Web Survey Bibliography
In this presentation we focus on the role of the interviewer in causing mode effects, contrasting modes in which an interviewer is used (face-to-face and telephone) with a mode without an interviewer (web). Other differences between modes, such as aural versus visual transmission of information, are held constant where possible.
The presence of an interviewer is hypothesised to motivate respondents to generate an accurate answer and to reduce the difficulty of the task by offering support and providing explanations of what is needed. However, an interviewer will reduce the privacy of the reporting situation, which may have an impact on respondents’ willingness to answer truthfully. Here we would also expect differences between face-to-face, where the interviewer is with the respondent, and telephone, where the interviewer is physically separated.
Based on a UK ESRC-funded mixed modes experiment, this presentation compares the prevalence of indicators of satisficing and socially desirable responding between interviewer and self-completion modes. The study disentangles the effects of question design, difficulty and sensitivity in relation to the responses obtained. Results show differences between interviewer and self-completion modes: i. in levels of satisficing; and ii. in socially desirable responding to sensitive questions (although social desirability did not differ between the interviewer modes). Patterns indicative of the effect of interviewer presence or absence can be observed across different types of survey question. Comparative results from a cognitive interviewing follow-up that cast light on the quantitative experiment results will also be presented.
Conference Homepage (abstract)
Web Survey Bibliography - European survey research associaton conference 2011, ESRA, Lausanne (84)
- Proposed Indicators to Assess Interviewer Performance (IP) in CATI Surveys; 2011; Laflamme, F.
- Quantifying Open-Ended Responses: Results from an Online Advertising Tracking Survey; 2011; Jacobe, A., Brewer, L., Vakalia, F., Turner, S., Marsh, S. M.
- Quality of responses to an open-ended question on a mixed-mode survey; 2011; Gibson, J., Vakalia, F., Turner, S.
- Open-ended questions in the context of temporary work research; 2011; Siponen, K.
- How do Respondents Perceive a Questionnaire? The Contribution of Open-ended Questions; 2011; Markou, E., Garnier, B.
- The Uses of Open-Ended Questions in Quantitative Surveys; 2011; Singer, E., Couper, M. P.
- A Mixed-Methods Approach to the Analysis of Open-Ended Comments; 2011; Robins, C. S., Lee, K., Perry, S., Berkowitz, S. G., Hintze, W.
- Agree-Disagree Response Format versus Importance Judgment; 2011; Krebs, D.
- Testing a single mode vs a mixed mode design; 2011; Laaksonen, S.
- Germans' segregation preferences and immigrant group size: A factorial survey approach; 2011; Schlueter, E., Ullrich, J., Schmidt, P.
- Errors within web-based surveys: a comparison between two different tools for the analysis of tourist...; 2011; Polizzi, G., Oliveri, A. M.
- Current state of social media use for survey research; 2011; Hill, C. A., Dean, E.
- Benefits of Structured DDI Metadata across the Data Lifecycle: The STARDAT Project at the GESIS Data...; 2011; Linne, M., Brislinger, E., Zenk-Moeltgen, W.
- Microdata Information System MISSY; 2011; Bohr, J.,
- The Use of Structured Survey Instrument Metadata throughout the Data Lifecycle; 2011; Hansen, S. E.
- DDI and the Lifecycle of Longitudinal Surveys; 2011; Hoyle, L., Wackerow, J.
- Dissemination of survey (meta)data in the LISS data archive; 2011; Streefkerk, M., Elshout, S.
- Underreporting in Interleafed Questionnaires: Evidence from Two Web Surveys; 2011; Medway, R., Viera Jr., L., Turner, S., Marsh, S. M.
- The use of cognitive interviewing methods to evaluate mode effects in survey questions; 2011; Gray, M., Blake, M., Campanelli, P., Hope, S.
- Supporting the Translation Process Online in a Cross-National Survey; 2011; Amin, A., Blom, A. G., Martens, M.
- Does the direction of Likert-type scales influence response behavior in web surveys?; 2011; Keusch, F.
