Web Survey Bibliography
Web surveys of campus populations are a unique survey sub-type. On the plus side, we have e-mail addresses for everyone; on the minus side, not everyone uses their campus address. On the plus side, it is easy and inexpensive to invite the entire population, producing a large “sample” size (I use “sample” in quotation marks because these surveys are not typically sample surveys); on the minus side, response rates are typically low, raising issues of non-representativeness and non-response bias. On the plus side, we can easily weight the survey “sample” to known population parameters such as gender, ethnicity, academic level, residential status, type of admit, and others. But while weighting may indeed correct for non-representativeness of the survey “sample,” it is impossible to correct for non-response bias unrelated to the factors included in the weights – particularly the possibility that respondents, regardless of their characteristics, may be more engaged and have higher satisfaction levels than non-respondents. We also need to be careful not to make any particular under-represented group try to speak for a much larger group of non-respondents. In this paper, I review the literature on weighting of student surveys, and analyze several surveys conducted at The University at Albany, SUNY, during the last few years: in particular, the 2006 Student Opinion Survey (administered to a cluster sample of classrooms) and the 2007 Student Experience Survey (administered by web to all matriculated undergraduates). I show that weighting, while an important (and I argue necessary) tool, does not solve all problems. At the same time, I also show that increasing response rates are not a panacea – even high response-rate surveys are subject to the same types of problems as low-response rate surveys, albeit to a lesser degree, and should thus be weighted as well.
Homepage (abstract)
Web Survey Bibliography - Other (470)
- Dealing with Nonresponse in Survey Sampling: an Item Response Modeling Approach; 2010; Matei, A.
- Blogosphere and Democracy in Portugal–Results of a Websurvey; 2010; Carvalho, T., Casanova, J. L.
- Establishing a Qualitative Data Archive in Austria; 2010; Smioski, A.
- Web Based Paper Form Verification Using QueXF; 2010; Zammit, A.
- Does Making The Survey Topic More Salient Lead To An Expert Bias? – The Influence of Announcing...; 2010; Keusch, F., Mayerhofer, W., Weilbuchner, N., Jungreithmaier, S.
- Developing and Evaluating a Student Online Panel.; 2010; Stiglbauer, B., Gamsjäger, M., Gnambs, T., Batinic, B., Altrichter, H.
- Online Access Panels: A detailed look at different Ways of Entering, their Costs and Participation Behavior...; 2010; Führer, R., Keusch, F.
- Theoretical model of context-sensitive mobile methods; 2010; Maxl, E.
- Can a professional questionnaire layout make up for a boring topic? The mediating role of topic interest...; 2010; Keusch, F., Mayerhofer, W., Jungreithmaier, S., Weilbuchner, N., Führer, R., Kling, H.
- Using Propensity Score Weighting to Reduce Bias of a Swiss Market Research Web Panel; 2010; Wiegand, G., Jella, H., Beat, H., Stefan, L.
- A short self-report measure of problems with executive function suitable for administration via the...; 2010; Buchanan, T., Heffernan, T. M., Parrott, A. C., Ling, J., Rodgers, J., Scholey, A. B.
- Combining Link-Tracing Sampling and Cluster Sampling to Estimate Totals and Means of Hidden Human Populations...; 2010; Félix-Medina, M. H., Monjardin, P. E.
- Quality in Unimode and Mixed-Mode designs: A Multitrait-Multimethod approach; 2010; Revilla, M.
- Some Notes on the Probability Space of Statistical Surveys; 2010; Petrakos, G.
- The Ethics of Outsourcing Online Survey Research; 2010; Allen, P. J., Roberts, L. D.
- Comparative effectiveness report: online survey tools; 2010; Gottliebson, D., Layton, N., Wilson, E.
- Web survey design and usability; 2010; Karakoyun, F., Kurt, A. A.
- Web panels: Replacement technology for market research; 2010; Goeritz, A.
