Web Survey Bibliography
Relevance and Research Question
Since online-based research methods, especially online surveys, have established as a significant method in market research and social research, the use of mobile phones as research instruments is more and more examined. Mobile phones deliver several advantages for researchers, they are widely spread and accepted in society and they offer the opportunity to screen the context of data collection in the field (context-sensitivity). The current study analyses the usability of self-administrated mobile web surveys in comparison to a classic web survey, focusing on participation behavior, sampling, response rate, as well as dropout rates of such a study-design.
Methods & Data
The comparative survey was realized during a student-festival at a German university in summer 2011. During the five days of the event, a short-questionnaire concerning visitors-satisfaction was offered to the visitors via mobile-web survey as well as classic web-survey, the participants could choose which version of the survey they wanted to answer. Overall n=108 (n=60 mobile-web survey; n=48 classic web survey) respondents (average age: 23 years) were recruited using personal promotion as well as a flyer campaign.
Results
The comparison of the mobile web survey and the classic web survey showed several differences. Even though the respondents of the mobile survey rate the survey as innovative and enjoyable, they reported technical difficulties in answering the mobile survey. The longer average processing time of the mobile survey (412 seconds) in comparison to the classic web-survey (233 seconds) indicates the same result. Consequently the respondents describe the mobile web survey as more annoying and complicated than the classic web survey. Nevertheless the drop-out rate is equal in both surveys.
Added Value
The findings indicate that mobile web surveys are a promising (new) method in market and social research and should be further investigated in future. Due to the increasing number of smartphones and mobile-only households mobile based research methods will become more and more important especially to realize representative studies. To develop valid and reliable mobile research methods and to increase the usage enjoyment as well as reduce technical difficulties, further investigations of this innovative method are needed.
Conference Homepage (abstract) / (full text)
Web survey bibliography (4086)
- ESS Handbook for Quality Reports; 2009
- ESS Standard for Quality Reports; 2009
- Guest Blog: More on the Problems with Opt-in Internet Surveys; 2009; Langer, G.
- Psychological Factors Affecting Perceptions of Unsolicited Commercial E-mail; 2009; Morimoto, M., Chang, S.
- Innovations in Social Science Research Methods; 2009; Xenitidou, M., Gilbert, N.
- Where Is the unproctored Internet testing train headed now?; 2009; Tippins, N. T.
- Statistical disclosure control for survey data; 2009; Skinner, C.
- Response format effects on measurement of employment; 2009; Thomas, R. K., Dillman, D. A., Smyth, J. D.
- Preserving the integrity of online testing; 2009; Burke, E.
- Mobile surveys from a technological perspective; 2009; Pferdekämper, T., Batanic, B.
- MarketTools TrueSample; 2009
- ISO 26362 Access panels in market, opinion, and social research-Vocabulary and service requirements; 2009
- Internet alternatives to traditional proctored testing: Where are we now?; 2009; Tippins, N. T.
- From the Editor; 2009; Sackett, P. R.
- Exploring mode effects in a panel survey of new businesses; 2009; Santos, B., DesRoches, D.
- Dirty little secrets of online panels. And how the one you select can make or break your study; 2009
- comScore Media Metrix U.S. Methodlogy. An ARF research review; 2009; Cook, W. A., Pettit, R.
- Can we make official statistics with self-selection web surveys?; 2009; Bethlehem, J.
- Attitudes over time: The psychology of panel conditioning; 2009; Sturgis, P., Allum, N., Brunton-Smith, I.
- Association collaborative effort releases online research definitions, expands membership; 2009
- The Effect of Phrasing Scale Items in Low-Brow or High-Brow Language on Responses; 2009; Blasius, J., Friedrichs, J.
- Question and Questionnaire Design; 2009; Krosnick, J. A., Presser, S.
- Attrition in Consumer Panels; 2009; Tortora, R. D.
- Sample Design for Understanding Society ; 2009; Lynn, P.
- The 2008 Confirmit Annual Market Research Software Survey; 2009; Macer, T., Wilson, S.
- Predicting Tie Strength With Social Media; 2009; Karahalios, K., Gilbert, Er.
- A Special Report from the Advertising Research Foundation - The Foundations of Quality Initiative: A...; 2009; Walker, R., Pettit, R., Rubinson, J.
- A Web-Based Tool for Assessing and Improving the Usefulness of Community Health Assessments; 2009; Stoto, M. A., Straus, S. G., Bohn, C., Irani, P.
- The rise of survey sampling; 2009; Bethlehem, J.
- Using an ABS frame to recruit a probability-based online panel; 2009; DiSogra, C.
- Address Based Sampling: How to Do It, Practical Tips; 2009; Dutwin, D.
- Use of Incentives in Survey Research; 2009; Lavrakas, P. J.
- Stochastic properties of the Internet sample; 2009; Getka-Wilczynska, E.
- Continuous Measurement of Musically-Induced Emotion: A Web Experiment ; 2009; Egermann, H., Nagel, F., Altenmueller, E., Kopiez, R.
- E-epidemiology : Adapting epidemiological methods for the 21st century; 2009; Bexelius, C.
- Web based survey: an emerging tool; 2009; Srivenkataramana, T., Saisree, M.
- The Use of Online Methodologies in Data Collection for Gambling and Gaming Addictions; 2009; Griffiths, M. D.
- Questasy: Online Survey Data Dissemination Using DDI 3; 2009; de Bruijne, M., Amin, A.
- Methodeneffekte von Web-Befragungen: Soziale Erwünschtheit vs. Soziale Entkontextualisierung; 2009; Taddicken, M.
- Response Mode and Bias Analysis in the IRS’ Individual Taxpayer Burden Survey; 2009; Brick, J. M., Contos, G., Masken, K., Nord, R.
- Survey Mode Effects in Two Military Surveys; 2009; Yang, M., Falcone, A. E., Milan, L. M.
- Measuring Internet And Press Audience In The Media Convergence Era. In Search Of A New Paradigm In Researching...; 2009; Pawlak, J., Póltorak, M.
- The Decline And Fall Of The Response Rate: The Fightback ; 2009; Green, A., Staplehurst, S., Windle, R.
- Internet Measurement of Ad-noting: Sampling and Statistical Issues; 2009; Frankel, M. R., Baim, J., Galin, M., Agresti, J., Augemberg, K.
- Audipresse Premium: Using The Internet To Help Measure Press Readership ; 2009; Saint-Joanis, G., Néraudau, J.
- Questionnaire Intelligence: New Rules Of Engagement For Online Survey Design ; 2009; McMahon, L., Stamp, R.
- Presenting Publications in Online Print Audience Questionnaires; 2009; Carroll, J., Collins, S., Farrer, N.
- Methodological Tests On Online Research: Incidence Of Formal Aspects/Questionnaire Layout On The Results...; 2009; Schmutz, B., Lê Van Truoc, O.
- Online Interviewing through Access Panel: Quantity and Quality Assurance; 2009; Petric, I., Appel, M., de Leeuw, E. D.
- The impact of gender in e-mailed survey invitations; 2009; Derham, P.