Web Survey Bibliography
Relevance & Research Question: Contemporary empirical research is increasingly supported with information-communication technologies. Despite playing an extremely important role, online software tools receive only little attention in literature; rare examples include Macer (2002), Crafword (2002, 2006), Vehovar et. al. (2005), Berzelak (2006), Kazcmirek (2006, 2008) and Zuckerberg (2006).
Methods & Data: We used the public WebSM database of 400 online survey tools, where key characteristics were observed for each tool: pricing, code availability, languages, countries, support, website characteristics, promotion etc. The analysis enables studying trends in historical context within CASIC developments. Next, software tools were tested and evaluated according to 50 differentiating features related to questionnaire design, appearance, routing, sample management, multi-mode support, data security, paradata, data export, and reporting. A clustering of existing software was performed based on these characteristics. In addition, as results confirm various customer studies showing that lack of integration (e.g. support to early stages of questionnaire development) is the key deficiency of contemporary web software tools, an experiment was conducted. One group developed a questionnaire the usual way (drafts in a word processor, exchanged via e-mail and only the finalized version converted to the online tool), while the other group developed the same questionnaire using a prototype software which supports full integration from the earliest stage.
Results: Web software tools can be classified into three large groups. However, all three suffer from a relatively weak support for post-survey activities (editing, coding, weighting, analysis), in particular the lack of an integrated support for questionnaire development (on-line collaboration, drafting, archiving, commenting, versioning, editing). Namely, all software assumes a pre-existing questionnaire version, which was already extensively pre-communicated in some external software (e.g. e-mail). The results of the experiment reconfirm the problem: the users clearly prefer the integrated online tool.
Added Value: This is the first comprehensive study of all available web survey software on the market ever. Besides the insight into the status and trends, the results demonstrate key deficiencies of current web software (i.e. lack of integration), while the experiment performed in the study suggests a possible solution.
Conference Homepage (abstract) / (presentation)
Web Survey Bibliography (6359)
- Rewards - Money for Nothing?; 2013; Cape, P. J., Martin, P.
- Effects of incentive reduction after a series of higher incentive waves in a probability-based online...; 2013; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- Timing of Nonparticipation in an Online Panel: The effect of incentive strategies; 2013; Douhou, S., Scherpenzeel, A.
- Mixed-mode including web: Recent developments at Statistics Netherlands; 2013; Luiten, A., Schouten, B.
- Web coverage in the UK and its potential impact on general population web surveys; 2013; Callegaro, M.
- Surveys on Mobile Devices: Opportunities and Challenges; 2013; Couper, M. P.
- Measurement effects in mixed-mode panel surveys; 2013; Lugtig, P. J.
- Life history calendars - a viable method for web-based data collection?; 2013; Glasner, T., van der Vaart, W.
- Measurement issues in web surveys: An overview of opportunities and challenges; 2013; Calderwood, L.
- Experiences from a probability-based Internet panel: Sample, recruitment and participation; 2013; Scherpenzeel, A.
- Participation and engagement in web surveys of the general population: An overview of challenges and...; 2013; Roberts, C.
- Using Web Survey Panels to Estimate Population Characteristics: A Comparison of Alternative Approaches...; 2013; Rivers, D.
- Online Research, Game On!; 2013; Puleston, J.
- The ONS Beyond 2011 Programme & possible implications for social surveys; 2013; Morris, L.
- Issues of Coverage and Sampling in Web Surveys for the General Population: An Overview; 2013; Lynn, P.
- Use of a Social Networking Web Site for Recruiting Canadian Youth for Medical Research; 2013; Chu, J. L., Snider, C. E.
- Comparison of web-based versus paper-and-pencil administration of a humor survey; 2013; Wang, C.-C., Cheng, C.-L.;, Liu, K.-S., Cheng, Y.-Y.
- The Design of Grids in Web Surveys; 2013; Couper, M. P., Tourangeau, R., Conrad, F. G., Zhang, C.
