Web Survey Bibliography
The world of survey research is rapidly changing, moving from face-to-face (CAPI) and telephone interviews (CATI) to Internet interviewing. Several methods are used to attempt to survey the general public by Internet, including the use of volunteer and RDD samples. However, these methods may not ful l the demands on coverage, sampling and response posed by scienti c researchers. People in volunteer samples are often a rather selective part of the general public. In addition, because of a vast increase of mobile-only households and of declining response rates, RDD samples do not cover the population anymore.
A newly established Internet panel in the Netherlands uses a dierent design. A true probability sample of households drawn from a population register by Statistics Netherlands is contacted with a telephone or in-person interview, asking respondents to join the panel. The panel provides a computer and internet connection to those households that cannot otherwise participate (about 85% of the households have Internet access).
In the presentation an overview of this new panel concept is given. An experiment was carried out to determine the optimal recruitment strategy for the panel. The factors to be optimised were: contact mode, incentive amount, timing of the incentive, content of the information letter, and timing of the panel participation request. The experimental design took into account the naturally varying factor of whether or not the households involved had a known xed landline. The highest response rate was found with an incentive of 10 euro. The incentives of 20 euro and 50 euro did not substantially increase response rates beyond those seen at the 10 euro level. All incentives were found to have much stronger eects on response rates when they were enclosed in the announcement letter than when they were paid later. Another important factor was the contact mode that was used. Contact was made either by CATI or CAPI. While the contact rate was somewhat higher with CATI, the CAPI interviewers were more successful in obtaining panel participation. The contact rate was substantially lower in the subpopulation of households without a known xed landline, even when controlling for the eect of contact mode. The response rates were not aected by the content of the information letter. Response rates were also independent of whether the nature of the panel study was explained before or after the recruitment-interview was completed.
The panel design is evaluated by comparing the composition of the recruited panel to population statistics, to traditional face-to-face scienti c studies and to commercial access panels.
Web Survey Bibliography - European survey research associaton conference 2009, ESRA, Warsaw (36)
- An experimental mixed mode design on a general population survey ; 2009; Eva, G.
- Presentation of a Single Item versus a Grid: Effects on the Vitality and Mental Health Scales of the...; 2009; Callegaro, M., Shand-Lubbers, J., Dennis, J. M.
- Survey Research in Virtual Worlds: Second Life R as a Research Platform; 2009; Hill, C., Dean, E.
- Elderly in an Internet panel, the quality of the data; 2009; Vis, C.
- Computer-Assisted Audio Recording (CARI): Repurposing a Tool for Evaluating Comparative Instrument Design...; 2009; Edwards, B., Hicks, W., Tourangeau, K., Harris-Kojetin, L., Moss, A.
- Do online translated questionnaires result in higher response rates for patient surveys?; 2009; Boyd, J., Davis, A.
- A comparison of two mixed mode designs: cati-capi and web-cati-capi; 2009; Beukenhorst, D., Wetzels, W.
- Comparison between Liss panel (web) and ESS data (face to face); 2009; Revilla, M., Saris, W. E.
- Is a cell phone really a personal device? Results from the first wave of a mobile phone panel on sharing...; 2009; Fuchs, M., Busse, B.
- Mobile Phone Surveys in Germany – Response rates and response behaviour; 2009; Hader, S., Schneiderat, G.
- Ethical Considerations in the Use of Paradata in Web Surveys; 2009; Couper, M. P., Singer, E.
- Interviewer voice characteristics and productivity in telephone surveys; 2009; Best, H., Bauer, G., Steinkopf, L.
- Standardized recall aids for online life course surveys; 2009; Glasner, T.
- The impact of forgiving wording and question context on social desirability bias in sensitive surveys...; 2009; Naher, A.- F., Krumpal, I.
- Interactive feedback can improve accuracy of responses in web surveys; 2009; Conrad, F. G., Couper, M. P., Tourangeau, R., Galesic, M.
- Increasing Confidence in Survey Estimates with Visual Analogue Scales; 2009; Funke, F., Reips, U. -D., Thomas, R. K.
- Effectiveness of incentives in mixed-mode systems: An evaluation of errors & costs; 2009; Lozar Manfreda, K., Berzelak, N., Vehovar, V.
- The influence of the field time on data quality in list-based Web surveys; 2009; Goeritz, A., Stieger, S.
- Twisting Rating Scales: Horizontal versus Vertical Visual Analogue Scales versus Categorical Scales...; 2009; Funke, F., Reips, U. -D.
- Online Analysis and Programmed Disclosure Risk Protection: New Access to Restricted-use Microdata; 2009; McFarland O’Rourke, J., Rush, S. H., Maxwell, C.
- Using the Available On-line Secondary Data in Education and Research Practice; 2009; Perek-Bialas, J.
- Nice portal! But where is the data . . . ? - Experiences of a data archive with offering online access...; 2009; Mauer, R.
- Making Use of Online Survey Documentation & Analysis; 2009; Terwey, M.
- Access to Survey Data on the Internet; 2009; Kolsrud, K.
- Individual Follow-up of the Target Population: the Plural Strategies of a Web Survey; 2009; Markou, E., de Cledat, B., Razafindratsima, N., Laurent, R., Issenhuth, P.
- The influence of selective nonresponse in the analysis of levels of annoyance and sleep disturbance...; 2009; Breugelmans, O.
- Motivating different groups: questionnaire topic and participation rates; 2009; Marchand, M.
- How to cover the general public by Internet interviewing; 2009; Das, M.
- The Internet sample; 2009; Getka-Wilczynska, E.
- Comparing different weighting procedures for volunteer online panels - Lessons to be learned from German...; 2009; Steinmetz, S., Tijdens, K., de Pedraza, P.
- Selection bias in Internet panels: challenge or dead blow?; 2009; Lensvelt-Mulders, G. J.
- Presentation of WEBSURVNET; 2009; de Pedraza, P., Steinmetz, S., Tijdens, K.
- Telephone Survey and political behaviour estimates in 22 European countries: Evaluating the need for...; 2009; Hufken, V.
- Self-Selected Samples in Customer Satisfaction Surveys; 2009; Nicolini, G., Dalla Valle, L.
- What to do if Probability Sampling is Impossible in a Web Survey?; 2009; Markou, E., Razafindratsima, N., de Cledat, B., Issenhuth, P., Laurent, R.
- New Challenges in Sampling: Introduction; 2009; Laaksonen, S.