Web Survey Bibliography
Title Conducting Web-based Surveys with Known Populations: Lessons Learned and Keys to Success
Author McGee, C. G., Straight, R. L., Schwartz, L.
Access date 28.05.2004
Abstract This paper discusses the processes the Logistics Management Institute (LMI) has used successfully in over 30 web-based sur-veys, involving over 35,000 government employees and customers. The use of surveys in government to gauge performance and improve operations is widespread. These surveys most often include known populations of customers, both internal and external, employees, and managers. Because most of these people have e-mail and access to the Internet, such surveys are often conducted using Web-based designs. Through a phase-by-phase approach, the paper highlights some of the common problems, and addresses some misconceptions in conducting Web-based surveys with known populations-- including achieving acceptable response rates, solving problems with address lists, recognizing technical limitations of participants, and contacting participants multiple times. In addition, the paper discusses simplified Web design, the need to have “help desk” support for participants, and assuring respondent confidentiality. Finally, the paper offers some conclusions about the use of Web surveys with known populations.
Bibliographic typeConferences, workshops, tutorials, presentations
Year of publication2001
Web Survey Bibliography - 2001 (350)
- A Guide to Best Practice in Online Quantitative Research; 2001; Poynter, R.
- Eye-Movement Analysis: A New Tool for Evaluating the Design of Visually Administered Instruments (Paper...; 2001; Redline, C. D., Lankford, C. P.
- First Things First: Internet Relay Chat Openings; 2001; Rintel, E. S., Mulholland, J., Pittam, J.
- ThinkStream: A New Paradigm for Web Site Measurement; 2001; Rolph, J.
- e-Research: Gold Mine or Land Mine?; 2001; Nuffer, K. G.
- Mode And Incentive Effects On Aspects Of Survey Administration And Data Quality; 2001; O’Brien, J. E., Levin, K., Hagerty, T., Greenlees, J. B., Saxon-Harrold, S. K. E., Kirsch, A....
- Analysis of Internet Users' Level of Online Privacy Concerns; 2001; O'Neil, D.
- Is The Internet The Future Of Market Research In Europe?; 2001; Oxley, M.
- Electronic Weak Ties in Network Organizations; 2001; Papakyriazis, N. V., Boudourides, M. A.
- Dimensions of Internet Science; 2001; Reips, U. -D., Bosnjak, M.
- Improving Survey Research on the World-Wide Web Using the Randomized Response Technique; 2001; Musch, J., Broder, A., Klauer, K. C.
- International Perspective: Using The Internet To Better Manage Major Surveys; 2001; MacNeill, R., Risk, R.
- How to recruit and retain respondents suitable for online research; 2001; Manolopoulos, P.
- Comparing On-Line Methodologies To Determine Data Impact; 2001; Masker, P.
- Conducting Web-based Surveys with Known Populations: Lessons Learned and Keys to Success; 2001; McGee, C. G., Straight, R. L., Schwartz, L.
- Using Both Online and Traditional Data Collection in the Same Research Project; 2001; McInerney, J.
- Participation in Non-Restricted Web Surveys: A Typology and Explanatory Model for Item-Nonresponse; 2001; Bosnjak, M.
- Survival of the Fittest Online: A Longitudinal Study of Health-Related Web Sites; 2001; McMillan, S. J.
- Using the Internet for Data Collection – Just Because We Can, Should We?; 2001; McNeish, J.
- Towards better integration of Internet in Statistics - a challenge for R & D; 2001; Meliskova, J.
- Designing and managing internet panels: lessons from the USA and Europe; 2001; Milsom, P., Manolopoulos, P.
- From Cyber Space to Cybernetic Space: Rethinking the Relationship between Real and Virtual Spaces; 2001; Mitra, A., Schwartz, R. L.
- Statement about Internet Polls; 2001; NCPP Polling Review Board
- The Effect of Motivational Messaging on Mode Choice and Response Rates in the Library Media Center Survey...; 2001; Marquis, K., Hoffman, R., Nichols, E. M.
- Time-diary Measurement on the Internet: An National Experiment; 2001; Nie, N., Robinson, J. P.
- Financial Incentives, Personal Information and Drop-Out in Online Studies; 2001; Frick, A., Bachtiger, M. T., Reips, U. -D.
- Drop-Out Analysis: Effects of Research Design; 2001; Knapp, F., Heidingsfelder, M.
- Conducting Web-Based Surveys; 2001; Solomon, D. J.
- Survey Nonresponse; 2001; Groves, R. M., Dillman, D. A., Eltinge, J. L., A.
- Classifying Response Behaviors in Web-based Surveys; 2001; Bosnjak, M., Tuten, T. L.
- Response Consistency in an Internet-enabled Panel; 2001; Lazaroff, S., Kenyon, K.
- Internet Marketing Research: Theory and Practice; 2001; Lee, O.
- Conducting Customer Satisfaction Surveys Online; 2001; Lehtonen, D.
- Mail, Email and Web Surveys: A Cost and Response Rate Comparison in a Study of Undergraduate Research...; 2001; Lesser, V. M., Newton, L.
- Clarifying Question Meaning In A Web-Based Survey; 2001; Lind, L. H., Schober, M. F., Conrad, F. G.
- Assessing customer satisfaction: How valid are the answers?; 2001; Lopata, R.
- Validity Issues in Web Derived Survey Data; 2001; Liu, K., Rosen, R. J., Stewart, E.
- Web survey errors; 2001; Lozar Manfreda, K.
- Methodological variables in Web-based research that may affect results: Sample type, monetary...; 2001; O'Neil, K. M., Penrod, S. D.
- Experiments On Visual Effects in Web Surveys; 2001; Kenyon, K., Tourangeau, R., Couper, M. P.
- Web Surveys: How Does The Software Work?; 2001; Kottler, R. E.
- Web-Based Surveys for a Nationally Representative Sample; 2001; Huggins, V. J., Krotki, K.
- An Empirical Portrait of the Yale New Media Workshop and MSNBC Internet Decision 2000 Survey; 2001; Lapinski, J.
- eResearch: New dogs, old tricks?; 2001; Hennebry, P., Barlow, S.
- What Can You Achieve Through Online Focus Groups?; 2001; Herbert, M.
- Drop-down, radio button, or fill-in-the-blank? Effects of attribute rating scale type on web survey...; 2001; Hogg, A., Jarrett Masztal, J.
- Emerging Technology And The Implications For Online Market Research; 2001; Hodson, M.
- How to evaluate the efficacy of online advertising; 2001; Hummerston, A.
- Seeking explanation in theory: Reflections on the social practices of organizations that distribute...; 2001; Robbin, A., Koball, H.
- Online Market Research Vs Traditional Methodologies; 2001; Hunter, J. E.