Web Survey Bibliography
Jäckle et al (2011, this session) argue that differences in the characteristics of the question administration method are a cause of mode effects on measurement. One such characteristic is the communication channels by which questions and answers are transmitted between researcher/interviewer and respondent. For any particular survey question, a combination of channels may be used. There are three pieces of information to be communicated – the question, the response options, and the answer – and there are multiple possible channels for each. A respondent may perceive a survey question either visually or aurally, but the response options need not be perceived through the same channel (e.g. if an interviewer reads the question but the respondent has to read the response options on a card). And he or she may be requested to supply the answer either orally or by self-completion, the latter of which could involve either pen-and-paper or computer keyboard/mouse.
Using data from a large-scale controlled experiment involving CAPI, CATI and web treatments, we attempt to identify effects of communication channels on responses and the ways in which these effects may differ between types of question. Our study includes behavioural, satisfaction and attitude items. We also present comparative results from a
cognitive interviewing follow-up that provided additional understanding of the quantitative results. This study is funded by the UK Economic and Social Research Council.
Conference Homepage (abstract)
Web Survey Bibliography - Online measurement (986)
- Permission email messages significantly increase gambler retention; 2013; Jolley, W., Lee, A., Mizerski, R., Sadeque, S.
- How virtual corporate social responsibility dialogs generate value: A framework and propositions; 2013; Korschun, D., Du, S.
- Customer loyalty to a commercial website: Descriptive meta-analysis of the empirical literature and...; 2013; Toufaily, E., Ricard, L., Perrien, J.
- Discovering interest groups for marketing in virtual communities: An integrated approach; 2013; Wang, K. -Y., Wu, H. -J., Ting, I -H.
- Understanding service quality in a virtual travel community environment; 2013; Elliot, S., Li, G., Choi, C.
- Research note: E-store image, perceived value and perceived risk; 2013; Chang, E. -C., Tseng, Y. -F.
- Measuring Up: Impact of mobile and segmentation on respondent behaviour; 2013; Luck, K.
- Best of Both Worlds? Can we make convenience samples representative?; 2013; Doe, P.
- Multimode, Global Scale Usage: Understanding respondent scale usage across borders and devices; 2013; Pettit, F. A., Courtright, M.
- ‘Digital Methods as Mainstream Methodology’: Building capacity in the research community...; 2013; Roberts, S., Hine, C., Morey, Y., Snee, H., Watson, H.
- The impact of website content dimension and e-trust on e-marketing effectiveness: The case of Iranian...; 2013; Rahimnia, F., Farzaneh Hassanzadeh, J.
- Exploring factors associated with respondent mode choice for surveys using mobile devices.; 2013; Walton, L.
- Responsive design for mixed-mode panel data; 2013; Bianchi, A., Biffignandi, S.
- Adjusting for bias in a mixed-mode CAWI survey on University students ; 2013; Clerici, R., Giraldo, A.
- Computers, Tablet & Smart Phones: The Truth about Web‐based Surveys; 2013; Merle, P., Gearhart, S., Craig, C., Rahimi, M., Brooks, M. E., Vandyke, M.
- Impact of mode design on reliability in longitudinal data; 2013; Cernat, A.
- Online Survey Participation via Mobile Devices: implications for nonresponse; 2013; Poggio, T., Bosnjak, M.
- Mobility and Smartphones: a pilot study of travel data collection among experienced and inexperienced...; 2013; Douhou, S., Scherpenzeel, A.
- The Relation of Survey Topic and Participation Behavior. Analyzing Unit Nonresponse using web-generated...; 2013; Zillmann, D., Schmitz, A., Blossfeld, H. P.
- The Attention Span of a Goldfish: Impacts of Survey Mobilization on Respondents ; 2013; Luck, K.
- Phish Rising: How Internet Criminals are Undermining the Viability of Online Survey Research…and...; 2013; Kunovic, K.
