Web Survey Bibliography
In developing self-administered interviewing systems that go beyond text, survey designers are faced with choices about the virtual ―interviewer‘s‖ (VI‘s) attributes. In ACASI and IVR, for example, designers must select interviewers‘ voices. Any visual representation of an interviewer (e.g., a photograph, a video) requires choices about the interviewer‘s appearance. In earlier work we have demonstrated that such choices can affect answers; for example, we have shown that respondents report different numbers of lifetime sexual partners depending on the extent of a virtual interviewer‘s facial movement, much as occurs in comparing answers between human and ACASI administration. Here we investigate whether a VI‘s appearance--in particular the attributes that might lead respondents to think of the VI as belonging to a particular racial group or a particular gender--affects respondents‘ answers to race- and gender- related questions. In a web survey of 1735 respondents (half Black and half White, half female and half male), respondents answered (clicking or typing) questions about race and gender issues asked by one of 16 animated interviewers (Black, White, female, male). We observed race-of-VI effects on several racerelated questions, but no gender-of-VI effects on gender-related questions. For example, more respondents reported strong (rather than not strong) opposition to preferences in hiring when the question was posed by a VI identifiable as White. When respondents were asked (post-interview) to choose a VI for a hypothetical future interview, black respondents were particularly likely to choose a black VI. The fact that non-human ―interviewers‖ can elicit effects akin to those found with human interviewers raises questions about the mechanisms underlying race- and gender- of interviewer effects more generally.
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Web Survey Bibliography - 2011 (567)
- Developing and Implementing Adaptive Total Design (ATD); 2011; Carley-Baxter, L. R., Mitchell, S., Peytchev, A., Day, O.
- Three Era's of Survey Research; 2011; Groves, R. M.
- Creating Effective Designs for Mixed-Mode Surveys; 2011; Dillman, D. A.
- Designing Surveys for Mobile Devices: Pocket-sized surveys that yield powerful results; 2011; Callegaro, M., Macer, T.
- Research on Internet survey errors and control methods; 2011; Mingyue, F., Xicang, Z.
- Lösungsansätze gegen den Allgemeinarztmangel auf dem Land - Ergebnisse einer Online-Befragung unter Ä...; 2011; Steinhäuser, J., Annan, N. F., Roos, M., Szecsenyi, J., Joos, S.
- Partnership-Driven Resources to Improve and Enhance Research (PRIMER): A Survey of Community-Engaged...; 2011; Dolor, R. J., Greene, S. M., Thompson, E., Baldwin, L.-M., Neale, A. V.
- Question Comprehensibility and Satisficing Behavior in Web Surveys; 2011; Lenzner, T.
- Examination of a ’Web Mode Effect’. An Experimental Comparison of Web and Paper Based Surveys...; 2011; Shamshiri-Petersen, D., Clement, S. L.
- Conceptualizing Trust in Digital Environments: Health-e Skepticism: Trust in the Age of the Internet; 2011; Harris, A., Wyatt, S., Kelly, S.
- The Changing Face of Trust in Health Websites; 2011; Sillence, L., Mo, P., Briggs, P., Harris, P. R.
- Some Researchers Do, Some Researchers Don’t: Reflections on Interdisciplinarity and Digital Social...; 2011; Pangbourne, K., Philip, L., Pignotti, E., Edwards, P.
- Internet & Learning: A Decade of Transformation in Learning Practices; 2011; Haythornthwaite, C., Andrews, R., Jones, C., de Castell, S., Goodfellow, R., Jewitt, C., Barton, D.
- Social Science Research Methods in Internet Time; 2011; Karpf, D. A.
- Quantifying Open-Ended Responses: Results from an Online Advertising Tracking Survey; 2011; Jacobe, A., Brewer, L., Vakalia, F., Turner, S., Marsh, S. M.
- Quality of responses to an open-ended question on a mixed-mode survey; 2011; Gibson, J., Vakalia, F., Turner, S.
- Open-ended questions in the context of temporary work research; 2011; Siponen, K.
- How do Respondents Perceive a Questionnaire? The Contribution of Open-ended Questions; 2011; Markou, E., Garnier, B.
