Web Survey Bibliography
Statistics producers are increasingly using the web as a mode of data collection. At Statistics Sweden, the web is in self-administered social surveys increasingly offered as an alternative to ordinary mail questionnaires. The motives to offer the web alternative lie in quality and financial considerations such as automated online editing, reduced mailing costs and less scanning work.
Nevertheless, the use of the web as a response mode has been disappointingly low: usually, between 10 and 15 percent of the respondents are using it. A preliminary study of ours indicated that the respondents, when offered to participate in a self-administered survey, are inclined to select the mode that is immediately at hand when the request for participation arrives.
In an attempt to increase the proportion of web respondents, we conducted a large-scale experiment where we varied the delay of providing the paper version of the questionnaire to the respondents. In the standard approach, both the paper questionnaire and the login data for the web survey were included in the first mail-out. In the experiment groups (A1 to A4), the time delay of presenting the paper questionnaire to the respondents was varied, from no delay in A1, to three weeks after the initial mail-out in A4.
The results show that the standard approach had a proportion of web respondents of 14.5%. The proportion of web respondents in the experiment groups varied from 2.6% in A1, over 45.0% and 44.6% in A2 and A3 respectively, and up to 64.7% in A4, thus showing potential for considerable raise of proportion of web respondents.
The alternative approaches seem to have had a minor disturbing effect on the over-all response rates: the standard approach had a 75.7% response while the four experimental groups had 74.8%, 71.4%, 72.0% and 73.3% respectively in A1-A4. (Only two of the differences are statistically significant: S-A2 and S-A3.)
Calculations show that the alternatives A2-A4 could lead to a cost reduction of between 12% and 20% compared to the cost of the standard strategy.
General online research (GOR) 2008 (abstract)
Web Survey Bibliography (6389)
- Measuring Internet And Press Audience In The Media Convergence Era. In Search Of A New Paradigm In Researching...; 2009; Pawlak, J., Póltorak, M.
- The Decline And Fall Of The Response Rate: The Fightback ; 2009; Green, A., Staplehurst, S., Windle, R.
- Internet Measurement of Ad-noting: Sampling and Statistical Issues; 2009; Frankel, M. R., Baim, J., Galin, M., Agresti, J., Augemberg, K.
- A Structured Approach For Reducing Bias In Surveys Using Online Access Panels ; 2009; Farrer, N., Dayan, Y.
- In Search of Readers: A Brave New World For Researches; 2009; Crassweller, A., Rogers, J., Williams, D.
- Audipresse Premium: Using The Internet To Help Measure Press Readership ; 2009; Saint-Joanis, G., Néraudau, J.
- Questionnaire Intelligence: New Rules Of Engagement For Online Survey Design ; 2009; McMahon, L., Stamp, R.
- Presenting Publications in Online Print Audience Questionnaires; 2009; Carroll, J., Collins, S., Farrer, N.
- Can Lengthy Surveys Work Online? The Experience of TGI GB; 2009; Greene, D., Impedovo, D.
- Methodological Tests On Online Research: Incidence Of Formal Aspects/Questionnaire Layout On The Results...; 2009; Schmutz, B., Lê Van Truoc, O.
- Online Interviewing through Access Panel: Quantity and Quality Assurance; 2009; Petric, I., Appel, M., de Leeuw, E. D.
- Sample Surveys Based on Internet Panels: 8 Years of Learning; 2009; Baim, J., Galin, M., Frankel, M. R., Becker, R., Agresti, J.
- Panel research providers respond to questions about their survey-invitation practices; 2009; Bruzzone, D., Bookbinder, J.
- Mobile research - the fifth methodology?; 2009; Snaith, T.
- Research-on-research helps American Cancer Society assess the best modes for an ongoing study; 2009; Blais, L. M., Roller, M. R.
- The impact of gender in e-mailed survey invitations; 2009; Derham, P.
- Using interactive technology to improve online questionnaire design; 2009; Chen, T., Estrin, D.
- How Web 2.0 made a long survey more palatable; 2009; Hebard, A. J.
- Faster than a speeding survey: Part II: The physician's perspective; 2009; Maciolek, T., Palish, J.
- Faster than a speeding survey: Part I: Rules of the road for online research with physicians; 2009; Maciolek, T., Palish, J.
