Web Survey Bibliography
Panel quality remains the Number 1 concern of market researchers worldwide. With response rates constantly declining, respondent interaction is now front and center of today’s industry debate. Not only are best practices a must in survey design, frequency of contact and incentive programs, but effective solutions are also needed to boost respondent engagement.
GMI (Global Market Insite, Inc.) have been working with Engage Research over the last 18 months conducting an extensive program of research, exploring various techniques for improving the level of engagement of respondents participating in online surveys and measuring the impact these techniques can have on the quality of research data.
These experiments have included investigations into the impact of wording and language comma, the use of interactive animation techniques and visuals to engage respondents comma, looking at the value of using more interactive questioning approaches comma, the application of projective role playing methodologies comma, and the basic application of social psychology techniques in the construction of surveys.
This paper will present the results of this program of research and show the significant impact that making surveys more engaging can have at improving the quality of response from online respondent. It will also reveal some of the new techniques and methodologies that have emerged from these experiments including new more qualitative research approaches, and feature examples of how some of these techniques are now being put into practice with real clients, including Sony Music and Kimberly Clarke.
• Understanding the impact that the lack of emotional engagement from respondents can have on the quality of data from online surveys and survey completion rates
• Practical solutions for improving the level of respondent engagement in online surveys
• Research evidence showing the benefit these improvements have in terms of data quality and improved completion rates
• Examples of how the discoveries can be put in to practice and some new online techniques that have emerged out of this research
Conference Homepage (abstract)
Web Survey Bibliography - Germany (417)
- WebSM Study: Survey software features overview ; 2012; Vehovar, V.; Cehovin, G.; Kavcic, L.; Lenar, J.
- Challenges of assessing the quality of a prerecruited probability-based panel of internet users in...; 2012; Struminskaya, B., Kaczmirek, L.
- Item comparability in cross-national surveys: results from asking probing questions in cross-national...; 2012; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- Assessing Cross-National Equivalence of Measures of Xenophobia: Evidence from Probing in Web Surveys; 2012; Behr, D., Braun, M., Kaczmirek, L.
- Mobile Befragungen: Was Big Data mit kleinen Geräten zu tun hat; 2012
- Item non-response in open-ended questions: Who does not answer on the meaning of left and right?; 2012; Scholz, E., Zuell, C.
- Innovation der Online-Datenerhebung für wissenschaftliche Forschungen. Das niederländische MESS-Projekt...; 2012; Das, M.
- Comparing Ranking Techniques in Web Surveys; 2012; Blasius, J.
- Design of CAWI Instruments for Social Surveys ; 2012; Blanke, K.
- Enhancing Web Surveys With New HTML5 Input Types; 2012; Funke, F.
- GESIS Online Access Panel Pilot Study: Recruitment and Panel Maintenance; 2012; Kaczmirek, L., Bandilla, W., Schaurer, I., Struminskaya, B., Weyandt, K.
- The German Internet Panel: First Results from the Recruitment Phases; 2012; Blom, A. G.
- Assessing the Magnitude of Non-Consent Biases in Linked Survey and Administrative Data; 2012; Sakshaug, J. W., Kreuter, F.
- Improving RDD Cell Phone Samples. Evaluation of Different Pre-call Validation Methods; 2012; Kunz, T., Fuchs, M.
- Marktforschung mit dem iPad-Panel von Axel Springer Media Impact; 2012
- Effects of Personalized Versus Generic Implementation of an Intra-Organizational Online Survey on Psychological...; 2012; Mueller, K., Straatmann, T., Hattrup, K., Jochum, M.
- Positioning of Clarification Features in Web Surveys: Evidence from Eye Tracking Data; 2012; Kunz, T., Fuchs, M.
- Using Adaptive Questionnaire Design in Open-ended Questions: A Fieldexperimental Study on the Size of...; 2012; Fuchs, M., Emde, M.
- Exploring New Pathways to Survey Recruitment; 2012; Bilgram, V., Stadler, D.Jawecki, G.
