Web Survey Bibliography
The U.S. Food and Drug Administration (FDA) commissioned a Web survey about food labeling with two independent samples: an online consumer panel and shopping mall visitors. The purpose of the survey was to compare and contrast respondent behaviors and survey data between the two sample sources and to help us assess potential advantages and disadvantages of replacing online consumer panels for shopping mall visitors in data collections aimed at quantifying causal relationships rather than at developing population estimates. The 15-minute survey was conducted in 2006 concurrently with 765 online participants and 600 mall participants, using the same mode of collection and the same questionnaire. Participants were randomly assigned to view different food labels and to answer questions about the label and the food they viewed. Among other things, they were also asked about their awareness of several food ingredients, including a fictitious one, and their height and weight as well as their self-perceived weight status. This presentation will first illustrate the use and purposes of Web surveys at the FDA. The presentation will then report some of our observations regarding instrument design, panel characteristics and composition, sample disposition, respondent behaviors, collected data, and inferences from the data. Overall, our observations suggest that (1) the causal relationships produced by the two samples were qualitatively comparable, (2) the online sample appeared to be less vulnerable to social desirability bias, satisficing, and privacy concerns, and (3) participants in the online sample appeared to have put in more effort in performing required tasks.
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Web Survey Bibliography - Usability, HCI (409)
- Reaching and Hearing the Invisible: Organizational Research on Invisible Stigmatized Groups via Web...; 2012; Trau, R. N. C., Haertel, C. E. J., Haertel, G. F.
- What Survey Modes are Most Effective in Eliciting Self-Reports of Criminal or Delinquent Behavior?; 2012; Kleck, G., Roberts, K.
- Using screen video capture software to aide and inform cognitive interviewing; 2012; Chaney, B. H., Barry, A. E., Chaney, J. D., Stellefson, M. L., Webb, M. C.
- Use of Web 2.0 to Recruit Australian Gay Men to an Online HIV/AIDS Survey; 2012; Theriault, N., Bi, P., Hiller, J. E., Nor, M.
- Paper-and-Pencil versus Web Administration of a Student Satisfaction Survey; 2012; Bowen, C.-C.
- Evaluating Survey Questions: A Comparison of Methods; 2012; Yan, T., Kreuter, F., Tourangeau, R.
- Does Giving People Their Preferred Survey Mode Actually Increase Survey Participation Rates?; 2012; Olson, K., Smyth, J. D., Wood, H.
- The use of new technologies on the British Birth Cohort Studies; 2012; Calderwood, L.
- Design of CAWI Instruments for Social Surveys ; 2012; Blanke, K.
- Web Survey Software; 2012; Berzelak, N., Vehovar, V., Slavec, A.
- Website exit surveys. What can we measure with them?; 2012; Andreadis, I.
- Adaptation of Cognitive Interviews for Web; 2012; Mohorko, A., Hlebec, V.
- The Usage of a Cloud Service as an Effective Way of Sharing Cognitive and Usability Test Information; 2012; Rouhunkoski, J., Godenhjelm, P.
- Comparison of response rates and cost-effectiveness for a community-based survey: postal, internet and...; 2012; Sinclair, M., O'Toole, J., Malawaraarachchi, M., Leder, K.
- Analyzing Functionalities for Online Questionnaire System (OQS); 2012; Atown, H. Y.
- Online Survey Spawning, Administration And Management ; 2012; Jepson, S., Powlette, J. F., Queenan, M.
- Why "mobile" (as we know it) is the wrong focus ; 2012; Smithee, B.
- Mixing old and new qualitative methods ; 2012; Kaisner, C., Lindley , K.
- A Direct Comparison of Mobile Versus Online Survey Modes; 2012; Wells, T., Bailey, J., Link, M. W.
- Effects of Technical Difficulties on Item Nonresponse and Response Favorability in a Mixed-Mode Survey...; 2012; Gibson, J. L.
