Web Survey Bibliography
Mobile surveys offer unique opportunities to enhance digital research methods. Technical requirements are generally given (e.g. multimedia functions and accessibility of modern devices), and only the overall high mobile Internet usage costs have caused a delay in widespread mobile Internet usage. Despite, it is crucial that the participants themselves accept the mode and are motivated to participate in mobile surveys.
We conducted an empirical study to examine whether (a) members of a recently recruited mobile panel effectively take part in mobile surveys and (b) to gather structured information on their usage experience. The study consists of two survey waves: In the first wave conducted in August 2008, 979 panel members were invited via a SMS/Wap-Push message to participate in a mobile survey. 206 participants (21%) answered a set of questions related to an actual topic (Olympic Games 2008 in Beijing). In the second wave in August 2008, the 979 panel members were invited again to participate in a follow-up Web-based survey to figure out their subjective experiences with the mobile survey and if they did not take part, examine their reasons and motives.
The results underline the potential of mobile surveys in a panel environment: (A) Participation is evaluated positively and future participation in mobile surveys is anticipated. (B) Significant faster response rate for mobile surveys compared to online surveys were observed. (C) No demographic differences (e.g. sex, age, education) for mobile survey participants have been found. (D) Participants are more experienced operating their mobile device and the mobile internet than non-participants. (E) The self reported main barriers of mobile surveys are technical problems (e.g. SMS/Wap-push link- functionality, connectivity, technical capabilities of devices) and perceived costs for taking part in such a study.
Based on the results, specific recommendations for operating mobile panels in the future can be derived. Future research should focus on both mobile Internet survey modes, hence personal panel-based surveys and ad-hoc mobile Internet surveys in order to investigate differences between both approaches.
Conference homepage (abstract)
Web Survey Bibliography - Standards, codes (445)
- Mixed Modes and Measurement Error: Comparing face-to-face, telephone and web modes ; 2009; Hope, S., Nicolaas, G., Jäckle, A., Lynn, P., Nandi, A., Campanelli, P.
- Web based survey methods workshop; 2009; Weiss, M.
- Avoiding the ‘Hang ups’ - Understanding Mobile Phone Self-completion Surveys ; 2009; Johnson, A. J.
- Leading Respondents from Social Networks to Surveys; 2009; Chadwick, S.
- Where We Are and Where We Might Be Going; 2009; Macer, T., Molloy, P.
- Engaging the Respondent; 2009; Drolet, J., Townsend, L.
- Scientific Survey Research: Sustainable in an Online World?; 2009; Krosnick, J. A.
- The Presentation of a Web Survey, Nonresponse and Measurement Error among Members of Web Panel; 2009; Tourangeau, R., Groves, R. M., Kennedy, C., Yan, T.
- Indicators for the representativeness of survey response; 2009; Schouten, B., Cobben, F., Bethlehem, J.
- Do we hear different voices?: Investigating the differences between internet and non-internet users...; 2009; Zhang, C., Callegaro, M., Thomas, M., DiSogra, C.
- Recruiting Probability-Based Web Panel Members Using an Address-Based Sample Frame: Results from a Pilot...; 2009; DiSogra, C., Callegaro, M., Hendarwan, E.
- The Challenge and Importance of Including Spanish-Dominant Latinos in an Online Panel; 2009; Dennis, J. M., Wells, T., Torres, J.
- Web Panel Studies of the 2008 Election; 2009; Dennis, J. M., Tompson, T.
- Comparison Study of Early Adopter Attitudes and Online Behavior in Probability and Non-Probability Web...; 2009; Dennis, J. M., Osborn, L., Semans, K.
- Summary of KnowledgePanel® Design; 2009; Dennis, J. M.
- Presentation of a Single Item versus a Grid: Effects on the Vitality and Mental Health Scales of the...; 2009; Callegaro, M., Shand-Lubbers, J., Dennis, J. M.
- Computing Response Rates for Probability-Based Web Panels; 2009; DiSogra, C., Callegaro, M.
- Computer-Assisted Audio Recording (CARI): Repurposing a Tool for Evaluating Comparative Instrument Design...; 2009; Edwards, B., Hicks, W., Tourangeau, K., Harris-Kojetin, L., Moss, A.
- Do online translated questionnaires result in higher response rates for patient surveys?; 2009; Boyd, J., Davis, A.
- A comparison of two mixed mode designs: cati-capi and web-cati-capi; 2009; Beukenhorst, D., Wetzels, W.
- Comparison between Liss panel (web) and ESS data (face to face); 2009; Revilla, M., Saris, W. E.
- Is a cell phone really a personal device? Results from the first wave of a mobile phone panel on sharing...; 2009; Fuchs, M., Busse, B.
- Ethical Considerations in the Use of Paradata in Web Surveys; 2009; Couper, M. P., Singer, E.
- Online Analysis and Programmed Disclosure Risk Protection: New Access to Restricted-use Microdata; 2009; McFarland O’Rourke, J., Rush, S. H., Maxwell, C.
- Using the Available On-line Secondary Data in Education and Research Practice; 2009; Perek-Bialas, J.
- Nice portal! But where is the data . . . ? - Experiences of a data archive with offering online access...; 2009; Mauer, R.
- Making Use of Online Survey Documentation & Analysis; 2009; Terwey, M.
- Access to Survey Data on the Internet; 2009; Kolsrud, K.
- Motivating different groups: questionnaire topic and participation rates; 2009; Marchand, M.
- How to cover the general public by Internet interviewing; 2009; Das, M.
- The Internet sample; 2009; Getka-Wilczynska, E.
- New Challenges in Sampling: Introduction; 2009; Laaksonen, S.
- Presenting Answers in Random Order: A generic approach for presenting enumeration answers in random...; 2009; Lina, M.
- A Systematic Approach to Debugging in the Blaise Environment: An Author's Perspective; 2009; Sparks, P.
- Paradata and Blaise: A Review of Recent Applications and Research; 2009; O’Reilly, J.
- BlaiseIS at Statistics Netherlands; 2009; de Bolster, G.
- Development of Survey and Case Management facilities for organisations with minimal survey infrastructure...; 2009; Wensing, F.
- Case Management System Based on Wireless Telecommunications; 2009; Kuusela, V., Räikkönen, T., Vikki, K.
- Quality assurance through Computer Audio- Recorded Interviewing (CARI): The Statistics New Zealand Case...; 2009; Seymour, C.
- Be mindful of cellphone interviews; 2009; Anonymous
- If You Provide It, Will They Read It? Response Time Effects in a Choice Experiment; 2009; Vista, A. B., Rosenberger, R. S., Collins, A. R.
- File transfer with built-in editing features; 2009; Erikson, J.
- From paper to internet: Design challenges when mixing modes in longitudinal surveys; 2009; Stax, H.-P., Thomsen, P.
- The Use of Audit Trails in Business Web Surveys; 2009; Snijkers, G., Morren, M.
- Comparing the results of Web surveys on volunteer versus probabilistically selected panels of participants...; 2009; Galesic, M.
- Using Mail Contact to Sample and Encourage Submission of Questionnaire Answers Over the Internet; 2009; Dillman, D. A., Messer, B. L., Millar, M. M.
- Interactive aspects of web surveys; 2009; Conrad, F. G.
- Use of Web surveys in Official Statistics; 2009; Bethlehem, J.
- Donations to charity as incentives in online panels; 2009; Goeritz, A.; Hox, J.
- The Electronic Questionnaire Experience in Business Surveys: mode effects on quality and on response...; 2009; Biffignandi, S., Siesto, G., Zeli, A.