Web Survey Bibliography
Statistics producers are increasingly using the web as a mode of data collection. At Statistics Sweden, the web is in self-administered social surveys increasingly offered as an alternative to ordinary mail questionnaires. The motives to offer the web alternative lie in quality and financial considerations such as automated online editing, reduced mailing costs and less scanning work.
Nevertheless, the use of the web as a response mode has been disappointingly low: usually, between 10 and 15 percent of the respondents are using it. A preliminary study of ours indicated that the respondents, when offered to participate in a self-administered survey, are inclined to select the mode that is immediately at hand when the request for participation arrives.
In an attempt to increase the proportion of web respondents, we conducted a large-scale experiment where we varied the delay of providing the paper version of the questionnaire to the respondents. In the standard approach, both the paper questionnaire and the login data for the web survey were included in the first mail-out. In the experiment groups (A1 to A4), the time delay of presenting the paper questionnaire to the respondents was varied, from no delay in A1, to three weeks after the initial mail-out in A4.
The results show that the standard approach had a proportion of web respondents of 14.5%. The proportion of web respondents in the experiment groups varied from 2.6% in A1, over 45.0% and 44.6% in A2 and A3 respectively, and up to 64.7% in A4, thus showing potential for considerable raise of proportion of web respondents.
The alternative approaches seem to have had a minor disturbing effect on the over-all response rates: the standard approach had a 75.7% response while the four experimental groups had 74.8%, 71.4%, 72.0% and 73.3% respectively in A1-A4. (Only two of the differences are statistically significant: S-A2 and S-A3.)
Calculations show that the alternatives A2-A4 could lead to a cost reduction of between 12% and 20% compared to the cost of the standard strategy.
General online research (GOR) 2008 (abstract)
Web Survey Bibliography (6797)
- Internet Survey Methods: A Review of Strengths, Weaknesses, and Innovations; 2010; Smyth, J. D., Pearson, J. E.
- Continuity and Innovation in the Design of Understanding Society: the UK Household Longitudinal Study...; 2010; Laurie, H.
- Weighting Strategy for Understanding Society; 2010; Lynn, P., Kaminska, O.
- Globalpark Annual Market Research Software Survey 2009; 2010; Macer, T.; Wilson, S.
- Lessons from a Randomised Experiment with Mixed-Mode Designs for a Household Panel Survey; 2010; Lynn, P., Uhrig, S.C. N., Burton, J.
- Understanding Society Innovation Panel Wave 2: Results from Methodological Experiments ; 2010; Burton, J., Laurie, H., Uhrig, S.C. N.
- Offering a Web Option in a Mail Survey of Young Adults: Impact on Survey Quality; 2010; Turner, S., Viera Jr., L., Marsh, S. M.
- Using Web-Hosted Surveys to Obtain Responses from Extension Clients: A Cautionary Tale.; 2010; Israel, G. D.
- Mobile Experience Sampling: Reaching the Parts of Facebook Other Methods Cannot Reach; 2010; Abdesslem, F. B., Parris, I., Henderson, T.
- Investigating Data Quality in Cell Phone Surveying; 2010; Lavrakas, P. J., Tompson, T., Benford, R.
- Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies; 2010; Albert, W., Tullis, T., Tedesco, D.
- Walking in Facebook: A Case Study of Unbiased Sampling of OSNs; 2010; Gjoka, M., Kurant, M., Butts, C. T., Markopoulou, A.
- Social Networking Sites: Evaluating and Investigating their use in Academic Research; 2010; Redmond, F.
- Update on the ARF’s Quality Enhancement Process (QeP); 2010; Pettit, R.
- Quality Matters – Now And Especially Tomorrow; 2010; Dedeker, K.
- Measuring selection bias introduced by routing; 2010; Porter, S., de Gaudemar, O., Kimura, M.
- Quantifying the Impact of Survey Design Parameters on Respondent Engagement and Data Quality; 2010; Suresh, N., Conklin, M.
