Web Survey Bibliography
a) Relevance & Research Question:
Swiss based market and social research institute LINK and the University of Applied Sciences Northwestern Switzerland collaborated on a two year project to develop methods to measure and reduce the bias of surveys, accomplished with the LINK web-panel, the largest Swiss panel with random selection.
b) Methods & Data:
The bias shall be reduced by applying a weighting scheme based on propensity scores. The success depends mainly on the choice of covariates.
To determine which variables serve best to model the response propensity we have conducted an experimental survey. In a CATI survey, people were asked questions concerning psychological characteristics (Big Five Scale), about their set of values (Schwartz Scale), about the perceived costs and benefits from surveys and their internet behavior. Simultaneously, the CATI served as a recruitment interview for the web-panel.
After checking which of the willing CATI respondentsactually did react to their first online survey invitation, we developed a model to predict the response behavior. This model allowed us to boil down the set of possible explaining variables, to a few. These variables are the basis for calculating the propensity scores.
To allow a thorough study of the resulting estimators and their variances we conduct Monte-Carlo-simulations. Observed missing value mechanisms have been implemented and modified to compare estimations with propensity-score weighted data with the universe.
The experimental survey has been conducted so far and could be analyzed. The response behavior has been modeled and some crucial variables have been identified. We can show the explanatory power of the proposed scales. The next step is to start the simulations. First results are expected by the end of the year.
d) Added Value:
Our project is a comprehensive study about applying propensity scores as a method to reduce bias in a well established web panel. We are able to implement easy to use methods in every day web-panel research.
Conference Homepage (abstract)
Web Survey Bibliography - Marketing/business (736)
- Where does the Fair Trade price premium go? Confronting consumers' request with reality; 2013; Langen, N., Adenaeuer, L.
- Customer satisfaction in Web 2.0 and information technology development; 2013; Sharma, G., Baoku, L.
- Research staff and public engagement: a UK study; 2013; Davies, S.
- Response Burden in Official Business Surveys: Measurement and Reduction Practices of National Statistical...; 2013; Giesen, D., Bavdaz, M., Loefgren, T., Raymond-Blaess, V.
- How Mobile Stacks Up to Traditional Online: A Comparison of Studies; 2013; Knowles, R.
- Book Review: Brand Together: How Co-creation Generates Innovation and Re-energizes Brands, by Nicholas...; 2013; Wilson, A.
- Digging deeper: using implicit tests to define consumers' semantic network; 2013; Riviere, P., Cuny, C., Allain, G., Vereijken, C.
- Conceptualising and evaluating experiences with brands on Facebook; 2013; Smith, S.
- Methodological Issues in the Design of Online Surveys for Measuring Unethical Work Behavior: Recommendations...; 2013; Wouters, K., Maesschalck, J., Peeters, C. F. W., Roosen, M.
- The Challenges and Benefits of Distance Mentoring; 2013; Lach, H. W. et al
- How incentives affect web-based survey response rates of athletic program donors; 2013; Alvarado, G., Callison, C.
- Permission email messages significantly increase gambler retention; 2013; Jolley, W., Lee, A., Mizerski, R., Sadeque, S.
- How virtual corporate social responsibility dialogs generate value: A framework and propositions; 2013; Korschun, D., Du, S.
- Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and...; 2013; Toufaily, E., Ricard, L., Perrien, J.
- Discovering interest groups for marketing in virtual communities: An integrated approach; 2013; Wang, K. -Y., Wu, H. -J., Ting, I -H.
- The Gamification of Marketing Researc; 2013; Donato, P., Link, M. W.
- Measuring Up: Impact of mobile and segmentation on respondent behaviour; 2013; Luck, K.
- Service with an e-smile: Employee authenticity and customer use of web-based support services; 2013; Turel, O., Connelly, C. E., Fisk, G. M.
- Responsive design for mixed-mode panel data; 2013; Bianchi, A., Biffignandi, S.
