Web Survey Bibliography
Lack of respondent engagement is a concern in web surveys. In an attempt to combat this problem, survey practitioners often try to design web questionnaires in ways that they believe respondents will find visually appealing. However, prior research has found that, when answering survey questions, respondents may draw on features that researchers intended to be purely stylistic. For example, when the appearance of response option labels varies across the options, respondents may perceive the options to be further apart conceptually than when they are presented in a similar fashion to one another. This may in turn affect the survey responses that respondents provide. This presentation will discuss the results of an experiment included in a web survey with more than 2,000 respondents. The respondents were randomly assigned to one of four experimental conditions that varied the format of the response options: one group got standard labels for each option, the second got labels that increased in boldness from left to right, the third got labels that decreased in boldness from left to right, and the fourth group got labels with emoticons. In addition, respondents were randomly assigned to one of two response option orders, and to either a fully-labeled or endpoint-only-labeled scale. The results of this experiment indicate that these three factors may influence survey responses, suggesting that practitioners should use caution when adding stylistic features to web questionnaires.
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Web Survey Bibliography - 2011 (566)
- Three Era's of Survey Research; 2011; Groves, R. M.
- Creating Effective Designs for Mixed-Mode Surveys; 2011; Dillman, D. A.
- Designing Surveys for Mobile Devices: Pocket-sized surveys that yield powerful results; 2011; Callegaro, M., Macer, T.
- Research on Internet survey errors and control methods; 2011; Mingyue, F., Xicang, Z.
- Lösungsansätze gegen den Allgemeinarztmangel auf dem Land - Ergebnisse einer Online-Befragung unter Ä...; 2011; Steinhäuser, J., Annan, N. F., Roos, M., Szecsenyi, J., Joos, S.
- Partnership-Driven Resources to Improve and Enhance Research (PRIMER): A Survey of Community-Engaged...; 2011; Dolor, R. J., Greene, S. M., Thompson, E., Baldwin, L.-M., Neale, A. V.
- Question Comprehensibility and Satisficing Behavior in Web Surveys; 2011; Lenzner, T.
- Examination of a ’Web Mode Effect’. An Experimental Comparison of Web and Paper Based Surveys...; 2011; Shamshiri-Petersen, D., Clement, S. L.
- Conceptualizing Trust in Digital Environments: Health-e Skepticism: Trust in the Age of the Internet; 2011; Harris, A., Wyatt, S., Kelly, S.
- The Changing Face of Trust in Health Websites; 2011; Sillence, L., Mo, P., Briggs, P., Harris, P. R.
- Some Researchers Do, Some Researchers Don’t: Reflections on Interdisciplinarity and Digital Social...; 2011; Pangbourne, K., Philip, L., Pignotti, E., Edwards, P.
- Internet & Learning: A Decade of Transformation in Learning Practices; 2011; Haythornthwaite, C., Andrews, R., Jones, C., de Castell, S., Goodfellow, R., Jewitt, C., Barton, D.
- Social Science Research Methods in Internet Time; 2011; Karpf, D. A.
- Quantifying Open-Ended Responses: Results from an Online Advertising Tracking Survey; 2011; Jacobe, A., Brewer, L., Vakalia, F., Turner, S., Marsh, S. M.
- Quality of responses to an open-ended question on a mixed-mode survey; 2011; Gibson, J., Vakalia, F., Turner, S.
- Open-ended questions in the context of temporary work research; 2011; Siponen, K.
- How do Respondents Perceive a Questionnaire? The Contribution of Open-ended Questions; 2011; Markou, E., Garnier, B.
- The Uses of Open-Ended Questions in Quantitative Surveys; 2011; Singer, E., Couper, M. P.
- A Mixed-Methods Approach to the Analysis of Open-Ended Comments; 2011; Robins, C. S., Lee, K., Perry, S., Berkowitz, S. G., Hintze, W.
- Statistical methods for reducing bias in web surveys; 2011; Lee, M. H.
