Web Survey Bibliography
Title Waiting online: a review and research agenda
Author Ryan, G., Valverde, M.
Source Internet Research, 13, 3, pp. 195-205
Year 2003
Database Emerald
Access date 01.06.2004
Abstract Although waiting on the Internet is widely recognised as a crucial factor in the evolution of e-commerce and the Internet in general, it is not a widespread topic of research. This article identifies and reviews 21 papers based on 13 separate empirical studies on waiting on the Internet. The literature draws from the areas of marketing, system response time studies and quality of service studies. Having reviewed the existing literature, this article proposes an agenda for future research. Recommendations are made to extend the range of research methodologies applied to this topic, to broaden the definition of waiting on the Internet to include other forms of online waiting, and to continue the interdisciplinary approach to research on online waiting.
Access/Direct link Emerald (full text)
Year of publication2003
Bibliographic typeJournal article
Web Survey Bibliography - Psychological issues (234)
- A Comparison of Ranking versus Rating in Online Surveys; 2004; Thomas, R. K.
- Researching shyness: a contradiction in terms?; 2004; Scott, S.
- Attachment Style and Subjective Motivations for Sex; 2004; Davis, D., Shaver, P. R., Vernon, M. L.
- Examinig Variety in Organizational Behavior Research: Psychological Differences Between Respondents...; 2004; Mestdagh, S., Buelens, M.
- Internet-Based Experiments: Prospects and Possibilities for Behavioral Accounting Research; 2004; Bryant, S. M., Hunton, J. E., Stone, D. N.
- Psychological Research Online; 2004; Kraut, R., Olson, J., Banaji, M., Bruckman, A., Cohen, J., Couper, M. P.
- Human Research And Data Collection Via The Internet; 2004; Birnbaum, M. H.
- Psychological Testing on the Internet: New Problems, Old Issues; 2004; Naglieri, J. A., Drasgow, F., Schmit, M., Handler, L., Prifitera, A., Margolis, A., Velasquez, R.
- The antecedents of consumers' loyalty toward Internet Service Providers; 2004; Chiou, J. -S.
- The impact on interviewee behavior caused by audiovisual online-communication answering sensitive questions...; 2004; Muehlenfeld, H. -U.
- Are online-offline differences in personality test scores due to increased self-disclosure?; 2004; Buchanan, T., Joinson, A. N.
- Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires...; 2004; Gosling, S. D., Vazire, S., Srivastava, S., John, O. P.
- Survey Response Behavior Shirking in Internet and Telephone Surveys; 2003; VanBeselaere, C.
- Psychologische Forschung zum und im Internet; 2003; Reips, U. -D.
- Is the Applicability of Web-Based Surveys for Academic Research limited to the Field of Information...; 2003; Roztocki, N., Lahri, N. A.
- Patterns of Drug Use and the Influence of Gender on Self-Reports of Memory Ability in Ecstasy Users:...; 2003; Rodgers, J., Buchanan, T., Scholey, A. B., Heffernan, T. M., Ling, J., Parrott, A. C.
- Internet Use and Misuse: Preliminary Findings from a New Assessment Instrument; 2003; Rotunda, R. J., Kass, S. J., Sutton, M. A., Leon, D. T.
- Show Your Real Face: A Fan Study of the UK Big Brother Transmissions (2000, 2001, 2002). Investigating...; 2003; Jones, J. M.
- Express: A Web-based technology to support human and computational experimentation; 2003; Yule, P., Cooper, R.P.
- The Use of the Internet in Psychological Research: Comparison of Online and Offline Questionnaires; 2003; Riva, R., Teruzzi, T., Anolli, L.
- Internet-based Questionnaire Assessment: Appropriate Use in Clinical Contexts; 2003; Buchanan, T.
- Digital Makeover; 2003; Sloane, J.
- Survey tools take employees' pulse instantly; 2003; Gunsauley, C.
- Internet Research: An Opportunity to Revisit Classic Ethical Problems in Behavioral Research; 2003; Pittenger, D. J.
- Presenting and Monitoring a Gender-Defined Self on the Internet; 2003; Samp, J. A., Wittenberg, E. M., Gillett, D. L.
- Best practices in employee surveying: A practitioner's perspective; 2003; Jepsen, D. M., Langford, P.
- Waiting online: a review and research agenda; 2003; Ryan, G., Valverde, M.
- A Comparison of the Psychometric Qualities of Surveys Administered by Web and Traditional Methods; 2003; Mertler, C. A., Earley, M. A.
- Validating Internet research: A test of the psychometric equivalence of Internet and in-person samples...; 2003; Meyerson, P., Tryon, W. W.
- Web-based research: Methodological variables' effects on dropout and sample characteristics; 2003; O'Neil, K. M., Penrod, S. D., Bornstein, B. H.
- Open-ended vs. Close-ended Questions in Web Questionnaires; 2003; Reja, U., Lozar Manfreda, K., Hlebec, V., Vehovar, V.
- Submit, Resist, or Subvert?: Organization Members’ Responses to Electronic Surveillance; 2003; Coopman, S., Watkins Allen, M., Hart, J.
- An empirical study on the adoption of information appliances with a focus on interactive TV; 2003; Choi, H., Choi, M., Kim, J., Yu, H.
- Humanizing self-administered surveys: experiments on social presence in web and IVR surveys; 2003; Tourangeau, R., Couper, M. P., Stegier, D.M.Steiger, D. M.; de Rouvray, C.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Psychological Research Online: Opportunities and Challenges; 2003; Kraut, R., Olson, J., Banaji, M., Bruckman, A., Cohen, J., Couper, M. P.
- The Impact of Lottery Incentives on Student Survey Response Rates; 2003; Whitcomb, M. E., Porter, S. R.
- Online longitudinal survey research. Validity and participation; 2002; Hiskey, S., Troop, N. A.
- E-Research: Ethics, security, design, and control in psychological research on the Internet; 2002; Banaji, M., Greenwald, A., Nosek, B.
- July 2002 Status of Forces Survey of Active-Duty Members: Tabulations of Responses; 2002
- Web-based data collection: Ethical and practical considerations; 2002; Sedivy, S. K., Brondino, M. J.
- Standards for Internet-Based Experimenting; 2002; Reips, U. -D.
- Rape Myth Acceptance and Judgments of Vulnerability to Sexual Assault: An Internet Experiment; 2002; Bohner, G., Danner, U. N., Siebler, F., Samson, G. B.
- Measuring Differences in Preactivation on the Internet: The Content Category Superiority Effect; 2002; Eichstaedt, J.
- Internet Experts' Planning of Explanations for Laypersons: A Web Experimental Approach in the Internet...; 2002; Nueckles, M., Bromme, R.
- Time Measurement And Pre-testing In On-line-Questionnaires; 2002; Mueller, J., Reimer, M.
- Using the Internet for Organizational Research: A Study of Cynicism in the Workplace; 2002; Eaton, M. A. J., Struthers, C. V.
- Internet-based Survey Research in the U.S. Navy; 2002; Olmsted, M. G.
- Attitudes of Business Faculty Towards Two Methods of Collecting Teaching Evaluations: Paper vs. Online...; 2002; Dommeyer, C. J., Baum, P., Chapman, K.S., Hanna, R.W.
- Network ethnography and the hypermedia organization: new media, new organizations, new methods; 2002; Howard, P. N.