- An examination of strategies for panel-blending; 2009; Fallig, M. A., Allen, D.
- How do respondent behaviors and online sample quality affect measures of ad performance?; 2009; Bruzzone, D.
- The value of consistency auditing of online panels; 2009; Gittelmam, S. H., Trimarchi, E.
- 10 ways to keep your panel respondents happy; 2009; Hardy, N.
- Survey says: new tools aim to ensure the integrity of online surveys. ; 2009; Quenqua, D.
- Standard Definitions: Final Dispositions of Case Codes and Outcome Rates for Surveys 2009; 2009; The American Association for Public Opinion Research
- College Experiences Survey: Methodological Summary. Final Report; 2009; DesRoches, D., Hall, J. W., Santos, B.
- Survey Platform: A Factor Influencing Online Survey Delivery and Response Rate ; 2009; Nair, C. S., Adams, P.
- Conference interpreters and their self-representation: A worldwide web-based survey ; 2009; Zwischenberger, C.
- What are They Asking Me? A Web Survey Experiment on Question Clarity and Measurement Error; 2009; Faas, T., Kaczmirek, L., Lenzner, A.
- Some Practical Issues in Cell Phone Interviewing from a Phone Room Perspective; 2009; Best, J., Hugick, L
- Measurement Error in Cell Phone Surveys; 2009; Kennedy, C., Everett, S. E., Traugott, M. W.
- Improving Response Rates on Both Landline and Cell Surveys Through the Strategic Use of Caller ID; 2009; Dayton, J. J., Burns, E., Levinson, A., Freedner, N., Hannah, K., Tarallo, B.
- Cell Phone Mainly and Cell Phone Mostly: A Comparison of Two Approaches to Dual Frame Cell Phone and...; 2009; Boyle, J., Cantor, J.
- PDA vs. Computer Web Survey Respondents; 2009; Stapleton, C
- Using Audio Computer-Assisted Self-Interviewing and Interactive Voice Response to Measure Elder Mistreatment...; 2009; Beach, S., Schultz, M., Degenholtz, H., Castle, N., Rosen, J., Fox, A., Meisel, A., Morycz, R.
- Exploring Inherent Differences Between CARI and Non-CARI Interviews; 2009; Sage, A., Keating, M.
- The Use of Advance Contact, Monetary Incentives, and Lotteries to Increase Response Rates in a Web Survey...; 2009; Stevenson, J., Dykema, J., Day, D., Bonham, V., Sellers, S.
- The Effect of Email Invitation Subject Title and Text on Online Survey Completion Rates in Internet...; 2009; Kruse, Y., Thomas, M., Nukulkij, P., Callegaro, M.
- Words, Numbers and Visual Heuristics in Web Surveys: Is There a Hierarchy of Importance?; 2009; Toepoel, V., Dillman, D. A.
- Web of Caring: Development of Web-Survey Best Practices; 2009; Ballou, J., Roff, B.
- Cell-Only Adults Versus Cell-Mostly Adults: Does It Make a Difference in the Results; 2009; Battaglia, M. P., Frankel, M. R., Balluz, L. S.
- Shifting Samples: The Impact of Wireless Substitution on National Estimates in RDD Surveys; 2009; Hannah, K.
- The Coverage Bias of Mobile Web Surveys; 2009; Fuchs, M.
- Refined or Biased Opinions? Examining Self-Selected Participation in Deliberation and Post-Survey in...; 2009; Wang, R., Siu, A.
- Mechanisms of Nonresponse in Cell Phone Surveys; 2009; Kennedy, C., Everett, S. E., Traugott, M. W.
- The Introduction of a Cell Phone Oversample to the Ohio Family Health Survey: Covering the Undercovered...; 2009; Duffy, T., Iachan, R., Bausch, S., Muzzy, S., ZuWallack, R. S.
- Examining the Relationship Between Survey Response Elicitation Efforts, Response Motivation, and Satisficing...; 2009; Lee, G., Rao, K.
- An Experiment in Using Prepaid Cell Phones to Interview Households Without an Available Phone Number; 2009; Brooks, K., Jaszczak, A., Wooten, K.
- Conducting Virtual Survey Research: RTI’s Facility in the Online Community Second Life®; 2009; Dean, E., Hill, C.