- Implementation, implementation, implementation: old and new options for putting surveys and experiments...; 2011; MacKerron, G.
- The Structural Changes of Social Support Networks in a Decade of the Internet Uptake in Slovenia; 2011; Vehovar, V., Petric, G., Petrovèiè, A.
- Weaving the Web into Personal Communication Networks: A Mobile Phone Based Study of Smartphone Users; 2011; Kobayashi, T., Boase, J.
- Agree-Disagree Response Format versus Importance Judgment; 2011; Krebs, D.
- Testing a single mode vs a mixed mode design; 2011; Laaksonen, S.
- Germans' segregation preferences and immigrant group size: A factorial survey approach; 2011; Schlueter, E., Ullrich, J., Schmidt, P.
- Errors within web-based surveys: a comparison between two different tools for the analysis of tourist...; 2011; Polizzi, G., Oliveri, A. M.
- Current state of social media use for survey research; 2011; Hill, C. A., Dean, E.
- Benefits of Structured DDI Metadata across the Data Lifecycle: The STARDAT Project at the GESIS Data...; 2011; Linne, M., Brislinger, E., Zenk-Moeltgen, W.
- Microdata Information System MISSY; 2011; Bohr, J.,
- The Use of Structured Survey Instrument Metadata throughout the Data Lifecycle; 2011; Hansen, S. E.
- DDI and the Lifecycle of Longitudinal Surveys; 2011; Hoyle, L., Wackerow, J.
- Dissemination of survey (meta)data in the LISS data archive; 2011; Streefkerk, M., Elshout, S.
- Introduction to behavioral research methods (6th ed.); 2011; Leary, M. R.
- Underreporting in Interleafed Questionnaires: Evidence from Two Web Surveys; 2011; Medway, R., Viera Jr., L., Turner, S., Marsh, S. M.
- The use of cognitive interviewing methods to evaluate mode effects in survey questions; 2011; Gray, M., Blake, M., Campanelli, P., Hope, S.
- Supporting the Translation Process Online in a Cross-National Survey; 2011; Amin, A., Blom, A. G., Martens, M.
- Does the direction of Likert-type scales influence response behavior in web surveys?; 2011; Keusch, F.
- Cross-country Comparisons: Effects of Scale Type and Response Style Differences; 2011; Thomas, R. K.
- Explaining more variance with visual analogue scales: A Web experiment; 2011; Funke, F.
- A Comparison of Branching Response Formats with Single Response Formats; 2011; Thomas, R. K.
- Different functioning of rating scale formats – results from psychometric and physiological experiments...; 2011; Koller, M., Salzberger, T.
- Cognitive process in answering questions: Are verbal labels in rating scales attended to?; 2011; Menold, N., Kaczmirek, L., Lenzner, T.
- Experiments on the Design of the Left-Right Self-Assessment Scale; 2011; Zuell, C., Scholz, E., Behr, D.
- Cognitive interviewing in web surveys: the use of probing questions in cross-national web surveys; 2011; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- The impact of monetary incentives on completion and data quality in online surveys; 2011; van Veen, F., Goeritz, A., Sattler, S.
- Is it a good idea to optimise question format for mode of data collection? Results from a mixed modes...; 2011; Nicolaas, G., Campanelli, P., Hope, S., Jaeckle, A., Lynn, P., Nandi, A.
- The role of the interviewer in producing mode effects: results from a mixed modes experiment; 2011; Hope, S., Campanelli, P., Nicolaas, G., Lynn, P., Jaeckle, A., Nandi, A.
- The role of visual and aural stimuli in producing mode effects on answers to survey questions; 2011; Lynn, P., Hope, S., Campanelli, P., Nandi, A., Nicolaas, G., Jaeckle, A.
- Causes of Mode Effects on Survey Measurement ; 2011; Lynn, P., Campanelli, P., Nicolaas, G., Hope, S., Nandi, A., Jaeckle, A.

