Web Survey Bibliography
It is recognised that respondent engagement is an important factor in maximising the quality of data completion in surveys. This is especially so where the Internet is used as the mode of data collection. Interviewer presence on face-to-face surveys helps to focus the respondent’s attention, which is particularly important in print measurement research where the requirement may be to present a lengthy list of titles. Therefore a means of replicating this high level of attentiveness in an unsupervised online environment is needed. Some questions arising on how one should present publications to respondents include:
- How can we encourage active participation? The technical capabilities of the Internet, e.g. drag and drop, could be exploited to help maintain respondent interest, however, this may alienate less Internet-savvy respondents.
- How can we ensure that it is speedy to complete? Minimising the number of clicks to answer questions could facilitate a timely completion. On the other hand, this could mean less time thinking about past reading occasions and deflate readership estimates.
- How simple can we make the design? Easy to complete surveys will appeal to all types of people. However, this may mean a bland design and switch off respondents.
In this paper, we share the results of an experiment devised and conducted by Ipsos MediaCT designed to try and provide insight to these questions. The objective of this test was to enhance our understanding of what works better and what does not work so well, relative to the alternative versions tested, for presenting a print media list in online self-completion surveys. The results provide a contribution to online questionnaire design considerations in print audience surveys.
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Web survey bibliography - Worldwide Readership Research Symposia (11)
- Measuring Internet And Press Audience In The Media Convergence Era. In Search Of A New Paradigm In Researching...; 2009; Pawlak, J., Póltorak, M.
- The Decline And Fall Of The Response Rate: The Fightback ; 2009; Green, A., Staplehurst, S., Windle, R.
- Internet Measurement of Ad-noting: Sampling and Statistical Issues; 2009; Frankel, M. R., Baim, J., Galin, M., Agresti, J., Augemberg, K.
- Audipresse Premium: Using The Internet To Help Measure Press Readership ; 2009; Saint-Joanis, G., Néraudau, J.
- Questionnaire Intelligence: New Rules Of Engagement For Online Survey Design ; 2009; McMahon, L., Stamp, R.
- Presenting Publications in Online Print Audience Questionnaires; 2009; Carroll, J., Collins, S., Farrer, N.
- Methodological Tests On Online Research: Incidence Of Formal Aspects/Questionnaire Layout On The Results...; 2009; Schmutz, B., Lê Van Truoc, O.
- Online Interviewing through Access Panel: Quantity and Quality Assurance; 2009; Petric, I., Appel, M., de Leeuw, E. D.
- ONLINE DATA COLLECTION – SOLUTION OR BAND-AID?; 2007; Crassweller, A., Williams, D., Thompson, I.
- MAGAZINE EFFECTIVENESS NOW DIRECTLY OBSERVABLE; 2007; Green, M.
- THE READERSHIP CURRENCY: DUTCH DESIGN How a new methodology for AIR measurement opens up new perspectives...; 2007; Petric, I., Appel, M.