Web Survey Bibliography
Item nonresponse in self-administered modes such as Web and mail can be a major problem affecting survey data quality and, in some cases, may be as severe as unit nonresponse. Moreover, little is known about the determinants of item nonresponse in Web and mail household surveys. In this paper, we assess item nonresponse differences by Web and mail modes, question types (e.g. factual, attitudinal, behavioral) and formats (e.g. nominal, ordinal, multi-item, open-end, etc.), and respondent demographics (e.g. gender, age, education, race, and income) in three general public household surveys. For the three surveys, each conducted in the northwestern U.S. in 2007, 2008, and 2009, respectively, we used address-based sampling with the U.S. Postal Service‟s Delivery Sequence File and employed postal mail methods to send all contacts. Sampled respondents in each survey were presented with a) a mail-only response option, b) a mail response option with a Web follow-up sent two weeks later (i.e. mail+web), or c) a Web response option with a mail follow-up sent two weeks later (i.e. web+mail). The Web and mail questionnaires in each survey were designed very similarly in order to minimize and control for effects from visual design and layout. This paper serves to quantify and describe item nonresponse differences and the sources of those differences, and to identify potential ways of reducing item nonresponse in Web and mail modes of data collection.
Survey Practice Homepage (abstract) / (full text) and Author Homepage (abstract) / (full text)
Web Survey Bibliography (1922)
- The Effects of Pushing Web in a Mixed-Mode Establishment Data Collection; 2013; Ellis, C.
- Effects of Lotteries on Response Behavior in Online Panels; 2013; Goeritz, A., Luthe, S. C.
- Lotteries and study results in market research online panels; 2013; Goeritz, A., Luthe, S. C.
- Using Paradata to Study Response to Within-Survey Requests; 2013; Sakshaug, J. W.
- Improving Surveys with Paradata: Analytic Uses of Process Information; 2013; Kreuter, F.
- A nationwide web-based freight data collection; 2013; Samimi, A., Mohammadian, A., Kawamura, K.
- Mode Matters: Evaluating Response Comparability in a Mixed-Mode Survey; 2013; Bowyer, B. T., Rogowski, J. C.
- Comparing Survey Results Obtained via Mobile Devices and Computers: An Experiment With a Mobile Web...; 2013; de Bruijne, M., Wijnant, A.
- Methodological Considerations of Qualitative Email Interviews; 2013; Nehls, K.
- Reducing Response Burden for Enterprises Combining Methods for Data Collection on the Internet; 2013; Vik, T.
- Advancing Research Methods with New Technologies; 2013; Sappleton, N.
- Data Quality in PC and Mobile Web Surveys; 2013; Mavletova, A. M.
- By the Numbers: Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Designing and conducting business surveys; 2013; Snijkers, G.,Araldsen, G., , Willimack, D. K.Jones, J.
- Do I Have Your Full Attention?; 2013; Cape, P. J.
- Optimizing Surveys for Smartphones: Maximizing Response Rates While Minimizing Bias; 2013; Lattery, K., Park Bartolone, G., Saunders, T.
- Solving the Unintentional Mobile Challenge; 2013; Peterson, G., Mechling, J., LaFrance, J., Ham, G.
- Mobile Research Risk: What Happens to Data Quality When Respondents Use a Mobile Device for a Survey...; 2013; Baker-Prewitt, J.
- Challenges for Researchers Investigating Contraceptive Use and Pregnancy Intentions of Young Women Living...; 2013; Herbert, D. L., Loxton, D., Bateson, D., Weisberg, E., Lucke, J. C.
- Using a web-based survey tool to undertake a Delphi study: Application for nurse education research; 2013; Gill, F. J., Leslie, G. D., Grech, C., Latour, J. M.
- Addressing Survey Nonresponse Issues: Implications for ATE Principal Investigators, Evaluators, and...; 2013; Welch, W. W., Barlau, A. N.
- Pros and cons of virtual interviewers – vote in the discussion about surveytainment; 2013; Póltorak, M., Kowalski, J.
- Examination of the equivalence of self-report survey-based paper-and-pencil and internet data collection...; 2013; Weigold, A., Weigold, I. K., Russell, E. J.
- An Assessment of Incentive Versus Survey Length Trade-offs in a Web Survey of Radiologists; 2013; Ziegenfuss, J. Y., Niederhauser, B. D., Kallmes, D., Beebe, T. J.
- Using Online and Paper Surveys - The Effectiveness of Mixed-Mode Methodology for Populations Over 50; 2013; De Bernardo, D. H., Curtis, A.
- The monetary value of good questionnaire design; 2013; Tress, F.
- Slide to ruin data: How slider scales may negatively affect data quality and what to do about it; 2013; Funke, F.
- Measuring wages via a volunteer web survey – a cross-national analysis of item nonresponse; 2013; Steinmetz, S., Annmaria, B.
- Does one really know?: Avoiding noninformative answers in a reliable way.; 2013; de Leeuw, E. D., Boevee, A., Hox, J.
- Sensitive Topics in PC and Mobile Web Surveys; 2013; Mavletova, A. M., Couper, M. P.
- Mobile Research Performance: How Mobile Respondents Differ from PC Users Concerning Interview Quality...; 2013; Schmidt, S., Wenzel, O.
- Who responds to website visitor satisfaction surveys?; 2013; Andreadis, I.
- Why are you leaving me?? - Personality predictors of answering drop out in an online-study; 2013; Thielsch, M., Nestler, S., Back, M.
- Seducing the respondent – how to optimise invitations in on-site online research?; 2013; Póltorak, M., Kowalski, J.
- E-questionnaire in cross-sectional household surveys; 2013; Karaganis, M.
- GESIS Online Panel Pilot: Results from a Probability-Based Online Access Panel; 2013; Kaczmirek, L., Bandilla, W., Schaurer, I., Struminskaya, B., Weyandt, K.
- How the screen-out influence the dropout of a commercial panel; 2013; Bartoli, B.
- Break-off and attrition in the GIP amongst technologically experienced and inexperienced participants...; 2013; Blom, A. G., Bossert, D., Clark, V., Funke, F., Gebhard, F., Holthausen, A., Krieger, U., Wachenfeld...
- Nonresponse and Nonresponse Bias in a Probability-Based Internet Panel; 2013; Blom, A. G., Bossert, D., Funke, F., Gebhard, F., Holthausen, A., Krieger, U.
- Rewards - Money for Nothing?; 2013; Cape, P. J., Martin, P.
- Effects of incentive reduction after a series of higher incentive waves in a probability-based online...; 2013; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- Timing of Nonparticipation in an Online Panel: The effect of incentive strategies; 2013; Douhou, S., Scherpenzeel, A.
- Mixed-mode including web: Recent developments at Statistics Netherlands; 2013; Luiten, A., Schouten, B.
- Surveys on Mobile Devices: Opportunities and Challenges; 2013; Couper, M. P.
- Experiences from a probability-based Internet panel: Sample, recruitment and participation; 2013; Scherpenzeel, A.
- Participation and engagement in web surveys of the general population: An overview of challenges and...; 2013; Roberts, C.
- Using Web Survey Panels to Estimate Population Characteristics: A Comparison of Alternative Approaches...; 2013; Rivers, D.
- Online Research, Game On!; 2013; Puleston, J.
- The Design of Grids in Web Surveys; 2013; Couper, M. P., Tourangeau, R., Conrad, F. G., Zhang, C.
- Understanding and Applying Research Design; 2013; Abbott, M. L., McKinney, J.