- Möglichkeiten zur impliziten Messung von Emotionen am Beispiel webcambasierter Gesichtsausdruckserkennung...; 2013; Wachenfeld, A., Moentmann, A., Bernet, F.
- Mode effects in Labour Force Surveys - do they really matter?; 2013; Koerner, T.
- Identifying and Mitigating Satisficing in Web Surveys: Some Experimental Evidence; 2013; Rossmann, J.
- Latent legitimacy: joint effects of religious orientation on the association between values and acceptance...; 2013; Henseler, A. K., Siegers, P., Beckers, T.
- A walking exercise on a tightrope: trying to balance coverage, probabilistic sampling and the costs...; 2013; Poggio, T.
- Designing a Pilot to Introduce Web Collection in the UK Labour Force Survey; 2013; Merad, S.
- Comparing Questionnaire Pretesting Methods for the 2015 Population and Housing Census of Korea; 2013; Park, Y.
- The comparability of Don't Know answers between CATI and CAWI modes; 2013; Pohjanpaa, K., Jarvensivu, M.
- Leveraging Auxiliary Data, Differential Incentives, and Survey Mode to Target Hard-to-Reach Groups in...; 2013; Link, M. W., Thu Burks, A.
- Does It Pay Off to Include Non-Internet Households in an Internet Panel? ; 2013; Leenheer, J., Scherpenzeel, A.
- ReCal OIR: Ordinal, Interval, and Ratio Intercoder Reliability as a Web Service; 2013; Freelon, D. G.
- Filling the Void: Gaining a Better Understanding of Tablet-based Surveys; 2013; Wells, T., Bailey, J., Link, M. W.
- Mail and Web-Based Survey Administration: A Case Study With Recreational Users of Virginia's Wildlife...; 2013; Carrozzino-Lyon, A. L., McMullin, S. L., Parkhurst, J. A.
- The 2012 Confirmit Annual Market Research Software Survey; 2013; Macer, T., Wilson, S.
- Mode Effects in Mixed-Mode Surveys: Prevention, Diagnostics, and Adjustment 1; 2013; de Leeuw, E. D., Dillman, D. A., Schouten, B.
- Comparing Web-based with Mail Survey Administration of the Consumer Assessment of Healthcare Providers...; 2013; Bergeson , S. C., Gray, J., Ehrmantraut, L. A., Hays, R. D.
- Online survey of insolvency professionals undertaken for TSO. Summary analysis prepared for survey participants...; 2013; Tribe, J., Purdy, D.
- Data Collection in Sociolinguistics: Methods and Applications; 2013; Mallinson, C., Childs, B., Van Herk, G.
- Online Survey Data Quality and its Implication for Willingness-to-Pay: A Cross-Country Comparison; 2013; Gao, Z., House, L., Jing, X.
- Online Survey Design and Development: A Janus-Faced Approach; 2013; Lauer, C., McLeod, M., Blythe, S.
- Satisficing in Web Surveys: Implications for Data Quality and Strategies for Reduction; 2013; Zhang, C.
- Scientific impact of the MESS Project: A brief overview; 2013; Das, M.
- A probability-based web panel for the UK: What could it look like?; 2013; Nicolaas, G.
- Current UK provision of web panaels and Omnibus; 2013; Lagorio, C.
- ONS Plans for Web Data Collection in LFS; 2013; Lound, C.
- On-line questionnaire completion time and personality test scores; 2013; Furnham, A., Hyde, G., Trickey, G.
- Evaluation of a Sequential Mixed-Mode Design Experiment with Physicians on Response Rates, Costs, and...; 2013; Geisen, E., Olmsted, M. G., Murphy, J., Stanley, M.
- When We Do Not Know the Difference – the Level of DK in Different Question Formats and Different...; 2013; Schwarzer, S., Zeglovits, E., Connor, D. S.
- Factors Influencing Survey Participation Rates on an Online, Probability-Based Research Panel; 2013; Wiest, D.