- Does Mode Matter? Initial Evidence from the German Longitudinal Election Study (GLES); 2012; Blumenstiel, J. E., Rossmann, J.
- Best of both worlds – The INSA study 50plus; 2012; Geissler, H., Blome, C.
- The “MediaLiveTracker” – A New Online-Tool for Real-Time-Response-Measurement; 2012; Kercher, J., Bachl, M., Voegele, C., Vohle, F.
- Surveytainment 2.0: Why investing 10 more minutes more in constructing your questionnaire is worth considering...; 2012; Muehle, A., Tress, F., Schmidt, S., Winkler, T.
- Market research online community (MROC) versus focus group; 2012; Zuber, M.
- Data quality in MAWI and CAWI; 2012; Mavletova, A. M., Blasius, J.
- Can mobile-web surveys substitute classic web-surveys? Results from an exploratory, comparative method...; 2012; Bohn, A., Doering, N., Maxl, E.
- Scrutinizing Dynamics – Rolling panel waves in theory and practice; 2012; Faas, T., Blumenberg, J. N.
- The German Internet Panel: Design of a Probability-Based Online Survey; 2012; Blom, A. G., Gathmann, C., Holthausen, A., Riepe, C.
- The price we have to pay: Incentive experiments in the recruitment process for a probability-based online...; 2012; Schaurer, I., Struminskaya, B., Kaczmirek, L., Bandilla, W.
- Effects of number of response options in web surveys: The role of verbal labels; 2012; Thorsdottir, F., Fuchs, M., Jonsdottir, J.
- Little experience with technology as a cause of nonresponse in online surveys; 2012; Struminskaya, B., Schaurer, I., Kaczmirek, L., Bandilla, W.
- Comparing Item-Non-Response and Open Questions within different Web Survey Types; 2012; Silber, H., Lischewski, J., Leibold, J.
- Continuous large-scale volunteer web-surveys: The experience of Lohnspiegel and WageIndicator; 2012; Oez, F.
- Is Pretesting Established Among Online Survey Tool Users?; 2012
- An Evaluation of Two Non-Reactive Web Questionnaire Pretesting Methods; 2012; Lenzner, T.
- High potential for mobile Web surveys: Findings from a survey representative for German Internet users...; 2012; Funke, F., Wachenfeld, A.
- Better low-tech than sorry: How technophile questionnaires may affect psychological representativeness...; 2012; Funke, F., Reips, U. -D.
- Can Social Media Research replace traditional research methods?; 2012; Faber, T., Einhorn, M., Hofmann, O., Loeffler, M.
- Bad Boy Matrix Question – Whatcha gonna do when they come for you?; 2012; Tress, F.
- Effects of Static versus Dynamic Formatting Instructions for Open-Ended Numerical Questions in Web Surveys...; 2012; Kunz, T., Fuchs, M.
- FamilyVote – Conducting online surveys with children and families; 2012; Geissler, H., Peeters, H.
- New Insights about market research with an iPad-panel; 2012; Manouchehri, A., Rieber, D., Moughrabi, C.
- Asking Probing Questions in Web Surveys: Which factors have an Impact on the Quality of Responses? ; 2012; Behr, D., Kaczmirek, L., Braun, M., Bandilla, W.
- Assessing the Quality of Survey Data ; 2012; Blasius, J.
- Exploring Animated Faces Scales in Web Surveys: Drawbacks and Prospects; 2012; Emde, M., Fuchs, M.
- Reminders in Web-Based Data Collection: Increasing Response at the Price of Retention?; 2012; Goeritz, A., Crutzen, R.
- Mobile, webmail, desktops: Where are we viewing email now?; 2011
- Assessing personality traits through response latencies using item response theory; 2011; Ranger, J., Ortner, T. M.
- Web-based rating scales: HTML 5 and other innovations; 2011; Funke, F.
- German Web-based Registry for Eating Disorders; 2011; Gross, G., Birgegård, A., Zipfel, S.