Web Survey Bibliography
Pictures used to supplement survey questions can systematically influence the answers obtained. Respondents react to the content of the image, giving higher-frequency reports when pictures of high-frequency events are shown and lower-frequency reports when pictures of low-frequency events are shown. The effects of pictures on responses are similar to those of verbal instructions (i.e., they produce an assimilation effect). Our results show that verbal and visual language both have independent effects as well as interact with each other. Verbal instructions have stronger effects than the visual effects produced by pictures, however, and can be used to counteract the visual context effects. We find that respondents pay more attention to verbal instruction when the verbal and visual cues are inconsistent with each other. This article provides evidence for a hierarchy of features that respondents attend to, with verbal language taking precedence over visual cues like pictures. Effective question writing, with verbal instructions making the question clear to respondents, reduces visual context effects. We found little evidence that conditions with pictures were evaluated better than conditions without pictures.
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Web Survey Bibliography - Toepoel, V. (23)
- Effects of Incentives in Surveys; 2012; Toepoel, V.
- Building Your Own Online Panel Via E-Mail and Other Digital Media; 2012; Toepoel, V.
- Recruiting A Probability Sample For An Online Panel: Effects Of Contact Mode, Incentives, And Information...; 2012; Scherpenzeel, A., Toepoel, V.
- Panel Recruitment via Facebook; 2011; Toepoel, V.
- Nonparametric Tests of Panel Conditioning and Attrition Bias in Panel Surveys; 2011; Das, M., Toepoel, V., van Soest, A.
- Discussion: "Conducting Respondent Driven Sampling on the Web: An Experimental Approach to Recruiting...; 2011; Toepoel, V.
- Response Quantity, Response Quality, and Costs of Building an Online Panel via Social Contacts.; 2011; Toepoel, V.
- Can Verbal Instructions Counteract Visual Context Effects in Web Surveys?; 2011; Toepoel, V., Couper, M. P.
- Words, Numbers, and Visual Heuristics in Web Surveys: Is There a Hierarchy of Importance?; 2011; Toepoel, V., Dillman, D. A.
- How Visual Design Affects the Interpretability of Survey Questions; 2010; Toepoel, V., Dillman, D. A.
- Words, Numbers and Visual Heuristics in Web Surveys: Is There a Hierarchy of Importance?; 2009; Toepoel, V., Dillman, D. A.
- Design of Web Questionnaires: The Effect of Layout in Rating Scales; 2009; Toepoel, V., Das, M., van Soest, A.
- Relating Question Type to Panel Conditioning: A comparison between trained and fresh respondents; 2009; Toepoel, V., Das, M., van Soest, A.
- Pictures in Web Surveys; 2009; Toepoel, V., Couper, M. P.
- Panel Conditioning in Web Surveys: A Comparison between Trained and Fresh Respondents; 2009; Toepoel, V., Das, M., van Soest, A.
- Visual Heuristics and Answer Formats in Rating Scales; 2009; Toepoel, V. Dillman, D. A.
- Relating Question Type to Panel Conditioning: Comparing Trained and Fresh Respondents; 2009; Toepoel, V., Das, M., van Soest, A.
- Design of Web Questionnaires: The Effects of the Number of Items per Screen; 2009; Toepoel, V., Das, M., van Soest, A.
- Effects of Design in Web Surveys: Comparing Trained and Fresh Respondents ; 2009; Toepoel, V., Das, M., van Soest, A.
- Design of Web Questionnaires: An Information-Processing Perspective for the Effect of Response Categories...; 2009; Toepoel, V., Vis, C., Das, M., van Soest, A.
- Design effects in web surveys: comparing trained and fresh respondents; 2008; Toepoel, V., Das, M., van Soest, A.
- Can I use a panel? Panel conditioning and attrition bias in panel surveys; 2007; Das, M., Toepoel, V., van Soest, A.
- Design of Web Questionnaires: The Effect of Layout in Rating Scales ; 2006; Toepoel, V., Das, M., van Soest, A.