- Cross-country Comparisons: Effects of Scale Type and Response Style Differences; 2011; Thomas, R. K.
- Explaining more variance with visual analogue scales: A Web experiment; 2011; Funke, F.
- A Comparison of Branching Response Formats with Single Response Formats; 2011; Thomas, R. K.
- Different functioning of rating scale formats – results from psychometric and physiological experiments...; 2011; Koller, M., Salzberger, T.
- Cognitive process in answering questions: Are verbal labels in rating scales attended to?; 2011; Menold, N., Kaczmirek, L., Lenzner, T.
- Experiments on the Design of the Left-Right Self-Assessment Scale; 2011; Zuell, C., Scholz, E., Behr, D.
- Cognitive interviewing in web surveys: the use of probing questions in cross-national web surveys; 2011; Behr, D., Braun, M., Kaczmirek, L., Bandilla, W.
- The impact of monetary incentives on completion and data quality in online surveys; 2011; van Veen, F., Goeritz, A., Sattler, S.
- Is it a good idea to optimise question format for mode of data collection? Results from a mixed modes...; 2011; Nicolaas, G., Campanelli, P., Hope, S., Jaeckle, A., Lynn, P., Nandi, A.
- The role of the interviewer in producing mode effects: results from a mixed modes experiment; 2011; Hope, S., Campanelli, P., Nicolaas, G., Lynn, P., Jaeckle, A., Nandi, A.
- The role of visual and aural stimuli in producing mode effects on answers to survey questions; 2011; Lynn, P., Hope, S., Campanelli, P., Nandi, A., Nicolaas, G., Jaeckle, A.
- Causes of Mode Effects on Survey Measurement ; 2011; Lynn, P., Campanelli, P., Nicolaas, G., Hope, S., Nandi, A., Jaeckle, A.
- Separating selection from mode effects when switching from single (CATI) to mixed mode design (CATI /...; 2011; Carstensen, J., Kriwy, P., Krug, G., Lange, C.
- Testing between-mode measurement invariance under controlled selectivity conditions; 2011; Klausch, L. T.
- Evaluating Relative Mode Effects in Mixed-Mode Surveys: Three methods to disentangle selection and measurement...; 2011; Vannieuwenhuyze, J., Loosveldt, G.
- Using propensity score matching to separate mode- and selection effects; 2011; Lugtig, P. J., Lensvelt-Mulders, G. J.
- How to ask about fixed/mobile telephone usage? Impact of question wording and analysis of corresponding...; 2011; Slavec, A., Vehovar, V.
- A mixed mode pilot on consumer barometer; 2011; Taskinen, P., Simpanen, M.
- Separation of selection bias and mode effect in mixed-mode survey – Application to the face-to...; 2011; Bayart, C., Bonnel, P.
- Optimization of dual frame telephone survey designs; 2011; Slavec, A., Vehovar, V.
- A Comparison of CAPI and PAPI through a Randomized Field Experiment; 2011; De Weerdt, J.
- Flexibility of Web Surveys: Probing 'do-not-know' over the Phone and on the Web; 2011; Hox, J., de Leeuw, E. D.
- Is a Mixed-Mode Approach to Reduce Attrition in a Longitudinal Mental Health Study (NESDA) a Good Idea...; 2011; Hoogendoorn, A., Lamers, F., Hoekstra, C., Penninx, B., Smit, J. H.
- Changing research methods in Ukraine: CATI or Mixed-Mode Surveys?; 2011; Paniotto, V., Kharchenko, N.
- The effects of mixed mode designs on simple and complex analyses; 2011; Martin, P., Lynn, P.
- Mixed-mode surveys among non-western minorities in the Netherlands: does it work?; 2011; Kappelhof, J.
- Using Address-Based Sampling and Mail Contact Methods to Obtain Web Responses from the General Public...; 2011; Dillman, D. A., Messer, B. L.
- Social Climate Survey of Tobacco Control: A mixed-mode approach; 2011; Klein, J. D., McMillen, R.
- Multiple modes in cross-national surveys – a good mix?; 2011; Fitzgerald, R., Martin, P.