Web Survey Bibliography
Item nonresponse in self-administered modes such as Web and mail can be a major problem affecting survey data quality and, in some cases, may be as severe as unit nonresponse. Moreover, little is known about the determinants of item nonresponse in Web and mail household surveys. In this paper, we assess item nonresponse differences by Web and mail modes, question types (e.g. factual, attitudinal, behavioral) and formats (e.g. nominal, ordinal, multi-item, open-end, etc.), and respondent demographics (e.g. gender, age, education, race, and income) in three general public household surveys. For the three surveys, each conducted in the northwestern U.S. in 2007, 2008, and 2009, respectively, we used address-based sampling with the U.S. Postal Service‟s Delivery Sequence File and employed postal mail methods to send all contacts. Sampled respondents in each survey were presented with a) a mail-only response option, b) a mail response option with a Web follow-up sent two weeks later (i.e. mail+web), or c) a Web response option with a mail follow-up sent two weeks later (i.e. web+mail). The Web and mail questionnaires in each survey were designed very similarly in order to minimize and control for effects from visual design and layout. This paper serves to quantify and describe item nonresponse differences and the sources of those differences, and to identify potential ways of reducing item nonresponse in Web and mail modes of data collection.
Survey Practice Homepage (abstract) / (full text) and Author Homepage (abstract) / (full text)
Web Survey Bibliography - Mixed mode surveys (848)
- Survey quality prediction system 2.0; 2013
- Mode Matters: Evaluating Response Comparability in a Mixed-Mode Survey; 2013; Bowyer, B. T., Rogowski, J. C.
- Research Intentions are Nothing without Technology: Mixed-Method Web Surveys and the Coberen Wall of...; 2013; Ganassali, S., Rodriguez-Santos, C.
- On the Use of Latent Variable Models to Detect Differences in the Interpretation of Vague Quantifiers...; 2013; Griffin, J.
- Designing and conducting business surveys; 2013; Snijkers, G.,Araldsen, G., , Willimack, D. K.Jones, J.
- Using a web-based survey tool to undertake a Delphi study: Application for nurse education research; 2013; Gill, F. J., Leslie, G. D., Grech, C., Latour, J. M.
- Using Online and Paper Surveys - The Effectiveness of Mixed-Mode Methodology for Populations Over 50; 2013; De Bernardo, D. H., Curtis, A.
- Online Mixed Mode Surveying using a Responsive Design; 2013; Kissau, K.
- E-questionnaire in cross-sectional household surveys; 2013; Karaganis, M.
- Mixed-mode including web: Recent developments at Statistics Netherlands; 2013; Luiten, A., Schouten, B.
- Measurement effects in mixed-mode panel surveys; 2013; Lugtig, P. J.
- Measurement issues in web surveys: An overview of opportunities and challenges; 2013; Calderwood, L.
- Experiences from a probability-based Internet panel: Sample, recruitment and participation; 2013; Scherpenzeel, A.
- Issues of Coverage and Sampling in Web Surveys for the General Population: An Overview; 2013; Lynn, P.
- The Science of Web Surveys; 2013; Tourangeau, R., Conrad, F. G., Couper, M. P.
- Surveying “difficult-to-sample” backpackers through Facebook? Employing a mixed-mode dual...; 2013; Morris Paris, C.
- The Use of Mixed Methods in Organizational Communication Research; 2013; Salem, P. J.
- Online Instruments, Data Collection, and Electronic Measurements: Organizational Advancements; 2013; Bocarnea, M. C., Reynolds, R. A., Baker, J. D.
- Using paradata to explore item-level response times in surveys; 2012; Couper, M. P., Kreuter, F.
- The rise of the "connected viewer"; 2012; Smith, A., Boyles, J. L.
- Internet access - Households and individuals, 2012 part 2; 2012
- Internet access - Households and individuals, 2012; 2012
- Sampling for Single and Multi-Mode Surveys using Address-Based Sampling; 2012; O'Muircheartaigh, C.
- Mode and non-response effects and their treatment; 2012; Chrysanthopoulos, S., Georgostathi, A.
- What can be said about quality in the Central Population Register based on a self-completion survey...; 2012; Falnes-Dalheim, E., Pedersen, H. E.
- Improving the quality of complex surveys: The case of the EU Labour Force Survey ; 2012; van der Valk, J.
- The re-engineering of the Structural Earnings survey process: Mixed - Mode data collection and new E...; 2012; Cardinaleschi, S., De Santis, S., Rocci, F., Spinelli, V.
- Choosing a Data Collection Approach: Mixed Mode Design Experiences in Statistics Finland; 2012; Taskinen, P., Kiianmaa, N.
- Does mentioning "Some People" and "Other People" in an opinion question improve...; 2012; Yeager, D. S., Krosnick, J. A.
- Specific mixed-mode methodology to reach sensory disabled people in quantitative surveys; 2012; Fontaine, S.
- A Choice in Mode: A Solution for Increasing Response Rates of Hard-to-Survey Populations?; 2012; Haan, M., Ongena, Y. P.
- WEBDATANET: web-based data-collection methodological challenges, solutions and implementations. Action...; 2012; de Pedraza, P.
- Web Panels; 2012; Bethlehem, J., Biffignandi, S.
- The Problem of Undercoverage; 2012; Bethlehem, J., Biffignandi, S.
- Mixed-Mode Surveys; 2012; Bethlehem, J., Biffignandi, S.
- Combining Mail and E-Mail Contacts to Facilitate Participation in Mixed-Mode Surveys; 2012; Israel, G. D.
- Effects of E-Mailed Versus Mailed Invitations and Incentives on Response Rates, Data Quality, and Costs...; 2012; Dykema, J., Stevenson, J., Klein, L., Kim, Y., Day, B.
- Costs and Errors in Fixed and Mobile Phone Surveys; 2012; Vehovar, V., Slavec, A., Berzelak, N.
- “I think I know what you did last summer” Improving data quality in panel surveys; 2012; Lugtig, P. J.
- Understanding Society Innovation Panel Wave 4: Results from Methodological Experiments; 2012; Burton, J., Budd, S., Gilbert, E., Jaeckle, A., Kaminska, O., Uhrig, S.C. N., Brown, M., Calderwood,...
- The Propensity of Older Respondents to Participate in a General Purpose Survey; 2012; Lynn, P.
- Mode-Switch Protocols: How a Seemingly Small Design Difference can affect Attrition Rates and Attrition...; 2012; Lynn, P.
- Does Giving People Their Preferred Survey Mode Actually Increase Survey Participation Rates?; 2012; Olson, K., Smyth, J. D., Wood, H.
- Going online with a face-to-face household panel: Initial results from an experiment on the UK Household...; 2012; Jaeckle, A., Lynn, P., Burton, J.
- Survey Quality Evaluation for Business Surveys; 2012; Biemer, P. P.
- Mixed Mode Survey Design: Mode Effect Problem; 2012; Sztabinski, F., Zmijewska-Jedrzejczyk, T.
- Solving the Mode Mystery The Cost, Coverage and Quality Tradeoffs of Picking (and Mixing) Online and...; 2012; Cape, P. J., Phillips, K.
- Ordering Your Attention: Response Order Effects in Parallel Phone and Online Surveys; 2012; Barlas, F. M., Thomas, R. K.
- Influencing Mode Choice in a Mixed Mode Survey; 2012; Mooney, G., Lan, F., Lin, X., Hurwitz, A.
- Developing a New Mixed Mode Methodology for a Provincial Park Camper Survey in British Columbia; 2012; Dyck, B. W., Dearden, P., Rollins, R.
