Web Survey Bibliography
Relevance & Research Question: Recently, there has been a surge in the use of Amazon's Mechanical Turk as a way of recruiting participants for online research. Mechanical Turk (MT) is a mini job market, where short and easy jobs are posted by “employers” and completed by “workers” for relatively little pay. Workers are primarily motivated by payment. In economics, a field in which many online studies have recently used MT, this may be a valid recruitment method. However, from a psychology and social science perspective, it seems questionable to employ "workers" as participants. The main motivation of research participants in these fields is usually to contribute to science, help researchers, and to learn about one's self. Thus, we expected that participants recruited from MT would provide lower quality of data than participants recruited via other sources.
Methods & Data: For a large-scale test development project with 160 items, the multiple site entry technique was used to recruit samples from different sites and in different modes. Among the recruitment sites and modes were mailing lists, web study lists, blog announcements, Facebook groups, and MT. Overall, there were 1583 respondents in the study, among them 1190 recruited via MT.
Results: Participants recruited via MT had faster response times (mean difference: 14859ms/page; median difference: 3348ms/page) and answered more to the middle of response scales than participants recruited via other sources. In fact, out of the 64 items with different means, MTurkers scored more in the middle of the scale in 50 items.
Added Value: Several indicators support the hypothesis that participants recruited via MT provide lower quality data than participants from traditional sources for online research. We speculate that the root of these findings is that participants sign up as "worker." Workers respond to be paid and research participants respond to help with research. A second reason why MT workers provide lower quality data may be tied to the forums they have established where jobs are discussed, including online studies. It may well be that rumors and experiences spread in these forums lead to a decrease in data quality.
Conference Homepage (abstract)
Web Survey Bibliography - 2011 (563)
- Using survey data collection as a tool for improving the survey process; 2011; Biffignandi, S., Perani, G., Laureti, A.
- Essential methods for design based sample surveys; 2011; Pfeffermann, D., Rao, C. R.
- ESOMAR AND CASRO submission to the W3C tracking protection working group - Market research techniques...; 2011
- A picnic in the field; negotiating the presentation of the self in researcher/respondent relationships...; 2011; Parsons, J.
- The benefits and constraints of e-mail interviews and discussions as methods of accessing valid data; 2011; Roberts, A.
- Is There a Quick Fix for Open-ended Questions? A Comparison of Qualitative Analysis Techniques; 2011; Tesfaye, C.
- The Impact of Open-Ended Questions: A Multivariate Study of Respondent Engagement; 2011; Gittelman, S. H.
- “You are Invited to Participate”: Challenges of Applying Mixed Survey Methods to Assess...; 2011; Chew, F.
- Literacy and Data Quality in Self-Administered Surveys; 2011; Smyth, J. D., Olson, K.
- Catch Them When You Can: Speeders and Their Role in Online Data Quality; 2011; Gutierrez, C., Wells, T., Rao, K., Kurzynski, D.
- Effects of Post-Incentives on Response Rates, Costs, and Response Quality in a Web Survey of College...; 2011; Stevenson, J., Dykema, J., Cyffka, K., Klein, L., Goldrick-Rab, S.
- Observed Differences in the Placement and Wording of Neutral Response Options in Web Surveys: An Experiment...; 2011; Walton, L., Cobb, C. L., DiSogra, C.
- Effects of response format on requalification for recontact studies; 2011; Thomas, R. K.
- A meta-analysis of experiments manipulating progress indicators in Web surveys; 2011; Callegaro, M., Villar, A., Yang, Y.
- Does mentioning "some people" and "other people" in a survey question increase the...; 2011; Yeager, D. S., Krosnick, J. A.
- Do not track gathers momentum; 2011; Stark, D.
- “Don’t know” the difference - An experimental comparison between Web and CATI; 2011; Schielicke, A.-M., Degen, M.
- Display resolution; 2011
- A Survey Stopping Rule Based on Weighting for Unit Nonresponse; 2011; Lewis, T.
- Classic Inspirations for Social Research Methodology in the time of Online Access Panels ; 2011; Jeřábek, H.
- Five Things You Should Know About Mobile Data Collection; 2011; Pingitore, G.
- Mixed Methods - Analyzing Open-Ended Comments in a Quantitative Employee Survey; 2011; Lawton, L., Broege, N.
- Changing Survey Methods (Discussion); 2011; Lavrakas, P. J.
- Code of standards and ethics for survey research; 2011
- Causes of survey incompletes: Why panelists say they abandon surveys; 2011; Henning, J.
- Canadian online panels: Similar or different?; 2011; Chan, P., Ambrose, D.
- Blend, balance, and stabilize respondent sources; 2011; Eggers, M., Drake, E.
- Beyond data stability: Rising above quality concerns; 2011
- Background - QSOAP; 2011
- Audience evolution: New technologies and the transformation of media audiences; 2011; Napoli, P. M.
- Assessing personality traits through response latencies using item response theory; 2011; Ranger, J., Ortner, T. M.
- American public opinion: Its origins, content, and impact (8th Edition); 2011; Erikson, R. S., Tedin, K. L.
- Amazon's Mechanical Turk. A new source of inexpensive, yet high quality, data?; 2011; Buhrmester, M., Kwang, T., Gosling, S. D.
- A theory of public opinion. A reprint of a classic book with a new introduction by H. Lee Cheek, Jr.; 2011; Wilson, F.
- Clarifying Survey Questions; 2011; Redline, C. D.
- A new representative standard for online research: Conquering the challenge of the dirty little "...; 2011; Gittelman, S., Trimarchi, E., Fawson, B.
- 2011 Skills for Life Survey: Headline findings ; 2011
- The place for mobile research? Multi-mode studies of major cultural events; 2011; Conry, S., Atkinson, S.
- Facial imaging: The new face of online survey research; 2011; Gordon, A., McCallum, D., Sorci, M., Llewellyn, T.
- How far is too far: Traditional, flash and gamification interfaces, and implications for the future...; 2011; Puleston, J., Malinoff, B.
- The Evolution of Edits in the Canadian Census of Population Online Questionnaires; 2011; Laroche, D.
- The Main Innovations of Data Editing and Imputation for the 2010 Italian Agricultural Census ; 2011; Bianchi, G., Lipsi, R. M., Ruocco, G., Salvatore, M. A.
- A classification of question characteristics relevant to measurement (error) and consequently important...; 2011; Campanelli, P., Nicolaas, G., Jaeckle, A., Lynn, P., Hope, S., Blake, M., Gray, M.
- Hrh remuneration: Comparing wage levels, ranking And dispersion of 16 occupations In the health workforce...; 2011; Tijdens, K., de Vries, D.
- Wages worldwide results and measurement issues from the multi-country. WageIndicator web-survey ; 2011; van Klaveren, M., Tijdens, K.
- Text string matching to measure occupations in web-surveys; 2011; Tijdens, K.
- Web-based rating scales: HTML 5 and other innovations; 2011; Funke, F.
- A Methodological Inference towards the Quantification of Technological Frames ; 2011; Cachia, E., Camilleri, P.
- International Economics, Labour markets and Web Surveys Qualities; 2011; Guzi, M., de Pedraza, P.
- On Affordances and Technological Intersubjectivity; 2011; Vatrapu, R.