- Using ad hoc measures for response styles: a cautionary note; 2010; de Beuckelaer, A.; Weijters, B.; Rutten, A.
- How Harmful are Survey Translations? A Test with Schwartz's Human Values Instrument; 2010; Davidov, E., de Beuckelaer, A.
- Elastic-R, a Google docs-like portal for data analysis in the Cloud ; 2010; Chine, K.
- Restructuring and innovations on the survey “capacity of collective tourist accommodation”...; 2010; Santoro, M. T., Staffieri, S.
- Managing the knowledge base - the DUVA system, from data entry to output tools; 2010; Then, R., Bangert, D.
- An Analyze of the Zero Price Effect on Online Business Performance - An Research Based on the Mobile...; 2010; Liu, Y., Yuan, P.
- Is there a future for “real” qualitative market research interviewing in the digital age...; 2010; McPhee, N.
- From clipboards to online research communities; 2010; Poynter, R., Cierpicki, S., Lorch, J., Zuo, B., Davis, C., Eddy, C.
- 3 screen measurement: Soccer World Cup 2010; 2010; Conry, S., Benezra, K., Singh, S.
- Can biomarkers be collected in an Internet survey? A pilot study in the LISS panel; 2010; Avendano, M., Mackenbach, J., Scherpenzeel, A.
- Dealing with Nonresponse in Survey Sampling: an Item Response Modeling Approach; 2010; Matei, A.
- Power, sample size, and optimal designs in social research; 2010; Moerbeek, M., van Breukelen, G. J. P.
- Codebook and explanatory note on the WageIndicator dataset ; 2010; Tijdens, K., van Zijl, S., Hughie-Williams, M., van Klaveren, M., Steinmetz, S.
- Modeling non-sampling errors and participation in Web surveys; 2010; Biffignandi, S.
- Perspectives on Web Survey Development: Views from Programmers, Content Specialists, and Survey Methodologists...; 2010; Downey, K.
- Using a Mixed-Mode Design to Survey Ethnic Minorities?; 2010; Feskens, R., Kappelhof, J.
- Blogosphere and Democracy in Portugal–Results of a Websurvey; 2010; Carvalho, T., Casanova, J. L.
- Recent Findings on Using Rich Media in Online Surveys; 2010; Malinoff, B., Henning, J.
- Digital, Social Moms: Using Social Media to Increase Respondent Engagement and Decrease Recruiting Costs...; 2010; Stemberg, C., Rimmer, L., Weinstein, D.
- From Buzz to Biz: Social Media Research for Results; 2010; Pettit, F. A.
- Archiving and Re-using Qualitative and Qualitative Longitudinal Data in Slovenia; 2010; Stebe, J., Hudales, J., Kragelj, B.
- Establishing a Qualitative Data Archive in Austria; 2010; Smioski, A.
- Methodological and Ethical Dilemmas of Archiving Qualitative Data; 2010; Kuula, A.
- Qualitative and Qualitative Longitudinal Resources in Europe; 2010; Bishop, L., Neale, B.
- The Rise of Survey Programming Automation as an Alternative to Outsourcing; 2010; Ahmed, A. S., Guyer, L.
- How is Emerging Technology/Web 2.0 Changing Gathering Consumer Feedback and the Delivery of Data? ; 2010; Price, K., Patel, N.
- Sexy Questions, Dangerous Results? - Exploring the Impact of Rich Media Question Formats in Online Survey...; 2010; Malinoff, B.
- Mobile Research: New Platform, New Thinking ; 2010; Johnson, A. J., Conry, S.
- Managing Quality in Large Multi-Country / Multi-Category / Multi-Modal Studies; 2010; Thompson, J.
- State of Technology in Market Research ; 2010; Coates, D.
- Mobile Research – The future’s in their hands: Exploring the Application of Digital Research...; 2010; Dodgson, S.
- Factorial Design on Survey Router Configuration Effect by Sample Source; 2010; Fawson, B., Johnson, E. P.
- Use of Faces in Surveys; 2010; Burdein, I.