Web Survey Bibliography
The increase in mobile phone penetration is stimulating a trend towards the use of mobile phones to supplement or even replace traditional telephone surveys. Despite this trend, few studies have systematically compared differences between the two modes. This paper describes a study in which both mobile and fixed phones were used to collect data on a national survey on internet and cultural practices. Findings revealed significant differences between mobile phone respondents and fixed phone respondents in terms of demographic characteristics and responses to some of the substantive items of the survey. In terms of data quality the mobile phone survey proved to be different from the fixed phone survey in two indicators: completion times and percentage of respondents with item omissions. The mobile phone survey was more difficult to implement than the fixed phone survey since much more screening was required to identify working phone numbers; in addition it yielded a lower response rate than the fixed phone survey.
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Web survey bibliography - Vicente, P. (11)
- Do Initial Respondents Differ From Callback Respondents? Lessons From a Mobile CATI Survey; 2016; Vicente, P.; Marques, C.
- When Should I Call You? An Analysis of Differences in Demographics and Responses According to Respondents...; 2016; Vicente, P.; Lopes, I.
- The best times to call in a mobile phone survey; 2015; Vicente, P.
- The use of paradata to investigate non-response ; 2013; Vicente, P.
- Coverage error in internet surveys Can fixed phones fix it?; 2012; Vicente, P., Reis, E.
- The “frequency divide”: implications for internet-based surveys; 2012; Vicente, P., Reis, E.
- The “Frequency Divide” on Web Surveys: Opinions, Behaviours and Demographics Differences...; 2011; Reis, E., Vicente, P.
- E-Census 2011 Portugal: implementation and results of the Pilot Survey; 2011; Vicente, P., Rosa, A., Reis, E.
- Using Questionnaire Design to Fight Nonresponse Bias in Web Surveys; 2010; Vicente, P., Reis, E.
- Using mobile phones for survey research A comparison with fixed phones ; 2009; Vicente, P., Reis, E., Santos, R.
- The Mobile-only Population in Portugal and Its Impact in a Dual Frame Telephone Survey; 2009; Vicente, P., Reis, E.