Web Survey Bibliography
Survey researchers who regularly conduct online surveys may wish to monitor and ensure the quality of surveys. From a respondent’s perspective the quality of a survey manifests itself as attitudes towards the survey. The attitudes can be assessed with questions concerning the satisfaction, the cognitive burden and other survey related issues. However, these scales do not explain why a specific survey was rated as very good or poor compared to other surveys. Furthermore, the available instruments for attitudes towards surveys are unsuited for regular implementation because of their length. We propose a single-item open-ended question which can both be easily implemented in each survey and which provides more insight into respondents’ perception of a survey than rating scales. To allow computer-assisted content analysis of the answers we developed a dictionary. The dictionary is based on 6 online surveys including different topics and samples (6694 completed questionnaires, 4150 answers to the item). The validity coefficient for the automatic coding regarding the two central aspects of positive and negative evaluations is .951. A comparison between participants and their answer tendencies showed the following results: Women have a higher tendency towards positive evaluations than men. Whereas, higher educated and older respondents show a tendency to more negative answers. The content of the answers fits into the theoretical concept of respondent burden (Bradburn 1978). The dictionary-based approach allows calculation of a satisfaction index for each survey similarly to the use of rating scales. Additionally, the proposed open-ended question captures a greater variety of evaluation dimensions than rating scales. Respondents can evaluate the issues they themselves find most relevant concerning the quality of a given survey. On the one hand survey researchers are able to assess whether a survey receives a poor evaluation because it is “boring” or “too personal”. On the other hand a good evaluation can be caused by “interesting” questions or because it is “important”. The proposed one-item instrument allows survey researchers to track the quality of their surveys with minimal burden for the respondents while gathering differentiated feedback regarding the questionnaire.
Conference homepage (abstract)
Web Survey Bibliography - Kaczmirek, L. (69)
- Cognitive Probes in Web Surveys: On the Effect of Different Text Box Size and Probing Exposure on Response...; 2013; Behr, D., Bandilla, W., Kaczmirek, L., Braun, M.
- GESIS Online Panel Pilot: Results from a Probability-Based Online Access Panel; 2013; Kaczmirek, L., Bandilla, W., Schaurer, I., Struminskaya, B., Weyandt, K.
- Effects of incentive reduction after a series of higher incentive waves in a probability-based online...; 2013; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- Sample composition discrepancies in different stages of a probability-based online panel; 2013; Bosnjak, M., Haas, I., Galesic, M., Kaczmirek, L., Bandilla, W., Couper, M. P.
- Challenges of assessing the quality of a prerecruited probability-based panel of internet users in...; 2012; Struminskaya, B., Kaczmirek, L.
- Item comparability in cross-national surveys: results from asking probing questions in cross-national...; 2012; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- Assessing Cross-National Equivalence of Measures of Xenophobia: Evidence from Probing in Web Surveys; 2012; Behr, D., Braun, M., Kaczmirek, L.
- The Mode of Invitation for Web Surveys; 2012; Bandilla, W., Couper, M. P., Kaczmirek, L.
- GESIS Online Access Panel Pilot Study: Recruitment and Panel Maintenance; 2012; Kaczmirek, L., Bandilla, W., Schaurer, I., Struminskaya, B., Weyandt, K.
- Panel Conditioning: Results from Two Experiments in a Probability-based Online Panel; 2012; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- WEBDATANET: A Network on Web-based Data Collection, Methodological Challenges, Solutions and Implementation...; 2012; Steinmetz, S., Kaczmirek, L., de Pedraza, P., Reips, U. -D., Tijdens, K., Lozar Manfreda, K., et, al...
- The price we have to pay: Incentive experiments in the recruitment process for a probability-based online...; 2012; Schaurer, I., Struminskaya, B., Kaczmirek, L., Bandilla, W.
- Little experience with technology as a cause of nonresponse in online surveys; 2012; Struminskaya, B., Schaurer, I., Kaczmirek, L., Bandilla, W.
- Asking Probing Questions in Web Surveys: Which factors have an Impact on the Quality of Responses? ; 2012; Behr, D., Kaczmirek, L., Braun, M., Bandilla, W.
- Testing the Validity of Gender Ideology Items by Implementing Probing Questions ; 2012; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- Online Research @ GESIS; 2011; Kaczmirek, L., Lenzner, T.
- Seeing Through the Eyes of the Respondent: An Eye-tracking Study on Survey Question Comprehension; 2011; Lenzner, A., Kaczmirek, L., Galesic, M.
- Equivalence of Measures of Xenophobia in Cross National Survey Research: Findings Based on a Web Probing...; 2011; Bandilla, W., Behr, D., Braun, M., Kaczmirek, L., Majer, S.
