Web Survey Bibliography
As the web becomes more commonly used for survey data collections, many researchers are facing the decision of whether or not to move their new or ongoing research programs to this new mode. Response rates and data collection costs drive many mode decisions, and in this regard, use of the web is no different. Many web surveys have been found to obtain inadequate response rates, and the cost of building the infrastructure to conduct interactive web surveys can be prohibitive. As e-mail samples mature, and the research industry learns how to best capture the attention of the sample members (through appropriate contacts and incentives), the time has come where web surveys can enjoy the same, or better, response rates that have been received with mail or phone data collections. Likewise, as more efficient processes and systems emerge for the sole purpose of online data collections, the costs of conducting a web survey will become more manageable. This paper will provide results from a data collection effort conducted at the University of Michigan in Spring 2001. The data collection, a survey of student drug and alcohol use, was conducted as a mode experiment. Two randomly selected samples were assigned to complete a web survey, or a mail (paper) survey. Each sample consisted of 3500 undergraduate students. The methods used (number of contacts, questionnaire content, etc.) for each mode were comparable to maintain the integrity of the mode comparison. The results of this study and mode comparison demonstrate how successful a web based data collection could be. The response rate for the web mode concluded at over 20% higher than that of the mail mode. The overall costs for each mode showed that when using a web data collection facility with established infrastructure, the web data collection is more efficient.
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Web survey bibliography - 2002 (417)
- From Mail to Web: Improving Response Rates and Data Collection Efficiencies; 2002; Crawford, S. D., McCabe, S. E., Couper, M. P., Boyd, C. J.
- Integrating paper and web instrument development to enhance efficiency and standardization; 2002; House, C. C.
- Composite Estimators for Complex Sampling; 2002; Nicolini, G., Presti, A. L.
- AESDirect. Internet Data Collection of U.S. Export Information; 2002; Horner, G. J.
- A Comparison Between Mail and Web Surveys: Response Pattern, Respondent Profile, and Data Quality; 2002; Kwak, N., Radler, B. T.
- Beyond logs and surveys: In-depth measures of people's Web use skills; 2002; Hargittai, E.
- Problems Confronting Japanese Marketing Research Industry: Report of Attitude Study Findings from Research...; 2002; Kobayashi, K.
- Have Telephone Surveys a Future in the 21-th century?; 2002; de Leeuw, E. D., Lepkowski, J. M., Kim, S.-W.
- Employing a mixed-mode qualitative research method prior to conducting quantitative research; 2002; Metzler, D. P., Davis, P. C.
- Evaluation of neural networks to detect suspicious answers in attitude and evaluation research; 2002; Martini, M. C.
- Design of Web Survey Questionnaires: Three Basic Experiments; 2002; Lozar Manfreda, K., Batagelj, Z., Vehovar, V.
- Do it yourself, Web-style; 2002; Glowa, T.
- Using phone methods in a digital age; 2002; Fitzgerald, A.
- Designing a Strategy for Reducing "No Opinion" Responses in Web-Based Surveys; 2002; de Rouvray, C., Couper, M. P.
- Characteristics of the Discussion in Online and Face-to-Face Focus Groups; 2002; Schneider, S. J., Kerwin, J., Frechtling, J., Vivari, B. A.
- Get your conjoint online, in several flavors; 2002; Deal, K.
- Think before you dial; 2002; Gillin, D. L.
- Developing and validating an instrument for measuring user-perceived web quality; 2002; Aladwani, A. M., Palvia, P. C.
- Post-industrial transformations and cyber-space: a cross-national analysis of Internet development; 2002; Robison, K. K., Crenshaw, E. M.
- Calling all customers; 2002; Long, J., Whinston, A. B., Tomak, K.
- Citizen Surveys on the Web: General Population Surveys of Community Opinion; 2002; Miller, T. I., Miller Kobayashi, M., Caldwell, E., Thurston, S., Collett, B.
- Methods of Internet data collection and implications for recruiting respondents; 2002; Roos, M.
- Online, but on target? Internet-based MBA courses; 2002; McGorry, S. Y.
- An Internet survey for perceptions of computers and the World Wide Web: relationship, prediction, and...; 2002; Shu Shenga, L.
- Social Networks of Intensive Internet Users; 2002; Hlebec, V., Lozar Manfreda, K., Vehovar, V.
- Attitudes toward Internet Privacy: Slovenian Internet users's view; 2002; Kovacic, M., Vehovar, V.
- A Comparison of Quality in Open-end Responses and Response Rates Between Web-based and Paper and Pencil...; 2002; MacElroy, B., Mikucki, J., McDowell, P.
- Use of Pre-incentives in an Internet Survey; 2002; Downes-Le Guin, T., Janowitz, P., Stone, R., Khorram, S.
- Internet loyalty programs: Lessons learned for Internet-based development research; 2002; Moskowitz, H., Khubani, A., Stanley, J.
- Establishing data validity in conjoint: Experiences with Internet-based ‘mega-studies’; 2002; Moskowitz, H., Moskowitz, J., Beckley, J., Mascuch, T., Adams, Ju., Sendros, A., Keeling, C.
- Personality research on the Internet: A comparison of Web-based and traditional instruments in take-...; 2002; Cronk, B. C., West, J. L.
- SurveyMonkey.com - Web-Based Survey and Evaluation System: http://www.SurveyMonkey.com; 2002; Gordon, A.
- Innovations in Survey Research: An Application of Web-Based Surveys; 2002; Sills, S. J., Song, C.
- Online survey techniques: Current issues and future trends; 2002; Comley, P.
- Online Surveys and Internet Research; 2002; Comley, P.
- Work-life balance among Croatian employees: role time commitment, work-home interference and well-being...; 2002; Sverko, B. B., Araasic, L., Galesic, M.
- BOOK REVIEW: Internet communications and qualitative research: A hand-book for research online; 2002; Dowling, Z.
- Data collection through web-based technology; 2002; Swartz, R. W., Hancock, C.
- Print versus electronic surveys: a comparison of two data collection methodologies; 2002; Boyer, K. K., Olson, J., Calantone, R. J., Jackson, E. C.
- Online Data Collection; 2002; Topp, N. W., Pawloski, B.
- PRESTO: Combining Internet survey methodologies with a student panel; 2002; Prince, K., Woodley, A., Joinson, A. N.
- The Internet and Time Displacement: A Canadian Perspective; 2002; Pronovost, G.
- The Good, The Bad, And The Ugly. Advantages and Disadvantages of Online Research; 2002; Puig, M.
- Daily Activity and Internet Use in Dual-Earner Families: A Weekly Time-Diary Approach; 2002; Fu, S.- J., Wang, R., Qui, Y.
- Navigation Patterns in Web Surveys; 2002; Ramirez, C. M.
- The Use of Online Market Research in Stakeholder Relationship Management; 2002; Reichmann, S.
- Open vs. closed questions in Web surveys; 2002; Reja, U., Lozar Manfreda, K., Hlebec, V., Vehovar, V.
- Restricted privacy: Information privacy as a culture-specific construct; 2002; Ribak, R.
- Why Internet Samples Are Inherently Biased; 2002; Neustadtl, A., Kestnbaum, M., Robinson, J. P.
- Electronic data collection in Statistic Norway; 2002; Sæbø, H. V., Gloersen, R., Sve, D.