Web Survey Bibliography
The mobile age has arrived, which has opened an amazing amount of new possibilities. Alongside SMS and MMS surveys, the survey via WAP (wireless application protocol) is one of those new and innovative methods: a web survey is answered on a mobile handset.
In particular in the context of new products, in addition to flawless technical functions, it has become increasingly important to provide user-friendly handling and enable a satisfying experience for the user to ensure the long-term success.
Therefore, in this study the usability and user experience of WAP surveys were investigated. The application was evaluated in respect of common validated usability-relevant guidelines and as well standards from market research were implied. Alongside the experiences and information which were collected when conducting surveys in the field and in research studies for clients, also insights from a focus group and research projects with students were incorporated.
For the users of mobile surveys an easy and quick access to the survey is important. Besides, information about topic, costs, duration, incentives and the awareness of the sender play an essential part in this early phase. Within the survey, simple navigation, consistency and short error messages are relevant points.
Concerning the context of use the potential of mobile surveys is seen in the joy of use and independence in respect of time and location. Finally, pretesting from a stage as early as possible is a crucial aspect to enhance user experience.
Conference homepage (abstract)
Web Survey Bibliography - Usability, HCI (413)
- Image effects on online survey respondents; 2011; Marinica, B.
- Usability testing of market research questionnaires; 2011; Coombe, R., Jarrett, C., Johnson, A.
- Detecting the unconscious: Eye Tracking in pretesting questionnaires; 2011; Tries, S.
- Applying maximum entropy weighting to on line panel data collection; 2011; Bianchi, A., Biffignandi, S., Hartmann, E., Sekhon, J.
- Data Collection: Sample Members Responses, Influences, and Perception of Data Security.; 2011; Jeannis, M., Terry, T. L., Thomas-Banks, D.
- Usability Issues from Testing a Census Web Survey: Results from Testing of the Census Quality Survey...; 2011; Ashenfelter, K. T., Holland, T., Nichols, E. M., Quach, V.
- Mode Differences in a Mixed-Mode ABS Design.; 2011; Bautista, R., Datta, R., Scholfield Hepburn, P., Yan, T.
- Increasing (or Decreasing) Response Rate by Changing the Subject of Email Invitations.; 2011; Henderson, V.
- A Comparative Analysis of Voter Misreport in Two Modes of Interviewing: Telephone and Online.; 2011; Winneg, K.
- Visual Design and Usability of Filter and Follow-up Questions in a Web Survey.; 2011; Ramirez, C. M.
- Display Matters: A Test of Visual Display Options in a Web-Based Survey.; 2011; Romano Bergstrom, J. C., Chen, J. M., Gilbert, T. R., Jans, M.
- Web Survey Live Validations - What Are They Doing?; 2011; Crawford, S. D.; McClain, C.
- Measuring User Satisfaction in the Lab: Questionnaire Mode, Physical Location, and Social Presence Concerns...; 2011; Jans, M., Romano, J. C., Ashenfelter, K. T., Krosnick, J. A.
- Effects of Differential Incentives on Response Rates in Four Countries for a Web-based Follow Up Survey...; 2011; McSpurren, K.
- The Social Aspect of the Digital Divide; 2011; Johnson, E. P.
- Which Web Survey Respondents Are Most Likely to Click for Clarification?; 2011; Coiner, T., Schober, M. F., Conrad, F. G.
- Does social desirability compromise self-reports of physical activity in web-based research?; 2011; Crutzen, R., Goeritz, A.
- Using the Internet for speech research: an evaluative study examining affect in speech; 2011; Knoll, M. A., Uther, M., Costall, A.
- Formative Research on MySpace: Online Methods to Engage Hard-to-Reach Populations ; 2011; Levine, D., Madsen, A., Wright, E., Barar, R. E., Santelli, J., Bull, S.
- Placement and Design of Navigation Buttons in Web Surveys; 2011; Couper, M. P., Baker, R. P., Mechling, J.
- An experiment to test the feasibility and quality of a web-based questionnaire of teachers; 2011; Tepper, J. R.