- The Uses of Open-Ended Questions in Quantitative Surveys; 2011; Singer, E., Couper, M. P.
- A Mixed-Methods Approach to the Analysis of Open-Ended Comments; 2011; Robins, C. S., Lee, K., Perry, S., Berkowitz, S. G., Hintze, W.
- Statistical methods for reducing bias in web surveys; 2011; Lee, M. H.
- Implementation, implementation, implementation: old and new options for putting surveys and experiments...; 2011; MacKerron, G.
- The Structural Changes of Social Support Networks in a Decade of the Internet Uptake in Slovenia; 2011; Vehovar, V., Petric, G., Petrovèiè, A.
- Weaving the Web into Personal Communication Networks: A Mobile Phone Based Study of Smartphone Users; 2011; Kobayashi, T., Boase, J.
- Agree-Disagree Response Format versus Importance Judgment; 2011; Krebs, D.
- Testing a single mode vs a mixed mode design; 2011; Laaksonen, S.
- Germans' segregation preferences and immigrant group size: A factorial survey approach; 2011; Schlueter, E., Ullrich, J., Schmidt, P.
- Errors within web-based surveys: a comparison between two different tools for the analysis of tourist...; 2011; Polizzi, G., Oliveri, A. M.
- Current state of social media use for survey research; 2011; Hill, C. A., Dean, E.
- Benefits of Structured DDI Metadata across the Data Lifecycle: The STARDAT Project at the GESIS Data...; 2011; Linne, M., Brislinger, E., Zenk-Moeltgen, W.
- Microdata Information System MISSY; 2011; Bohr, J.,
- The Use of Structured Survey Instrument Metadata throughout the Data Lifecycle; 2011; Hansen, S. E.
- DDI and the Lifecycle of Longitudinal Surveys; 2011; Hoyle, L., Wackerow, J.
- Dissemination of survey (meta)data in the LISS data archive; 2011; Streefkerk, M., Elshout, S.
- Introduction to behavioral research methods (6th ed.); 2011; Leary, M. R.
- Underreporting in Interleafed Questionnaires: Evidence from Two Web Surveys; 2011; Medway, R., Viera Jr., L., Turner, S., Marsh, S. M.
- The use of cognitive interviewing methods to evaluate mode effects in survey questions; 2011; Gray, M., Blake, M., Campanelli, P., Hope, S.
- Supporting the Translation Process Online in a Cross-National Survey; 2011; Amin, A., Blom, A. G., Martens, M.
- Does the direction of Likert-type scales influence response behavior in web surveys?; 2011; Keusch, F.
- Cross-country Comparisons: Effects of Scale Type and Response Style Differences; 2011; Thomas, R. K.
- Explaining more variance with visual analogue scales: A Web experiment; 2011; Funke, F.
- A Comparison of Branching Response Formats with Single Response Formats; 2011; Thomas, R. K.
- Different functioning of rating scale formats – results from psychometric and physiological experiments...; 2011; Koller, M., Salzberger, T.
- Cognitive process in answering questions: Are verbal labels in rating scales attended to?; 2011; Menold, N., Kaczmirek, L., Lenzner, T.
- Experiments on the Design of the Left-Right Self-Assessment Scale; 2011; Zuell, C., Scholz, E., Behr, D.
- Cognitive interviewing in web surveys: the use of probing questions in cross-national web surveys; 2011; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- The impact of monetary incentives on completion and data quality in online surveys; 2011; van Veen, F., Goeritz, A., Sattler, S.
- Is it a good idea to optimise question format for mode of data collection? Results from a mixed modes...; 2011; Nicolaas, G., Campanelli, P., Hope, S., Jaeckle, A., Lynn, P., Nandi, A.
- The role of the interviewer in producing mode effects: results from a mixed modes experiment; 2011; Hope, S., Campanelli, P., Nicolaas, G., Lynn, P., Jaeckle, A., Nandi, A.
- The role of visual and aural stimuli in producing mode effects on answers to survey questions; 2011; Lynn, P., Hope, S., Campanelli, P., Nandi, A., Nicolaas, G., Jaeckle, A.