- Using Mixed-Mode Contacts to Facilitate Participation in Public Agency Client Surveys; 2012; Israel, G. D.
- The Confirmit Annual Market Research Software Survey 2011; 2012; Macer, T.,
- Conducting Online Surveys; 2012; Sue, V. M., Ritter, L. A.
- Maximizing Survey Participation for Retail Customers by Understanding Survey Mode and Incentive Preferences...; 2012; Cardador, J.
- A Typology and Review of Web Evaluation Strategies; 2012; Wiggins, B., Romano Bergstrom, J. C., Turner, S.
- Effects of number of response options in web surveys: The role of verbal labels; 2012; Thorsdottir, F., Fuchs, M., Jonsdottir, J.
- WAGE INDICATOR, web surveys methodology, WEBDATANET and Life satisfaction determinants as an example...; 2012; de Pedraza, P.
- Is Pretesting Established Among Online Survey Tool Users?; 2012
- An Evaluation of Two Non-Reactive Web Questionnaire Pretesting Methods; 2012; Lenzner, T.
- Recommendations for implementing online surveys and simple experiments in social and behavioural research...; 2012; Hewson, C. M.
- Better low-tech than sorry: How technophile questionnaires may affect psychological representativeness...; 2012; Funke, F., Reips, U. -D.
- Matrix vs. Single Question Formats in Web Surveys: Results from a large scale experiment; 2012; Klausch, L. T., de Leeuw, E. D., Hox, J., de Jongh, A., Roberts , A.
- The influence of social desirability on data quality in face-to-face and web surveys; 2012; Keusch, F.
- Asking Probing Questions in Web Surveys: Which factors have an Impact on the Quality of Responses? ; 2012; Behr, D., Kaczmirek, L., Braun, M., Bandilla, W.
- When to Use What Research Design ; 2012; Vogt, W. P., Gardner, D. C., Haeffele, L. M.
- Active-Q: Validation of the Web-Based Physical Activity Questionnaire Using Doubly Labeled Water; 2012; Bonn, S. E., Trolle-Lagerros, Y., Christensen, S. E., Moeller, E., Wright, A., Sjoelander, A., Baelter...
- The Impact of Visual Design in Survey Cover Letters on Response and Web Take-Up Rates; 2012; Mockovak, W.
- Exploring Animated Faces Scales in Web Surveys: Drawbacks and Prospects; 2012; Emde, M., Fuchs, M.
- Reminders in Web-Based Data Collection: Increasing Response at the Price of Retention?; 2012; Goeritz, A., Crutzen, R.
- Testing the Validity of Gender Ideology Items by Implementing Probing Questions ; 2012; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- Conducting Internet Research With the Transgender Population: Reaching Broad Samples and Collecting...; 2012; Miner, M. H., Bockting, W. O., Swinburne Romine, R., Raman, S.
- Using the Internet to collect data; 2012; Reips, U. -D.
- Mobile, webmail, desktops: Where are we viewing email now?; 2011
- Survey Data Quality Provisions in Statistics Canada E-Questionnaire Solution: Retrospective and Perspectives...; 2011; Abiza, Y.
- Developing Electronic Questionnaire Guidelines: Issues and Challenges in a Changing Environment; 2011; Cote, A.-M., Kelly, P., Lawrence, D.
- Is There a Quick Fix for Open-ended Questions? A Comparison of Qualitative Analysis Techniques; 2011; Tesfaye, C.
- Literacy and Data Quality in Self-Administered Surveys; 2011; Smyth, J. D., Olson, K.
- Changing Survey Methods (Discussion); 2011; Lavrakas, P. J.
- A randomised trial and economic evaluation of the effect of response mode on response rate, response...; 2011; Scott, A., Jeon, S.-H., Joyce, C. M., Humphreys, J. S., Kalb, G., Witt, J., Leahy, A.
- Globalpark Annual Market Research Software Survey 2010; 2011; Macer, T.; Wilson, Sheila

