This study used a cross-sectional survey design with a concurrent process evaluation to examine the feasibility of using Web surveys in a population of acute care neonatal and pediatric nurses. The purpose of conducting a process evaluation was to understand if using strategies such as maximizing face-to-face communication with participants, sending reminder notices, and providing continuous support would encourage nurses to use a Web-based survey. In addition, we sought feedback about where nurses completed the survey, the number of sittings and length of time it took, and why participants that selected the print mode chose not to use the Web.