Web Survey Bibliography
In cooperation with the research partner evolaris, mobilkom austria evaluated different methods for measuring network quality (voice and data network quality of mobile phone providers) with the objective of finding an appropriate method to measure network quality continuously.
The compared surveys have been conducted via SMS, w@p and web in terms of response rate, response behaviour, profile of respondents, usage behaviour, level of satisfaction with network quality and the satisfaction of joining the survey in general.
The hypotheses were that significant differences in response rates and profiles of respondents can be found. The impact on satisfaction was unclear but a drift to more positive tendencies was expected due to the supposed younger target group for answering SMS and w@p surveys.
In terms of response rates the web survey has been the most successful one, multi punch questions were equally efficient in web and in w@p surveys.
The SMS survey next to the w@p survey is the least representative for the whole customer data base of mobilkom austria, because it addresses primarily younger customers: 30% of the people who responded to the SMS survey were aged 19 and below, the 50 plus are represented only by 10% and web surveys are answered mainly by urban target groups.
The methods do not differ in terms of usage behaviour of mobile broadband, e.g. timing and location of usage, as well as the reason why customers were using mobile broadband.
The level of satisfaction with network quality is generally on a high level and with w@p even better than with web and SMS. The satisfaction with the survey in general reaches the highest level with SMS votings, followed by web surveys.
Conference homepage (abstract)
Web Survey Bibliography - Social networks (122)
- Cognitive Interviewing in Online Modes: a Comparison of Data Collected in Second Life and Skype; 2013; Swicegood, J. E., Head, B., Dean, E., Keating, M.
- Comparisons of Online Recruitment Strategies: Craigslist, Facebook, Google Ads and Amazon’s Mechanical...; 2013; Antoun, C., Zhang, C., Conrad, F. G., Schober, M. F.
- Social Network Analysis and Survey Response: How Facebook Data Can Supplement Survey Data; 2013; Sage, A.
- The Use of Email, Text Messages, and Facebook to Increase Response Rates Among Adolescents in a Longitudinal...; 2013; Fleeman, A., Francis, K., Henderson, T., Woodford, M., Jani, M.
- Sampling, Channels, and Contact Strategies in Internet Survey; 2013; Macrì, E., Tessitore, C.
- Internet-Based Recruitment to a Depression Prevention Intervention: Lessons From the Mood Memos Study...; 2013; Morgan, A. J., Jorm, A. F., Mackinnon, A. J.
- Sampling online communities: using triplets as basis for a (semi-) automated hyperlink web crawler.; 2013; Veny, Y.
- Use of a Social Networking Web Site for Recruiting Canadian Youth for Medical Research; 2013; Chu, J. L., Snider, C. E.
- 'Ready to complete the survey on Facebook': Web 2.0 as a research tool in business studies; 2013; Gregori, A., Baltar, F.
- Surveying “difficult-to-sample” backpackers through Facebook? Employing a mixed-mode dual...; 2013; Morris Paris, C.
- The integration of facebook into class management: an exploratory study; 2012; Chou, P. N.
- Metering mobile usage. Insights from global Arbitron mobile trends panel; 2012; Verkasalo, H.
- Social media as a data collection tool: the impact of Facebook in behavioural research; 2012; Zoppos, E.
- Snowball Sampling in Online Social Networks; 2012; Raissi, M., Ackland, R.
- The Use of Facebook as a Locating and Contacting Tool; 2012; McCarthy, T.
- Efficacy of a health-related Facebook social network site on health-seeking behaviors; 2012; Woolley, P., Peterson, M.
- Use of Web 2.0 to Recruit Australian Gay Men to an Online HIV/AIDS Survey; 2012; Theriault, N., Bi, P., Hiller, J. E., Nor, M.
- The use of new technologies on the British Birth Cohort Studies; 2012; Calderwood, L.
- Reliable Online Social Network Data Collection; 2012; Abdesslem, F. B., Parris, I., Henderson, T.
- Statisticians don’t like non-probability; 2012; Murphy, J.
- Comments on Using Facebook as a Sampling Frame for Surveys; 2012; Peytchev, A.
- Diasporas on the web: new networks, new methodologies; 2012; Crush, J., Eberhardt, C., Caesar, M., Chikanda, A., Pendleton, W., Hill, A.
- Not by the Book: Facebook as a Sampling Frame; 2012; Brickman Bhutta, C.
- Research design for studying online communities with web surveys; 2012; Petrovcic, A., Petric, G., Lozar Manfreda, K.
- Comfortable in the new medium: How online qual can benefit from our share-happy culture ; 2012; Rubenstein, P.
- The Effectiveness of Survey Recruitment Methods in Second Life; 2012; Dean, E., Cook, S., Murphy, J., Keating, M.
- Update Your Status Lately? – Then Why Not Respond to Our Survey!; 2012; Borie-Holtz, D.
- The Effect of Mode on Participant Responses to Qualitative Research in Virtual Worlds; 2012; Dipko, S., Billington, C., Brick, P. D.
- Opening Up Online: Social Networking and Online Survey Response Behaviors; 2012; Turner, S., Lackey, M., Irwin, N.
- Viability of Using Facebook to Increase Response Rates in an ABS Survey; 2012; Ruggiere, P., Sams, A., Niermann, A., Romero, E.
- Can Social Media Research replace traditional research methods?; 2012; Faber, T., Einhorn, M., Hofmann, O., Loeffler, M.
- Building online communities; 2011; Mlačić, B., Milas, G., Mikloušić, I.
- 2nd WEBDATANET Meeting Amsterdam. Global Data Collecting; 2011; van Beveren, I.
- Panel Recruitment via Facebook; 2011; Toepoel, V.
- New data sources for statistics: Experiences at Statistics Netherlands; 2011; Daas, P., ten Bosch, O., de Blois, C., Hoekstra, R., Roos, M.
- The Battle For Business Data: New Technologies Critical To Researchers' Arsenal; 2011; Anderson, J.
- Optimum Blending of Panels and Social Network Respondents; 2011; Gittelman, S. H., Portner, A.
- Seeking the right blend: Part II: What happens when you mix panel respondents and social network respondents...; 2011; Gittelman, S. H., Portner, A.
- Seeking the right blend: Part I: What happens when you mix panel respondents and social network respondents...; 2011; Gittelman, S. H., Portner, A.
- Web Survey Process within the Concept of eSocial Sciences; 2011; Vehovar, V.
- LinkedIn and Facebook in Belgium: The Influences and Biases of Social Network Sites in Recruitment and...; 2011; Caers, R., Castelyns, V.
- Researching Personal Information on the Public Web - Methods and Ethics; 2011; Wilkinson, D., Thelwall, M.
- A course is a course is a course: Factor invariance in student evaluation of online, blended and face...; 2011; Dziuban, C. D., Moskal, P.
- Twitter mood predicts the stock market.; 2011; Bollen, J., Mao, H., Zeng, X.-J.
- Using Facebook to Locate Sample Members; 2011; Rhodes, B. B., Marks, E. L.
- The power of qualitative research in the era of social media; 2011; Branthwaite, A., Patterson, S.
- Internet & Learning: A Decade of Transformation in Learning Practices; 2011; Haythornthwaite, C., Andrews, R., Jones, C., de Castell, S., Goodfellow, R., Jewitt, C., Barton, D.
- Social Science Research Methods in Internet Time; 2011; Karpf, D. A.
- Current state of social media use for survey research; 2011; Hill, C. A., Dean, E.
- Examining Response Rates and Patterns in a Multimode Experiment: A Study of Department Chairs/Heads...; 2011; Foster, K. N., Gaughan, M.