Web Survey Bibliography
Jäckle et al (2011, this session) argue that differences in the characteristics of the question administration method are a cause of mode effects on measurement. One such characteristic is the communication channels by which questions and answers are transmitted between researcher/interviewer and respondent. For any particular survey question, a combination of channels may be used. There are three pieces of information to be communicated – the question, the response options, and the answer – and there are multiple possible channels for each. A respondent may perceive a survey question either visually or aurally, but the response options need not be perceived through the same channel (e.g. if an interviewer reads the question but the respondent has to read the response options on a card). And he or she may be requested to supply the answer either orally or by self-completion, the latter of which could involve either pen-and-paper or computer keyboard/mouse.
Using data from a large-scale controlled experiment involving CAPI, CATI and web treatments, we attempt to identify effects of communication channels on responses and the ways in which these effects may differ between types of question. Our study includes behavioural, satisfaction and attitude items. We also present comparative results from a
cognitive interviewing follow-up that provided additional understanding of the quantitative results. This study is funded by the UK Economic and Social Research Council.
Conference Homepage (abstract)
Web Survey Bibliography - Mixed mode surveys (848)
- Survey quality prediction system 2.0; 2013
- Mode Matters: Evaluating Response Comparability in a Mixed-Mode Survey; 2013; Bowyer, B. T., Rogowski, J. C.
- Research Intentions are Nothing without Technology: Mixed-Method Web Surveys and the Coberen Wall of...; 2013; Ganassali, S., Rodriguez-Santos, C.
- On the Use of Latent Variable Models to Detect Differences in the Interpretation of Vague Quantifiers...; 2013; Griffin, J.
- Designing and conducting business surveys; 2013; Snijkers, G.,Araldsen, G., , Willimack, D. K.Jones, J.
- Using a web-based survey tool to undertake a Delphi study: Application for nurse education research; 2013; Gill, F. J., Leslie, G. D., Grech, C., Latour, J. M.
- Using Online and Paper Surveys - The Effectiveness of Mixed-Mode Methodology for Populations Over 50; 2013; De Bernardo, D. H., Curtis, A.
- Online Mixed Mode Surveying using a Responsive Design; 2013; Kissau, K.
- E-questionnaire in cross-sectional household surveys; 2013; Karaganis, M.
- Mixed-mode including web: Recent developments at Statistics Netherlands; 2013; Luiten, A., Schouten, B.
- Measurement effects in mixed-mode panel surveys; 2013; Lugtig, P. J.
- Measurement issues in web surveys: An overview of opportunities and challenges; 2013; Calderwood, L.
- Experiences from a probability-based Internet panel: Sample, recruitment and participation; 2013; Scherpenzeel, A.
- Issues of Coverage and Sampling in Web Surveys for the General Population: An Overview; 2013; Lynn, P.
- The Science of Web Surveys; 2013; Tourangeau, R., Conrad, F. G., Couper, M. P.
- Surveying “difficult-to-sample” backpackers through Facebook? Employing a mixed-mode dual...; 2013; Morris Paris, C.
- The Use of Mixed Methods in Organizational Communication Research; 2013; Salem, P. J.
- Online Instruments, Data Collection, and Electronic Measurements: Organizational Advancements; 2013; Bocarnea, M. C., Reynolds, R. A., Baker, J. D.
- Using paradata to explore item-level response times in surveys; 2012; Couper, M. P., Kreuter, F.
- The rise of the "connected viewer"; 2012; Smith, A., Boyles, J. L.
- Internet access - Households and individuals, 2012 part 2; 2012
- Internet access - Households and individuals, 2012; 2012
- Sampling for Single and Multi-Mode Surveys using Address-Based Sampling; 2012; O'Muircheartaigh, C.
- Mode and non-response effects and their treatment; 2012; Chrysanthopoulos, S., Georgostathi, A.
- What can be said about quality in the Central Population Register based on a self-completion survey...; 2012; Falnes-Dalheim, E., Pedersen, H. E.
- Improving the quality of complex surveys: The case of the EU Labour Force Survey ; 2012; van der Valk, J.
- The re-engineering of the Structural Earnings survey process: Mixed - Mode data collection and new E...; 2012; Cardinaleschi, S., De Santis, S., Rocci, F., Spinelli, V.
- Choosing a Data Collection Approach: Mixed Mode Design Experiences in Statistics Finland; 2012; Taskinen, P., Kiianmaa, N.
- Does mentioning "Some People" and "Other People" in an opinion question improve...; 2012; Yeager, D. S., Krosnick, J. A.
- Specific mixed-mode methodology to reach sensory disabled people in quantitative surveys; 2012; Fontaine, S.
- A Choice in Mode: A Solution for Increasing Response Rates of Hard-to-Survey Populations?; 2012; Haan, M., Ongena, Y. P.
- WEBDATANET: web-based data-collection methodological challenges, solutions and implementations. Action...; 2012; de Pedraza, P.
- Web Panels; 2012; Bethlehem, J., Biffignandi, S.
- The Problem of Undercoverage; 2012; Bethlehem, J., Biffignandi, S.
- Mixed-Mode Surveys; 2012; Bethlehem, J., Biffignandi, S.
- Combining Mail and E-Mail Contacts to Facilitate Participation in Mixed-Mode Surveys; 2012; Israel, G. D.
- Effects of E-Mailed Versus Mailed Invitations and Incentives on Response Rates, Data Quality, and Costs...; 2012; Dykema, J., Stevenson, J., Klein, L., Kim, Y., Day, B.
- Costs and Errors in Fixed and Mobile Phone Surveys; 2012; Vehovar, V., Slavec, A., Berzelak, N.
- “I think I know what you did last summer” Improving data quality in panel surveys; 2012; Lugtig, P. J.
- Understanding Society Innovation Panel Wave 4: Results from Methodological Experiments; 2012; Burton, J., Budd, S., Gilbert, E., Jaeckle, A., Kaminska, O., Uhrig, S.C. N., Brown, M., Calderwood,...
- The Propensity of Older Respondents to Participate in a General Purpose Survey; 2012; Lynn, P.
- Mode-Switch Protocols: How a Seemingly Small Design Difference can affect Attrition Rates and Attrition...; 2012; Lynn, P.
- Does Giving People Their Preferred Survey Mode Actually Increase Survey Participation Rates?; 2012; Olson, K., Smyth, J. D., Wood, H.
- Going online with a face-to-face household panel: Initial results from an experiment on the UK Household...; 2012; Jaeckle, A., Lynn, P., Burton, J.
- Survey Quality Evaluation for Business Surveys; 2012; Biemer, P. P.
- Mixed Mode Survey Design: Mode Effect Problem; 2012; Sztabinski, F., Zmijewska-Jedrzejczyk, T.
- Solving the Mode Mystery The Cost, Coverage and Quality Tradeoffs of Picking (and Mixing) Online and...; 2012; Cape, P. J., Phillips, K.
- Ordering Your Attention: Response Order Effects in Parallel Phone and Online Surveys; 2012; Barlas, F. M., Thomas, R. K.
- Influencing Mode Choice in a Mixed Mode Survey; 2012; Mooney, G., Lan, F., Lin, X., Hurwitz, A.
- Developing a New Mixed Mode Methodology for a Provincial Park Camper Survey in British Columbia; 2012; Dyck, B. W., Dearden, P., Rollins, R.