- The smartphone in survey research: experiments for time use data; 2013; Fernee, H., Scherpenzeel, A.
- Survey Research; 2013; Abbott, M. L., McKinney, J.
- Understanding and Applying Research Design; 2013; Abbott, M. L., McKinney, J.
- Large-Scale Analysis and Testing; 2013; Cao, M., Zhang, Q.
- The Science of Web Surveys; 2013; Tourangeau, R., Conrad, F. G., Couper, M. P.
- How to create online questionnaires: A beginner's guide to survey design for businesses and students...; 2013; Lipscomb, L.
- True experimental data collection on the Internet; 2013; Reips, U. -D., Krantz, J. H.
- Virtual Research Methods; 2013; Hine, C.
- Askito: An open source Web questionnaire tool; 2013; Reips, U. -D., Heilmann, T.
- Informed Consent for Web Paradata Use; 2013; Couper, M. P., Singer, E.
- Measurement invariance and quality of composite scores in a face-to-face and a web survey; 2013; Revilla, M.
- Exploring Response Differences between Face-to-Face and Web Surveys: A Qualitative Comparative Analysis...; 2013; Bennink, M., Moors, G., Gelissen, J.
- 'Ready to complete the survey on Facebook': Web 2.0 as a research tool in business studies; 2013; Gregori, A., Baltar, F.
- Surveying “difficult-to-sample” backpackers through Facebook? Employing a mixed-mode dual...; 2013; Morris Paris, C.
- The Use of Mixed Methods in Organizational Communication Research; 2013; Salem, P. J.
- The Use of E-Questionnaires in Organizational Surveys; 2013; Brender-Ilan, Y., Vinitzky, G.
- Online Instruments, Data Collection, and Electronic Measurements: Organizational Advancements; 2013; Bocarnea, M. C., Reynolds, R. A., Baker, J. D.
- Convenient yet not a convenience sample: Jury pools as experimental subject pools; 2013; Murray, G. R., Rugeley, C. R., Mitchell, D.-G., Mondak, J. J.
- The equivalence of Internet versus paper-based surveys in IT/IS adoption research in collectivistic...; 2013; Fang, J., Wen, C., Prybutok, V.
- Examining the Gender Effects of Different Incentive Amounts in a Web Survey; 2013; Boulianne, S. J.
- Online Survey Software; 2013; Baker, J. D.
- How Do Lotteries and Study Results Influence Response Behavior in Online Panels?; 2013; Goeritz, A., Luthe, S. C.
- Mode Effects in Free-list Elicitation: Comparing Oral, Written, and Web-based Data Collection; 2013; Gravlee, C. C., Bernard, H. R., R., Jacobsohn, A., R.Maxwell, C. R.
- Incentives for college student participation in web-based substance use surveys; 2013; Patrick, M. E., Singer, E., Boyd, C. J., Cranford, J. A., McCabe, S. E.
- The effect of short formative diagnostic web quizzes with minimal feedback; 2013; Baelter, O., Enstroem, E., Klingenberg, B.
- Increasing Web Survey Response Rates in Innovation Research: An Experimental Study of Static and Dynamic...; 2013; Sauermann, H.; Roach, M.
- Sample composition discrepancies in different stages of a probability-based online panel; 2013; Bosnjak, M., Haas, I., Galesic, M., Kaczmirek, L., Bandilla, W., Couper, M. P.
- Survey of Cloud Computing; 2013; Furht, B.
- A comparison of data quality and practicality of online versus postal questionnaires in a sample of...; 2013; King, M. T., Butow, P., Olver, I., Smith, A. B.
- Up Means Good: The Impact of Screen Position on Evaluative Ratings in Web Surveys.; 2013; Tourangeau, R., Conrad, F. G., Couper, M. P.
- Using paradata to explore item-level response times in surveys; 2012; Couper, M. P., Kreuter, F.
- Using multivariate statistics, 6th Edition; 2012; Tabachnick, B. G., Fidell, L. S.