Web Survey Bibliography
In recent years, Web surveys have become a standard survey mode. So far, online questionnaires resemble their paper counterparts to a great extend: online measurement instruments rely mostly on visually presented written questions with associated response categories. From a methodological point of view this was a desired development since many researchers doubted the equivalence of comparability of results obtained by paper and pencil questionnaires on the one hand and Web surveys on the other hand. The similarity of paper and pencil questionnaire and online questionnaire made sure that measurements obtained by either mode would not differ to a great extend.
However, compared to paper and pencil questionnaires Web surveys allow for more rich communication with the respondent: graphical elements, pictures, sound and animated GIFs are used to enhance the appearance of web pages. Even thought the use of such elements in Web surveys is still not wide spread several authors have assessed the impact of such elements on data quality. The corresponding body of literature dealing with such effects can be summarized under the heading of visual design effect.
In this paper we will extend this line of research. We will assess the use of audio and video in order to convey the content of the question meaning. Thus, audio and video are no longer considered to be nuisance variables; we rather treat them as content-bearing meaningful elements of a Web Survey.
The paper reports results from a field experimental study on the impact of audio and video support in Web surveys on data quality. Within a Web survey among university students a standard interactive online questionnaire was used. A random sub-sample answered a version of the questionnaire that consists of not only written questions but also of corresponding audio files reading the questions to the respondent. Also, a questionnaire version providing video segments showing an interviewer reading the questions to the respondent is tested. Data quality is assessed using standard indicators (item non-response, social desirability scale, social presence scale, non-differentiation of responses and others) as well as the time to complete the survey are used.
Results will be discussed in the light of the feasibility of multimedia Web surveys as well as in terms human computer interaction.
Web Survey Bibliography - Other (451)
- Use of FedEx: Early, Late or Never?; 2008; Pope, D.
- E-mail and Postcard Invitation Designs to Maximize Web-Survey Responses Rates; 2008; Kaplowitz, M. D., Lupi, F., Couper, M. P., Thorp, L.
- The Impact of the Spacing of the Scale Options in a Web Survey; 2008; Kennedy, C., Tourangeau, R., Conrad, F. G., Couper, M. P., Redline, C. D.
- How Visual Composition of Web Pages Influences Survey Response; 2008; Mahon-Haft, T., Dillman, D. A.
- An Analysis of Mode Effects in Three Mixed-Mode Surveys of Veteran and Military Populations; 2008; Rachev, B., Yang, M., Davis, D., Szoc, R.
- Gender-of-Interviewer Effects in Video-Enhanced Web Surveys. Results from a Randomized Field-Experiment...; 2008; Fuchs, M.
- Mail and Internet Surveys ; 2008; Dillman, D. A.
- Online research ethics; 2007; Madge, C.
- An Internet-Based Stated Choices Household Survey for Alternative Fuelled Vehicles ; 2007; Potoglou, D., Kanaroglou, P. S.
- ONLINE DATA COLLECTION – SOLUTION OR BAND-AID?; 2007; Crassweller, A., Williams, D., Thompson, I.
- EMBRACING TECHNOLOGY IN READERSHIP SURVEYS; 2007; Impedovo, D., Greene, D.
- MAGAZINE EFFECTIVENESS NOW DIRECTLY OBSERVABLE; 2007; Green, M.
- Applications of the Document Object Model (DOM) in Web-Surveys; 2007; Neubarth, W., Kaczmirek, L.
- Improving Data Quality in Web Surveys with Visual Analogue Scales; 2007; Funke, F., Reips, U. -D.
- Calibration and propensity score weighting in web surveys; 2007; Fabrizi, E., Biffignandi, S.
- THE READERSHIP CURRENCY: DUTCH DESIGN How a new methodology for AIR measurement opens up new perspectives...; 2007; Petric, I., Appel, M.
- Using Audio and Video Clips in Web Surveys — Feasibility and Impact on Data Quality; 2007; Fuchs, M., Funke, F.
- Using user feedback: Redesigning the "Survey of Industrial production"; 2007; Conrad, A.
- Making Sense of Data via the Web; 2007; Anolik, I.
