Web Survey Bibliography
Relevance & Research Question: Recently, there has been a surge in the use of Amazon's Mechanical Turk as a way of recruiting participants for online research. Mechanical Turk (MT) is a mini job market, where short and easy jobs are posted by “employers” and completed by “workers” for relatively little pay. Workers are primarily motivated by payment. In economics, a field in which many online studies have recently used MT, this may be a valid recruitment method. However, from a psychology and social science perspective, it seems questionable to employ "workers" as participants. The main motivation of research participants in these fields is usually to contribute to science, help researchers, and to learn about one's self. Thus, we expected that participants recruited from MT would provide lower quality of data than participants recruited via other sources.
Methods & Data: For a large-scale test development project with 160 items, the multiple site entry technique was used to recruit samples from different sites and in different modes. Among the recruitment sites and modes were mailing lists, web study lists, blog announcements, Facebook groups, and MT. Overall, there were 1583 respondents in the study, among them 1190 recruited via MT.
Results: Participants recruited via MT had faster response times (mean difference: 14859ms/page; median difference: 3348ms/page) and answered more to the middle of response scales than participants recruited via other sources. In fact, out of the 64 items with different means, MTurkers scored more in the middle of the scale in 50 items.
Added Value: Several indicators support the hypothesis that participants recruited via MT provide lower quality data than participants from traditional sources for online research. We speculate that the root of these findings is that participants sign up as "worker." Workers respond to be paid and research participants respond to help with research. A second reason why MT workers provide lower quality data may be tied to the forums they have established where jobs are discussed, including online studies. It may well be that rumors and experiences spread in these forums lead to a decrease in data quality.
Conference Homepage (abstract)
Web Survey Bibliography (6374)
- Better customer in sight in real time; 2012; Macdonald, E., Wilson, H. N., Konus, H.
- Best practices in data cleaning: A complete guide to everything you need to do before and after collecting...; 2012; Osborne, J. W.
- Benchmarking for better surveys; 2012; Nallan, S.
- An experimental investigation of the effects of noncontingent and contingent incentives in recruiting...; 2012; Lavrakas, P. J., Dennis, J. M., Peugh, J., Shand-Lubbers, J., Lee, E., Peugh, J., Charlebois, O., Murakami...
- Adult gadget ownership over time (2006-2012); 2012
- Subjective Well-being Of Spanish Workers: Continuous Voluntary Web Survey Examination; 2012; de Pedraza, P., Guzi, M.
- 28 Questions to Help Buyers of Online Samples; 2012
- 2010 ACS Content Test Evaluation Report Covering Computer and Internet ; 2012; Shin, H. B.
- Specific mixed-mode methodology to reach sensory disabled people in quantitative surveys; 2012; Fontaine, S.
- Response Mode Choice and the Hard-to-Interview in the American Community Survey; 2012; Nichols, E. M., Horwitz, R., Guarino Tancreto, J.
- Recruiting in an Internet panel using respondent driven sampling; 2012; Schonlau, M.
- A Choice in Mode: A Solution for Increasing Response Rates of Hard-to-Survey Populations?; 2012; Haan, M., Ongena, Y. P.
- The Feasibility of Conducting a Web Survey Using Respondent Driven Sampling among Transgenders in the...; 2012; Kappelhof, J.
- The role of topic interest and topic salience in online panel web surveys.; 2012; Keusch, F.
- Multi-Language Multi-Continent B2B Community Panel: How B2B research can effectively span the world; 2012; Morden, M., Accomando, E.
- Can Survey Gaming Techniques Cross Continents? Examining cross cultural reactions to creative questioning...; 2012; Puleston, J.
- Facing The Future Webcams as a survey tool in China; 2012; Gordon, A., Llewellyn, T., Gu, E.
- Device Diversity: Understanding the complexity of varied devices for taking surveys – Case study...; 2012; Pearson, C., Backlund, K., Veling, L., Tsvelik, M., Jehoel, S.
- Research Goes Mobile: Findings from initial smartphone application research; 2012; Dubreuil, C., Joubert, S.
- Research in the Mobile Mindset: Exploring the unexplored in the mobile research space; 2012; Willems, A., Veris, E., Verhaeghe, A.
- Better Answers to Basic Questions: Enhancing the accuracy of online reach and audience metrics; 2012; van Dam, P. H., van Ossenbruggen, R., Voorend, R.
- Rules of engagement: The war against poorly engaged respondents - guidelines for elimination; 2012; Gittelman, S. H., Trimarchi, E.
- Reality check in the digital age: The relationship between what we ask and what people actually do; 2012; Hofmeyr, J., Louw, A.
- Website Versus Traditional Survey Comments: Do they tell the same story?; 2012; Brandt, R., House, M.
- Dimensions of Online Survey Data Quality What really matters?; 2012; Puleston, J., Eggers, M.
- WEBDATANET: web-based data-collection methodological challenges, solutions and implementations. Action...; 2012; de Pedraza, P.
- WebSM Study: Survey software features overview ; 2012; Vehovar, V.; Cehovin, G.; Kavcic, L.; Lenar, J.
- Web Panels; 2012; Bethlehem, J., Biffignandi, S.
- Use of Response Propensities; 2012; Bethlehem, J., Biffignandi, S.
- Weighting Adjustment Techniques; 2012; Bethlehem, J., Biffignandi, S.
- The Problem of Self-Selection; 2012; Bethlehem, J.,Biffignandi, S.
- The Problem of Undercoverage; 2012; Bethlehem, J., Biffignandi, S.
- Mixed-Mode Surveys; 2012; Bethlehem, J., Biffignandi, S.
- Designing a Web Survey Questionnaire; 2012; Bethlehem, J., Biffignandi, S.
- Examining Contexts-of-Use for Web-Based and Paper-Based Questionnaires; 2012; Hardré, P. L., Crowson, H. M., Xie, K.
- Probabilistic survey questions and incorrect answers: Retirement income replacement rates; 2012; van Santen, P., Alessie, R., Kalwij, A.
- Survey Quality; 2012; Lyberg, L. E.
- Combining Mail and E-Mail Contacts to Facilitate Participation in Mixed-Mode Surveys; 2012; Israel, G. D.
- Effects of E-Mailed Versus Mailed Invitations and Incentives on Response Rates, Data Quality, and Costs...; 2012; Dykema, J., Stevenson, J., Klein, L., Kim, Y., Day, B.
- Prenotification, Incentives, and Survey Modality: An Experimental Test of Methods to Increase Survey...; 2012; Tepper, J. R., Jacob, B.
- Measuring Work Activities and Skill Requirements of Occupations: Experiences from a European Pilot Study...; 2012; Tijdens, K., De Ruijter, E., De Ruijter, J.
- Using Free Online Survey Software in Your Teaching; 2012; Chippindall, J.
- Reaching and Hearing the Invisible: Organizational Research on Invisible Stigmatized Groups via Web...; 2012; Trau, R. N. C., Haertel, C. E. J., Haertel, G. F.
- Comparability of Survey Measurements; 2012; Oberski, D.
- Why People Agree to Participate in Surveys; 2012; Albaum, G., Smith, S. M.
- Unit Non-Response Due to Refusal; 2012; Stoop, I.
- Classification of Surveys; 2012; Stoop, I., Harrison, E.
- What Survey Modes are Most Effective in Eliciting Self-Reports of Criminal or Delinquent Behavior?; 2012; Kleck, G., Roberts, K.
- Non-Response and Measurement Error; 2012; Billiet, J., Matsuo, H.
- An Overlooked Approach in Survey Research: Total Survey Error; 2012; Bautista, R.

