Web Survey Bibliography

Title U. S. Air Force Surveys
Author Hamilton, C. H., Datko, L. M., Bell, J.
Year 2002
Access date 02.06.2004
Abstract The Air Force Survey Branch has made great strides to convert, whenever possible, paper administration of surveys to web-based administration. The Chief of Staff of the Air Force Quality of Life Survey was made available on the Internet to every military member and civilian employee for the first time in October 1999 using top-down, Chain-of-Command approach to encourage participation. In a follow-up Quality of Life Survey accomplished in July 2000 with a representative, random sample of Air Force personnel, participants were notified via electronic mail (e-mail) that contained a hyperlink to the web-based survey. There are definite advantages to using e-mail survey administration because there are no costs for paper, printing, packaging, postage, scanning, etc., and vast amounts of information can be collected in a relatively short timeframe using a web-based approach. However, there are a whole host of concerns about response and non-response issues that must be addressed: non-delivery of the survey due to an incorrect e-mail address and/or no access to the Internet, individual and base-level technical issues with software and hardware configurations, unsupported encryptions/security levels, and survey "non-function" for such reasons as "session timeout," incompatibility of browsers, failure of data transmission upon completion of survey, and inverse screen colors. The effectiveness of web-based surveys, lessons learned, and response/non-response issues are investigated.
Year of publication2002
Bibliographic typeConferences, workshops, tutorials, presentations
Print

Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 57th Annual Conference, 2002 (35)