Web Survey Bibliography
ELVIRE is a survey in two parts, each with its own self-administered web questionnaire. Conducted by the French National Demographic Institute, it aimed to investigate the languages used by the researchers working in the French public research Institutes and Universities. The rst part of the survey (called Unit) was sent to about 4000 heads of all the public research units. The questionnaire was available on-line for four months (December 2007 to March 2008). The second part (called Individual) was an open survey (without previous sampling) addressed to all researchers and PhD students working in these units. The questionnaire was available between November and December 2008.
The purpose of this paper is to describe the strategies implemented in order to reduce non-response to the Unit part and to measure the impact of non-response bias. As a self-administered web survey, a high non- response rate was expected, all the more because of the duration of the questionnaire (more than 1 hour on average) and the respondents' limited availability (overworked unit heads). However, 54% of the heads lled out the questionnaire. Among other strategies described by the paper, a special eort was made to contact the heads individually several times, alternating a variety of means. After sending one letter and if no answer or no completed questionnaire two emails to each of them, a follow-up phone call was made one month later. The interviewers had to contact the potential respondents and persuade them to ll out the questionnaire or else obtain a reason for their refusal. All information was coded in a data le. This telephone contact not only increased the response rate by 24 percent points (from 30 to 54%) but also oered a source of information on respondents reactions and the reasons for their refusal. To better understand these reactions, two other sources, more qualitative in nature, will be mobilized. First, the e-mails exchanged between the survey team and the respondents. Second, the eld of the questionnaire especially dedicated to respondents comments on the quality of the questionnaire.
Furthermore, the comparison with the Individual part (almost 9000 responses) may give additional clues about the impact of some factors, such as the questionnaire design (more functional and attractive in the second part); its length (20 min instead of 1 hour); or the respondents' status.
Conference homepage (abstract)
Web Survey Bibliography - Other (453)
- The Presentation of a Web Survey, Nonresponse and Measurement Error among Members of Web Panel; 2009; Tourangeau, R., Groves, R. M., Kennedy, C., Yan, T.
- Do we hear different voices?: Investigating the differences between internet and non-internet users...; 2009; Zhang, C., Callegaro, M., Thomas, M., DiSogra, C.
- The Effect of Email Invitation Customization on Survey Completion Rates in an Internet Panel: A Meta...; 2009; Callegaro, M., Kruse, Y., Thomas, M., Nukulkij, P.
- Panel Conditioning and Attrition in the AP-Yahoo! News Election Panel Study; 2009; Kruse, Y., Callegaro, M., Dennis, J. M., DiSogra, C., Subias, S., Lawrence, M., Tompson, T.
- Recruiting Probability-Based Web Panel Members Using an Address-Based Sample Frame: Results from a Pilot...; 2009; DiSogra, C., Callegaro, M., Hendarwan, E.
- Web Panel Studies of the 2008 Election; 2009; Dennis, J. M., Tompson, T.
- Comparison Study of Early Adopter Attitudes and Online Behavior in Probability and Non-Probability Web...; 2009; Dennis, J. M., Osborn, L., Semans, K.
- Summary of KnowledgePanel® Design; 2009; Dennis, J. M.
- Presentation of a Single Item versus a Grid: Effects on the Vitality and Mental Health Scales of the...; 2009; Callegaro, M., Shand-Lubbers, J., Dennis, J. M.
- Survey Research in Virtual Worlds: Second Life R as a Research Platform; 2009; Hill, C., Dean, E.
- Elderly in an Internet panel, the quality of the data; 2009; Vis, C.
- Computer-Assisted Audio Recording (CARI): Repurposing a Tool for Evaluating Comparative Instrument Design...; 2009; Edwards, B., Hicks, W., Tourangeau, K., Harris-Kojetin, L., Moss, A.
- Do online translated questionnaires result in higher response rates for patient surveys?; 2009; Boyd, J., Davis, A.
- A comparison of two mixed mode designs: cati-capi and web-cati-capi; 2009; Beukenhorst, D., Wetzels, W.
- Comparison between Liss panel (web) and ESS data (face to face); 2009; Revilla, M., Saris, W. E.
- Mobile Phone Surveys in Germany – Response rates and response behaviour; 2009; Hader, S., Schneiderat, G.
- Interviewer voice characteristics and productivity in telephone surveys; 2009; Best, H., Bauer, G., Steinkopf, L.