- Test-retest reliability of a questionnaire for the Korea youth risk behavior web-based survey; 2010; Bae, J., Joung, H., Kwon, K. N., Kim, Y. T., Kim, J. -Y., Park, S. -W.
- Nine issues for Internet-based survey research in service industries ; 2010; Wang, H.-C., Doong, H.-S.
- Color red in web-based knowledge testing; 2010; Gnambs, T., , Batinic, B.Appel, M.
- A comparison of surveys using different modes of data collection; 2010; Revilla, M., Saris, W. E.
- Exploring the feasibility of an online contextualised animation-based questionnaire for educational...; 2010; Chien, Y.-T., Chang, C.-Y.
- Examining the effects of website-induced flow in professional sporting team websites; 2010; O'Cass, A., Carlson, J.
- Research into questionnaire design - A summary of the literature; 2010; Lietz, P.
- Improving sample quality by utilising the multiple contacts approach; 2010; Przewlocka, J.
- Relationship of Metacognitive Monitoring with Interaction in an Asynchronous Online Discussion Forum; 2010; Topcu, A.
- A Research on the Application of Web Survey in Sport; 2010; Chen, Z. X., Pan, D. L., Lu, H. N.
- A Spanish Continuous Volunteer Web Survey: Sample Bias, Weighting and Efficiency; 2010; de Pedraza, P., Tijdens, K., de Bustillo, R., Steinmetz, S.
- College Students' Response Rate to an Incentivized Combination of Postal and Web-Based Health Survey; 2010; Balajti I., Daragó, L., Ádány, R., Kósa, K.
- Improving the response rate and quality in Web-based surveys through the personalization and frequency...; 2010; Muñoz-Leiva, F., Sánchez-Fernández, J., Montoro-Ríos, F. J., Ibáñez-Zapata, J. A.
- What are participants doing while filling in an online questionnaire: A paradata collection tool and...; 2010; Stieger, S., Reips, U. -D.
- An analysis of the effect of pre-incentives and post-incentives based on draws on response to web surveys...; 2010; Sánchez-Fernández, J., Muñoz-Leiva, F., Montoro-Ríos, F. J., Ibáñez-Zapata, J. A.
- MarketTools TrueSample; 2009
- ISO 26362 Access panels in market, opinion, and social research-Vocabulary and service requirements; 2009
- Getting data for (business) statistics: What's new? What's next?; 2009; Snijkers, G.
- Social Network Services as Data Sources and Platforms for e-Researching Social Networks; 2009; Ackland, R.
- Stochastic properties of the Internet sample; 2009; Getka-Wilczynska, E.
- Web based survey: an emerging tool; 2009; Srivenkataramana, T., Saisree, M.
- The impact of gender in e-mailed survey invitations; 2009; Derham, P.
- The Coverage Bias of Mobile Web Surveys Across European Countries ; 2009; Fuchs, M., Busse, B.
- Young people, the Internet and Political Participation: Findings of a web survey in Italy, Spain and...; 2009; Calenda, D., Meijer, A.
- Interactivity in self-administered surveys. Influence on respondents' experience; 2009; Suarez Vazquez, A., Garcia Rodriguez, N., Alvarez, M. B.
- Selecting techniques for use in an internet survey; 2009; B., Han, V., Albaum, G., Thirkell, P.Wiley, J. B.
- Designing Effective Web Survey Forms; 2009; Mitchell, J.
- Metrics for panel contribution: a non probabilistic platform; 2009; Gittelmam, S. H., Trimarchi, E.
- Mode effects in Switzerland: non‐response and measurement error on the European Social Survey; 2009; Roberts, C.
- Reason analysis: an ambitious alternative for mixed‐mode survey design; 2009; Jeøábek, H.
- Response rates in multi actor surveys; 2009; Pasteels, I., Ponnet, K., Mortelmans, D.
- Unit non‐response in panel surveys: empirical finding from an experiment; 2009; Haunberger, S.

