factors identified in the literature, we first propose an initial global framework of the questionnaire and question characteristics in a web survey, divided into five groups of factors. Our framework was built to follow the response process successive stages of the contact between the respondent and the questionnaire itself.
Then, because it has been studied in the survey methodology literature in a very restricted way, the concept of `response quality' is discussed and extended with some more `qualitative' criteria that could be helpful for researchers and practitioners, in order to obtain a deeper assessment of the survey output.
As an experiment, on the basis of the factors chosen as major characteristics of the questionnaire design, eight versions of a questionnaire related to young people's consumption patterns were created. The links to these on-line questionnaires were sent in November 2005 to a target of 10,000 young people. The article finally presents the results of our study and discusses the conclusions. Very interesting results come to light; especially regarding the influence of length, interaction and question wording dimensions on response quality. We discuss the effects of Web-questionnaire design characteristics on the quality of data.
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Web Survey Bibliography - France (33)
- Research Intentions are Nothing without Technology: Mixed-Method Web Surveys and the Coberen Wall of...; 2013; Ganassali, S., Rodriguez-Santos, C.
- Google et Médiamétrie créent une audience bimédia; 2012; Gonzales, P.
- Combining web and face-to-face in travel surveys: comparability challenges?; 2012; Bayart, C., Bonnel, P.
- Mobile, webmail, desktops: Where are we viewing email now?; 2011
- DIME-SHS; 2011; Lesnard, L.
- Vademecum: COST instruments, Core Group Meeting; 2011
- How do Respondents Perceive a Questionnaire? The Contribution of Open-ended Questions; 2011; Markou, E., Garnier, B.
- Separation of selection bias and mode effect in mixed-mode survey – Application to the face-to...; 2011; Bayart, C., Bonnel, P.
- Comparison between web-based and paper versions of a self-administered anthropometric questionnaire; 2010; Touvier, M., Méjean, C., Kesse-Guyo, E., Malon, A.Castetbon, K., Hercberg, S., Pollet, C.
- Audipresse Premium: Using The Internet To Help Measure Press Readership ; 2009; Saint-Joanis, G., Néraudau, J.
- Methodological Tests On Online Research: Incidence Of Formal Aspects/Questionnaire Layout On The Results...; 2009; Schmutz, B., Lê Van Truoc, O.
- The mixing of survey modes: application to Laon web and face‐to‐face household travel survey...; 2009; Bayart, C., Bonnel, P.
- Individual Follow-up of the Target Population: the Plural Strategies of a Web Survey; 2009; Markou, E., de Cledat, B., Razafindratsima, N., Laurent, R., Issenhuth, P.
- What to do if Probability Sampling is Impossible in a Web Survey?; 2009; Markou, E., Razafindratsima, N., de Cledat, B., Issenhuth, P., Laurent, R.
- Response latency as an indicator of optimizing in online questionnaires; 2009; Callegaro, M., Yang, Y., Bhola, D. S., Dillman, D. A., Chin, T. -J.
- Acceptability of the use of new technologies by interviewees in surveys; 2009; Roux, S., Marchal, P., Armoogum, J.
- Anytime, Anywhere Mobile Interviewing: Comparing Mobile Voice and Web Response Patterns; 2009; Petit, F. C.
- The Influence of the Design of Web Survey Questionnaires on the Quality of Responses; 2008; Ganassali, S.
- Online access panels and tracking research. The conditioning issue; 2007; Nancarrow, C., Cartwright, T.
- Response Order Effects in International Online Surveys; 2006; Thomas, R. K., Greenfield, S., Bremer, J.
- Web surveys questionnaire design and quality of responses; 2006; Ganassali, S.
- Trust, Identity, and the Effects of Voting Technologies on Voting Behavior; 2005; Oostveen, A. M., Besselaar, P.
- Aux Abonnes Absents: Liste Rouge Et Telephone Portable Dans Les Enquetes En Population Generale Sur...; 2005; Beck, F., Legleye, S., Peretti-Watel, P.
- Sampling procedure, questionnaire design, online implementation; 2005; Jackob, N., Arens, J., Zerback, T.Jowell, R.; de Rouvray, C.
- Web surveying academics in seven European countries: challenges encountered; 2005; Smeenk, S., van Selm, M., Eisinga, R.
- Response effects in Europe; 2004; Basso Larsen, R., Rathod, S.
- Conducting market research using the Internet: the case of Xenon Laboratories; 2004; Lockett, A., Blackman, I.
- Asking about quantity and frequency of alcohol consumption before asking the CAGE questions produces...; 2004; Etter, J. -F.
- E-voting: participation, turn out, and digital divide; 2004; Oostveen, A.-M., Besselaar, P.
- Mobile phone in sample surveys; 2002; Roy, G., Vanheuverzwyn, A.
- Controlling the Uncontrollable. Towards the Perfect Web Sample; 1998; Dahlen, M.
- Web Interviewing. Validating the Application of Web Interviewing Using a Comparative Study on the Telephone...; 1998; Findlater, A., Kottler, R. E.
- Generalized raking procedures in survey sampling; 1993; Deville, J. C., Sarndal, C. E., Sautory, O.