- Asking sensitive questions in a recruitment interview for an online panel: the income question; 2011; Schaurer, I., Struminskaya, B., Kaczmirek, L., Bandilla, W.
- Cognitive process in answering questions: Are verbal labels in rating scales attended to?; 2011; Menold, N., Kaczmirek, L., Lenzner, T.
- Cognitive interviewing in web surveys: the use of probing questions in cross-national web surveys; 2011; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- Left feels right! The optimal position of answer boxes in Web surveys; 2011; Galesic, M., Kaczmirek, L., Lenzner, T., Merkert, M.
- Quality of a probability-based online panel for the social sciences in Germany: first results.; 2011; Bandilla, W., Kaczmirek, L., Schaurer, I., Struminskaya, B.
- Category Selection Probing in Online Access Panels.; 2011; Behr, D., Kaczmirek, L., Braun, M., Bandilla, W.
- Asking Sensitive Questions: Do They Affect Participation In Follow-Up Surveys?; 2011; Schaurer, I., Struminskaya, B., Kaczmirek, L., Bandilla, W.
- Which Technologies Do Respondents Use in Online Surveys – An International Comparison?; 2011; Kaczmirek, L., Behr, D., Bandilla, W.
- Developing a Research Framework for Usability in Online Surveys: Human-Survey Interaction; 2010; Kaczmirek, L.
- Attention and Usability in Internet Surveys: Effects of Visual Feedback in Grid Questions; 2010; Kaczmirek, L.
- Security and Data Protection: Collection, Storage, Feedback in Internet Research; 2010; Thiele, O., Kaczmirek, L.
- Wie empfinden Teilnehmer die Fragen in Online-Befragungen? Entwicklung eines Diktionärs für die automatische...; 2010; Kaczmirek, L., Baier, C., Züll, C.
- Social and Behavioral Research and the Internet: Advances in Applied Methods and Research Strategies; 2010; Das, M., Ester, P., Kaczmirek, L.
- Cognitive burden of survey questions and response times: A psycholinguistic experiment; 2010; Lenzner, T., Kaczmirek, L., Lenzner, A.
- What are They Asking Me? A Web Survey Experiment on Question Clarity and Measurement Error; 2009; Faas, T., Kaczmirek, L., Lenzner, A.
- Respondent-Oriented Interaction Design Reduces Item Nonresponse in Internet Surveys; 2009; Kaczmirek, L.
- Is this e-mail relevant? An eyetracking experiment on how potential respondents read e-mail invitations...; 2009; Kaczmirek, L., Faaß, T., Galesic, M.
- What are They Asking Me? A Web Survey Experiment on Question Clarity and Measurement Error; 2009; Faas, T., Kaczmirek, L., Lenzner, A.
- Respondent-Oriented Interaction Design Reduces Item Nonresponse in Internet Surveys; 2009; Kaczmirek, L.
- Panel Discussion: Does Mixed Mode Help Us Increase Response Rates?; 2009; Kaczmirek, L.
- Respondents’ Evaluations of Questionnaires: A Single-Item Open-Ended Instrument for Quality Control...; 2009; Baier, C., Kaczmirek, L., Züll, C.
- A literature review on constructing answer formats; 2009; Menold, N., Kaczmirek, L., Hoffmeyer-Zlotnik, J.
- Social Research and the Internet: Advances in Applied Methods and New Research Strategies; 2009; Das, M., Ester, P., Kaczmirek, L.
- Coverage- und Nonresponse-Effekte bei Online-Bevölkerungsumfragen ; 2009; Bandilla, W., Kaczmirek, L., Blohm, M., Neubarth, W.
- Human-Survey Interaction: Usability and Nonresponse in Online Surveys; 2008; Kaczmirek, L.
- Psycholinguistic Determinants of Question Difficulty: A Web Experiment; 2008; Faaß, T., Kaczmirek, L.
- Internet Survey Software Tools; 2008; Kaczmirek, L.
- Increasing item completion rates in matrix questions ; 2008; Kaczmirek, L.
- Prenotification in Web-Based Access Panel Surveys: The Influence of Mobile Text Messaging Versus E-Mail...; 2008; Bosnjak, M., Neubarth, W., Couper, M. P., Bandilla, W., Kaczmirek, L.
- Nicht-reaktive datenerhebung: Teinahmeverhalten bei befragungen mit paradaten evaluieren. [Non reactive...; 2007; Kaczmirek, L., Neubarth, W.
- Response time measurement in the lab and on the Web: A comparison; 2007; Galesic, M., Reips, U. -D., Kaczmirek, L., Czienskowski, U., Liske, N., von Oertzen , T.
- Applications of the Document Object Model (DOM) in Web-Surveys; 2007; Neubarth, W., Kaczmirek, L.
