Web Survey Bibliography
Jäckle et al (2011, this session) argue that differences in the characteristics of the question administration method are a cause of mode effects on measurement. One such characteristic is the communication channels by which questions and answers are transmitted between researcher/interviewer and respondent. For any particular survey question, a combination of channels may be used. There are three pieces of information to be communicated – the question, the response options, and the answer – and there are multiple possible channels for each. A respondent may perceive a survey question either visually or aurally, but the response options need not be perceived through the same channel (e.g. if an interviewer reads the question but the respondent has to read the response options on a card). And he or she may be requested to supply the answer either orally or by self-completion, the latter of which could involve either pen-and-paper or computer keyboard/mouse.
Using data from a large-scale controlled experiment involving CAPI, CATI and web treatments, we attempt to identify effects of communication channels on responses and the ways in which these effects may differ between types of question. Our study includes behavioural, satisfaction and attitude items. We also present comparative results from a
cognitive interviewing follow-up that provided additional understanding of the quantitative results. This study is funded by the UK Economic and Social Research Council.
Conference Homepage (abstract)
Web survey bibliography - Lynn, P. (35)
- Targeted Appeals for Participation in Letters to Panel Survey Members; 2016; Lynn, P.
- Assessing targeted approach letters: effects in different modes on response rates, response speed and...; 2016; Lynn, P.
- Revisiting “yes/no” versus “check all that apply”: Results from a mixed modes...; 2016; Nicolaas, G.; Campanelli, P.; Hope, S.; Jaeckle, A.; Lynn, P.
- Understanding Society Innovation Panel Wave 7: Results from Methodological Experiments; 2015; Blom, A. G.; Burton, J.; Booker, C. L.; Cernat, A.; Fairbrother, M.; Jaeckle, A.; Kaminska, O.; Keusch...
- Going Online with a Face-to-Face Household Panel: Effects of a Mixed Mode Design on Item and Unit Non...; 2015; Burton, J.; Jaeckle, A.; Lynn, P.
- The role of email addresses and email contact in encouraging web response in a mixed mode design ; 2014; Cernat, A., Lynn, P.
- Measurement effects between CAPI and Web questionnaires in the UK Household Longitudinal Study; 2014; Lynn, P., Vannieuwenhuyze, J. T. A.
- Improving Survey Methods: Lessons from Recent Research; 2014; Engel, U., Jann, B., Lynn, P., Scherpenzeel, A., Sturgis, P.
- Tailoring mode of data collection in longitudinal studies; 2013; Kaminska, O., Lynn, P.
- Understanding Society Innovation Panel Wave 5: results from methodological experiments; 2013; Auspurg, K., Burton, J., Cullinane, C., Delavande, A., Fumagalli, L., Iacovou, M., Jaeckle, A., Kaminska...
- The Role of Mode Preference Questions in Predicting Mode-Specific Response Propensities; 2013; Lynn, P., Kaminska, O.
- Issues of Coverage and Sampling in Web Surveys for the General Population; 2013; Lynn, P.
- Going online with a face-to-face household panel: initial results from an experiment on the Understanding...; 2013; Jaeckle, A., Lynn, P., Burton, J.
- Targeted response inducement strategies on longitudinal surveys; 2013; Lynn, P.
- An Initial Look at Non-Response and Attrition in Understanding Society; 2012; Lynn, P., Burton, J., Kaminska, O., Knies, G., Nandi, A.
- The Propensity of Older Respondents to Participate in a General Purpose Survey; 2012; Lynn, P.
- Mode-Switch Protocols: How a Seemingly Small Design Difference can affect Attrition Rates and Attrition...; 2012; Lynn, P.
- Going online with a face-to-face household panel: Initial results from an experiment on the UK Household...; 2012; Jaeckle, A., Lynn, P., Burton, J.
- ISER working paper 2011-31. Is it a good idea to optimise question format for mode of data collection...; 2011; Nicolaas, G., Campanelli, P., Hope, S., Jaeckle, A., Lynn, P.
- Maintaining Cross-Sectional Representativeness in a Longitudinal General Population Survey ; 2011; Lynn, P.
- The Effect of a Mixed Mode Wave on Subsequent Attrition in a Panel Survey: Evidence from the Understanding...; 2011; Lynn, P.
- Is it a good idea to optimise question format for mode of data collection? Results from a mixed modes...; 2011; Nicolaas, G., Campanelli, P., Hope, S., Lynn, P., Nandi, A.
- The effects of mixed mode designs on simple and complex analyses; 2011; Martin, P., Lynn, P.
- Making Good Use of Survey Paradata; 2010; Lynn, P., Nicolaas, G.
- Weighting Strategy for Understanding Society; 2010; Lynn, P., Kaminska, O.
- Sample Design for Understanding Society ; 2009; Lynn, P.
- Methodological Research for Longitudinal Surveys; 2009; Lynn, P.
- Mixed Modes and Measurement Error: Comparing face-to-face, telephone and web modes ; 2009; Hope, S., Nicolaas, G., Jaeckle, A., Lynn, P., Nandi, A., Campanelli, P.
- New Methodologies in Sampling Rare and Elusive Populations; 2009; Pal, S., Thompson, S., Kalton, G., Lynn, P.
- Respondent Incentives in a Multi-Mode Panel Survey: Cumulative Effects on Non-Response and Bias; 2008; Jaeckle, A., Lynn, P.
- Methodology in Our Madness; 2007; Lynn, P.
- Using Multiple Modes to Collect Data in Surveys; 2007; Lynn, P.
- Telephone versus Face-to-Face Interviewing: Mode Effects on Data Quality and Likely Causes. Report...; 2006; Jaeckle, A., Lynn, P., Roberts, C.,
- Towards Standardisation of Survey Outcome Categories and Response Rate Calculations; 2003; Lynn, P., Beerten, R., Laiho, J., Martin, J.
- Recommended Standard Final Outcome Categories and Standard Definitions of Response Rate for Social Surveys...; 2001; Lynn, P., Beerten, R., Laiho, J., Martin, J.