- Features of the Z-scoring method in graphical two-dimensional web surveys: the case of ZEF; 2011; Selkälä, A., Ronkainen, S., Alasaarela, E.
- Development and Pilot Testing of an Internet-Based Survey Instrument to Measure the Alcohol Brand Preferences...; 2011; Siegel, M., DiLoreto, J., Johnson, A., Fortunato, E. K., DeJong, W.
- Developing and Testing a Web-Based Survey to Assess Educational Needs of Multidisciplinary Palliative...; 2011; Schulman-Green, D., Ercolano, E., Lazenby, M., McCorkle, R.
- Development of a web-based survey system for evaluating affective satisfaction ; 2011; Cho, Y., , Han, S. H., Kang, S.Park, J.
- Nonresponse Error, Measurement Error, And Mode Of Data Collection: Tradeoffs in a Multi-mode Survey...; 2011; Sakshaug, J. W., Yan, T., Tourangeau, R.
- Total Survey Error: Design, Implementation, and Evaluation; 2011; Biemer, P. P.
- Does the number of choice sets matter? Results from a web survey applying a discrete choice experiment...; 2011; Bech, M., Kjaer, T., Lauridsen, J.
- Handle with Care: The Impact of Using Java Applets in Web-Based Studies on Dropout and Sample Composition...; 2011; Stieger, S., Goeritz, A., Voracek, M.
- An overview of Internet-based surveys in hospitality and tourism journals; 2011; Hung, K., Law, R.
- IVR and web administration in structured interviews utilizing rating scales: exploring the role of motivation...; 2011; Yang, Y., Callegaro, M., Bhola, D. S., Dillman, D. A.
- What it takes to be a top 100 website; 2010
- Accounting for the effects of data collection modes in population surveys; 2010; Huang, Y. C., Thompson, M. E., Boudreau, C., Fong, G. T.
- Organizational Survey of Workplace Climate: Differences in Representation Across Response Modes; 2010; Mohr, D., Osatuke, K., Moore, S., Yanovsky, B., Brassell, T., Nagy, M.
- Use of Eye Tracking for Studying Survey Response Processes; 2010; Galesic, M., Yan, T.
- Globalpark Annual Market Research Software Survey 2009; 2010; Macer, T.; Wilson, Sheila
- Offering a Web Option in a Mail Survey of Young Adults: Impact on Survey Quality; 2010; Turner, S., Viera Jr., L., Marsh, S. M.
- Using Web-Hosted Surveys to Obtain Responses from Extension Clients: A Cautionary Tale.; 2010; Israel, G. D.
- Beyond the Usability Lab: Conducting Large-scale Online User Experience Studies; 2010; Albert, W., Tullis, T., Tedesco, D.
- Update on the ARF’s Quality Enhancement Process (QeP); 2010; Pettit, R.
- Quality Matters – Now And Especially Tomorrow; 2010; Dedeker, K.
- Elastic-R, a Google docs-like portal for data analysis in the Cloud ; 2010; Chine, K.
- Perspectives on Web Survey Development: Views from Programmers, Content Specialists, and Survey Methodologists...; 2010; Downey, K.
- Digital, Social Moms: Using Social Media to Increase Respondent Engagement and Decrease Recruiting Costs...; 2010; Stemberg, C., Rimmer, L., Weinstein, D.
- Archiving and Re-using Qualitative and Qualitative Longitudinal Data in Slovenia; 2010; Stebe, J., Hudales, J., Kragelj, B.
- Establishing a Qualitative Data Archive in Austria; 2010; Smioski, A.
- Methodological and Ethical Dilemmas of Archiving Qualitative Data; 2010; Kuula, A.
- Qualitative and Qualitative Longitudinal Resources in Europe; 2010; Bishop, L., Neale, B.
- The Rise of Survey Programming Automation as an Alternative to Outsourcing; 2010; Ahmed, A. S., Guyer, L.
- How is Emerging Technology/Web 2.0 Changing Gathering Consumer Feedback and the Delivery of Data? ; 2010; Price, K., Patel, N.