- Standardized recall aids for online life course surveys; 2009; Glasner, T.
- The impact of forgiving wording and question context on social desirability bias in sensitive surveys...; 2009; Naher, A.- F., Krumpal, I.
- Interactive feedback can improve accuracy of responses in web surveys; 2009; Conrad, F. G., Couper, M. P., Tourangeau, R., Galesic, M.
- Effectiveness of incentives in mixed-mode systems: An evaluation of errors & costs; 2009; Lozar Manfreda, K., Berzelak, N., Vehovar, V.
- The influence of the field time on data quality in list-based Web surveys; 2009; Goeritz, A., Stieger, S.
- Twisting Rating Scales: Horizontal versus Vertical Visual Analogue Scales versus Categorical Scales...; 2009; Funke, F., Reips, U. -D.
- Individual Follow-up of the Target Population: the Plural Strategies of a Web Survey; 2009; Markou, E., de Cledat, B., Razafindratsima, N., Laurent, R., Issenhuth, P.
- How to cover the general public by Internet interviewing; 2009; Das, M.
- Telephone Survey and political behaviour estimates in 22 European countries: Evaluating the need for...; 2009; Hufken, V.
- What to do if Probability Sampling is Impossible in a Web Survey?; 2009; Markou, E., Razafindratsima, N., de Cledat, B., Issenhuth, P., Laurent, R.
- Paradata and Blaise: A Review of Recent Applications and Research; 2009; O’Reilly, J.
- If You Provide It, Will They Read It? Response Time Effects in a Choice Experiment; 2009; Vista, A. B., Rosenberger, R. S., Collins, A. R.
- Pictures in Web Surveys; 2009; Toepoel, V., Couper, M. P.
- National readership surveys: Moving from probability face-to-face surveys to Internet panels; 2009; Vehovar, V., Slavec, A., Petric, I., Sargac, M.
- An experiment on the effects of non-response reweighting on estimators' precision in a web survey; 2009; Fabrizi, E., Biffignandi, S., Toninelli, D.
- Dynamic feedback in open-ended questions: Experiments on the visual design language of Web surveys; 2009; Fuchs, M.
- Effects of monetary incentives on participation in a two-wave online survey; 2009; Bandilla, W., Haas, I.
- Response Order and Response Distributions: The Format of the Response Options in a Web Survey; 2009; Tourangeau, R., Conrad, F. G., Couper, M. P., Balter, O.
- Anticipated estimation from a panel Web survey: the case of the presence of tourists in the Province...; 2009; Scaffai, G., Pratesi, M.
- Is this e-mail relevant? An eyetracking experiment on how potential respondents read e-mail invitations...; 2009; Kaczmirek, L., Faa▀, T., Galesic, M.
- Comparing the results of Web surveys on volunteer versus probabilistically selected panels of participants...; 2009; Galesic, M.
- Yes, VASs can! Increasing the accuracy of survey measurements with computerized visual analogue scales...; 2009; Funke, F., Reips, U. -D.
- Using Mail Contact to Sample and Encourage Submission of Questionnaire Answers Over the Internet; 2009; Dillman, D. A., Messer, B. L., Millar, M. M.
- Improving the Design of Complex Matrix Questions; 2009; Couper, M. P., Tourangeau, R., Conrad, F. G.
- Interactive aspects of web surveys; 2009; Conrad, F. G.
- Donations to charity as incentives in online panels; 2009; Goeritz, A.; Hox, J.
- Pros and Cons of Internet Surveys Compared to Traditional Survey Methods; 2009; Benjamin, G. D.
- Visual Design Effects on Respondents’ Behavior in Web-Surveys; 2009; Grein÷cker, A.
- Separating Selection Bias and Non-coverage in Internet Panels using Propensity Matching; 2009; Lensvelt-Mulders, G. J., Lugtig, P. J., Hubregtse, M.
- Applying theory to structure respondents' stated motivations for participating in web surveys; 2009; Han, V., Albaum, G., Wiley, J. B., Thirkell, P.
- Choosing Between Internet and Mail Survey Modes for Choice Experiment Surveys Considering Non-Market...; 2009; Bøye Olsen, S.
- Social Attitude Differences between Internet Users and Non-users; 2009; Robinson, J. P., Martin, S. P.
- Online Election Surveys: Keeping the Voters Honest? ; 2009; Gibson, R., McAllister, I.