- Design Details in Web Surveys; 2007; Couper, M. P.
- Employee Surveys Administered Online: Attitudes Toward the Medium, Nonresponse, and Data Representativeness...; 2007; Thompson, L. F., Surface, E. A.
- Testing for the survey mode effect on contingent valuation data quality: A case study of web based versus...; 2007; Marta-Pedroso, C., Freitas, H., Domingos, T.
- A comparison of reliability between telephone and web-based surveys; 2007; Braunsberger, K., Wybenga, H., Gates, R.
- Media usage in the age of Web 2.0 ; 2007; Trump, T., Spahlinger, M. P.
- The impact of the duration of affiliation and the intensity of questioning on the willingness of participation...; 2007; Wachenfeld, A.
- Quality of Online Research: Does it Improve Results? ; 2007; Lindemann, M.
- New Access to Information laws in Germany - a big bang for Computer-Assisted Reporting (CAR)? ; 2007; Redelfs, M.
- Subjective Anonymity in Online-Surveys ; 2007; Strassnig, B.
- A closer look at the effect of recruitment methods on data quality for online panel surveys ; 2007; Irmer, C., Wenzel, O., Peichl, M.
- Disclosure and Deception in Tomorrow's Survey lnterview; 2007; Hancock, J.
- Scaling Social Desirability: Establishing its Influence Across Modes; 2007; Krane, D., Thomas, R. K., Taylor, H.
- Web and Paper Surveys: Validity, Reliability, and Practically; 2007; Miller, L.
- To Branch or Not to Branch: Item Construction in Web Surveys; 2007; Grosse, A., Luks, S., Rivers, D.
- What's Missing from National RDD Surveys? The Impact of Growing Cell-Only Population.; 2007; Keeter, S., Kennedy, C., Tompson, T., Mokrzycki, M., Clark, A.
- Assessment of Variations in Response Rate of Web-Based Student Surveys; 2007; Mitra, A., McCoy, T., Champion, H., O'Brian, M., Gupta, M., Wolfson, M.
- Social Aspects of Mobile Phone Usage and Their Impact on Survey Cooperation; 2007; Vehovar, V., Callegaro, M.
- Compensating for low topic interest and long surveys: A field experiment on nonresponse in Web surveys...; 2007; Marcus, B., Bosnjak, M., Lindner, S., Pilischenko, S., Schuetz, A.
- Lotteries as Incentives in Longitudinal Web Studies; 2007; Goeritz, A., Wolff, H.-G.
- Design of Web Questionnaires: The Effect of Layout in Rating Scales ; 2006; Toepoel, V., Das, M., van Soest, A.
- Web-based Surveys in Logistics Research: An Empirical Application; 2006; Grant, D. B., Teller, C., Teller, W.
- Privacy laws, internet scams and other challenges affecting panel research Strategies to mitigate risk...; 2006; Stark, D.
- Perceptions of News Credibility about the War in Iraq: Why War Opponents Perceived the Internet as the...; 2006; Choi, J.H., Watt, J.H., Lynch, M.
- Weighting an Internet Panel Survey on Drug Use and Abuse; 2006; Gordek, H., Williams, R. L., Dai, L.
- Results from the International Survey of ASA Members; 2006; Luo, A., Sangster, R.
- Web-based data collection in China; 2006; Davison, R. M., Li, Y., Kam, C. S. P.
- Merely Incidental?: Effects of Response Format on Self-reported Behavior; 2006; Thomas, R. K., Klein, J. D.
- Can Web and Mail Survey Modes Improve Participation in an RDD-based National Health Surveillance?; 2006; Link, M. W., Mokdad, A.
- Encuestas a empleados a través de Internet: Conceptos y descubrimientos; 2006; Reips, U. -D.
- Collecting data on alcohol use and alcohol-related victimization: a comparison of telephone and Web-...; 2006; Parks, K. A., Pardi, A. M., Bradizza, C. M.
- Feasibility of Using Web-based Questionnaires in Large Population-based Epidemiological Studies; 2006; Ekman, A., Dickman, P. W., Klint, A., Weiderpass, E., Litton, J.-E.