Web Survey Bibliography
Survey research encounters ever more problems related to declining response rates and growing costs, which seriously deteriorates overall quality and optimization of survey data collection. Web surveys offered a promising potential to cope with the cost issues, but at the same time further aggravated the nonresponse problem. In addition, the coverage issues still prevent successful applications of web surveys on probability samples of general populations. These problems present one of the greatest challenges of contemporary survey methodology. Methodological literature already considered the response-related problems of web surveys and suggested some promising mixed-mode designs that include the web mode. However, the cost issues remain highly underexplored. This severely limits the reach of survey methodology in identifying the most optimal survey design for specific purposes. The paper addresses this problem by discussing the possibilities of optimal integration of the web into probability-based sample surveys. It is grounded on a study conducted in 2008 among Slovenian citizens. An official Eurostat survey on ICT use in households was performedusing an experimental design that manipulated different combinations of survey modes (web, mail, telephone and face-to-face) and types of incentives (no incentives, a small gift and monetary incentive).
The problem of optimization is addressed through the relations between response rates and research costs, using the Mean Square Error (MSE) concept. These results, supported by the findings on interaction between factors influencing response rates, present the foundation of a pilot model for optimization of a survey process. Such model allows identification of the most appropriate selection of solicitation, reminders, incentives and and survey mode for individual respondents. The paper evaluates this optimization model and outlines some possibilities of future development that will enable automatic detection of the optimal survey strategy at different phases of a survey project for different groups of respondents.
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Web survey bibliography - Vehovar, V. (46)
- Overview: Online Surveys; 2017; Vehovar, V.; Lozar Manfreda, K.
- Introduction Breakoffs, Questionnaire Breakoffs and Web Questionnaire Length: A Metastudy ; 2016; Cehovin, G.; Vehovar, V.
- Investigating respondent multitasking in web surveys using paradata; 2016; Sendelbah, A.; Vehovar, V.; Slavec, A.; Petrovcic, A.
- Identifying and correcting question-wording problems: the case of Wageindicator; 2015; Slavec, A., Vehovar, V., Tijdens, K. G.
- e-Social Science Perspective on Survey Process: Towards an Integrated Web Questionnaire Development...; 2015; Vehovar, V., Petrovcic, A., Slavec, A.
- Questionnaire length and breakoffs in web surveys: a meta study; 2014; Vehovar, V., Cehovin, G.
- WebSM Study: Overview of Features and Pricing of Software Packages in 2014; 2014; Vehovar, V., Cehovin, G.
- WebSM Study: Survey Software in 2014; 2014; Vehovar, V., Cehovin, G., Mocnik, A.
- Data quality of questions sensitive to social-desirability bias in web surveys; 2012; Lozar Manfreda, K., Zajc, N., Berzelak, N., Vehovar, V.
- WebSM Study: Survey software features overview ; 2012; Vehovar, V., Cehovin, G., Kavcic, L., Lenar, J.
- Costs and Errors in Fixed and Mobile Phone Surveys; 2012; Vehovar, V., Slavec, A., Berzelak, N.
- Web Survey Software; 2012; Berzelak, N., Vehovar, V., Slavec, A.
- Surveying general population: What types of experiments are further needed?; 2012; Vehovar, V., Berzelak, N.
- Web panels in Slovenia; 2012; Lenar, J., Vehovar, V.
- Web survey software; 2011; Slavec, A., Berzelak, N., Vehovar, V.
- Web Survey Process within the Concept of eSocial Sciences; 2011; Vehovar, V.
- Optimization of dual frame telephone survey designs; 2011; Slavec, A., Vehovar, V.
- Comments on the paper - Geetha Garib: Perceived diversity among employees; 2011; Vehovar, V.
- Nonresponse in Web Surveys ; 2011; Lozar Manfreda, K., Berzelak, N., Vehovar, V.
- Cost-Error Optimization Model for Mixed-Mode Surveys; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Preference for Mobile Interview Surveys? Interplay of costs, errors and biases; 2009; Vehovar, V., Slavec, A.
- National readership surveys: Moving from probability face-to-face surveys to Internet panels; 2009; Vehovar, V., Slavec, A., Petric, I., Sargac, M.
- Empirical Evaluation of Web Survey Software Tools: Powerful or Friendly?; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K., Horvat, T., Debevc, M.
- Optimising survey costs in mixed mode environment; 2009; Vehovar, V., Berzelak, N., Lozar Manfreda, K., Belak, E.
- Nonresponse Bias in Surveys; 2009; Bethlehem, J., Vehovar, V., Stoop, I., Schouten, B., Shlomo, N., Skinner, C., Montaquila, J.
- "Mobile phone surveys in mixed mode environment: Balancing costs and errors"; 2009; Vehovar, V.
- Mobile phone surveys in mixed mode environment; 2009; Vehovar, V.
- Probabilistic methods in surveys and offical statistics; 2008; Vehovar, V., Zaletel, M., Seljak, R.
- Internet surveys; 2008; Lozar Manfreda, K., Vehovar, V.
- What Can We Achieve With 5 Euros? Optimization of Survey Data Quality Using Mixed-Mode Approaches; 2008; Berzelak, N., Vehovar, V., Lozar Manfreda, K.
- Measuring ties on online forums; 2008; Ziberna, A., Vehovar, V., Jakulin, A.
- Nonresponse in web surveys within the context of survey errors and survey costs; 2008; Berzelak, N., Lozar Manfreda, K., Vehovar, V.
- Integration of the web into survey data collection: Balancing costs and errors; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Optimization of costs and errors in mixed-mode surveys; 2008; Vehovar, V., Berzelak, N., Lozar Manfreda, K.
- Overview: Online Surveys; 2008; Vehovar, V., Lozar Manfreda, K.
- Measuring ego-centered social networks on the web: Questionnaire design issues ; 2008; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- The Impact of Cognitive and Computer Skills on Data Quality in Computer Assisted Self Administered Questionnaires...; 2008; Brecko, B. N., Vehovar, V.
- Internet surveys; 2008; Vehovar, V., Lozar Manfreda, K., Koren, G.
- The influence of mobile telephones on telephone surveys; 2008; Kuusela, V., Callegaro, M., Vehovar, V.
- Collecting Data on Ego-Centered Social Networks on the Web: Methodological Issues; 2004; Lozar Manfreda, K., Vehovar, V., Hlebec, V.
- Mode Effect in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K.
- Nonresponse in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K., , Batagelj, Z.
- Virtual Selves and Web Surveys; 2001; Lozar Manfreda, K., Couper, M. P., Vohar, M., Rivas, S., Vehovar, V.
- Nonresponse in Web Surveys; 1999; Vehovar, V.
- Internet v Sloveniji - Projekt RIS 1996-1998.; 1998; Vehovar, V.
- Handling "Don't Know" Survey Responses: The Case of the Slovenian Plebiscite; 1995; Rubin, D. B.; Vehovar, V.; Hal, S. S.