- Comparative analysis of data from web and face-to-face surveys. A case study on e-commerce in young...; 2013; Cappello, C., Pellegrino, D.
- Insights into Action Profiling shopping occasions for retailers through mobile and online research; 2013; Churkina, O., Morris, T.
- Mobilizing your Branded Panel: Panel data quality during the smartphone transition; 2013; Kugel, C., Brien, D., Blechman, J.
- The Attention Span of a Goldfish: Impacts of Survey Mobilization on Respondents ; 2013; Luck, K.
- Möglichkeiten zur impliziten Messung von Emotionen am Beispiel webcambasierter Gesichtsausdruckserkennung...; 2013; Wachenfeld, A., Moentmann, A., Bernet, F.
- Matching Data Collection Method to Purpose: In the Moment Data Collection with Mobile Devices for Occasioned...; 2013; Shea, C., Roberts, M., Johnson, E. P., Hadlock, W.
- The 2012 Confirmit Annual Market Research Software Survey; 2013; Macer, T., Wilson, S.
- Using Mixed-Mode Contacts in Client Surveys: Getting More Bang for Your Buck; 2013; Israel, G. D.
- ESSnet Data: Collection for Social Surveys using Multiple Modes; 2013; Sattelberger, S., Blanke, K.
- The Influence of Answer Box Format, Personal Topic Interest, and Respondent Characteristics on Response...; 2013; Keusch, F.
- Effects of Displaying Videos on Measurement in a Web Survey; 2013; Mendelson, J., Gibson, J. L., Romano Bergstrom, J. C.
- Can Google Consumer Surveys Help Pre-Test Alternative Versions of a Survey Question?: A Comparison of...; 2013; Stern, M. J., Welch, W. W.
- Tablets and Smartphones and Netbooks, Oh My! Effects of Device Type on Respondent Behavior; 2013; Ross, H., Mendelson, J., Lackey, M.
- Lotteries and study results in market research online panels; 2013; Goeritz, A., Luthe, S. C.
- Survey quality prediction system 2.0; 2013
- A nationwide web-based freight data collection; 2013; Samimi, A., Mohammadian, A., Kawamura, K.
- Measuring Wages Worldwide: Exploring the Potentials and Constraints of Volunteer Web Surveys; 2013; Steinmetz, S., Raess, D., Tijdens, K., de Pedraza, P.
- Managing mobile research: How it's different and why it matters; 2013; Kachhi-Jiwani, D., Tucker, J., Wilding-Brown, L.
- An approach to selecting online respondents; 2013; Terhanian, G.
- By the Numbers: Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Measuring wages via a volunteer web survey – a cross-national analysis of item nonresponse; 2013; Steinmetz, S., Annmaria, B.
- Measuring working conditions in a volunteer web survey; 2013; de Pedraza, P., Villacampa, A.
- Prison break: Releasing offline experiments from methodological constraints by transforming them into...; 2013; Förstel, H., Manthei, K., Mohnen, A., Berger, G.
- Research Design as an Influencing Factor for Reliability in Online Market Research; 2013; Wengrzik, J., Theuner, G.
- 'Ready to complete the survey on Facebook': Web 2.0 as a research tool in business studies; 2013; Gregori, A., Baltar, F.
- Questionnaire Design: How to Plan, Structure and Write Survey Material for Effective Market Research...; 2013; Brace, I.
- Interactive and Gaming Techniques to Improve Surveys; 2012; Dean, E., Sage, A., Lai, J. W., Link, M. W., Richards, A., Vanno, L., Henning, J.
- Comparing Face-to-Face and Online Approach: Household Recruitment of Consumer Panel in China; 2012; Jin, T., Lin, Y.-C., Duan, S., Lai, J. W.
- Worldwide online research spending; 2012
- What we can learn from unintentional mobile respondents; 2012; Peterson, G.
- Unintentional mobile respondents; 2012; Peterson, G.