Web Survey Bibliography
Perhaps more than paper or telephone modes, online surveys face significant data quality concerns due to breakoffs. Online surveys that are time-consuming or cognitively demanding can be closed with a simple mouse click. And more broadly, the context of Internet usage may involve more distraction and competition for respondents’ time and attention to complete surveys, compared to phone and paper surveys. There have been dozens of studies on the impact of progress indicators on breakoff rates, with a metaanalysis showing inconsistent effects across comparable studies for constant rate progress bar indicators (Callegaro, Yang & Villar, AAPOR 2011) . However, most progress bar experimentation has been conducted on long questionnaires (>10 minutes median completion time). Drop-off on shorter online surveys is still a concern, and the impact of progress bars on these surveys is largely unknown. Furthermore, the horizontal width of a progress bar could impact its effect, which has yet to be examined. We use a split-ballot experiment on a short online survey (median response time <3 minutes) to evaluate the impact of using progress bars of two widths (wide and narrow) compared to a control group without a progress bar. We compare breakoff rates, item & unit nonresponse, and response time to provide initial experimental evidence to understand the effects of progress indicators on short questionnaires and a potential relationship with the width of the progress bar. Our hypothesis is that, keeping everything constant, the wider progress bar should produce lower break offs than the narrow one because respondents can more easily see the movement of the bar. We also hypothesize that for short surveys the progress bar will reduce break offs in comparison to not showing the bar. Data are currently being collected for this experiment, in a tracking survey of online product users’ attitudes.
Conference Homepage (abstract)
Web Survey Bibliography - Nonresponse (1921)
- Effects of Lotteries on Response Behavior in Online Panels; 2013; Goeritz, A., Luthe, S. C.
- Lotteries and study results in market research online panels; 2013; Goeritz, A., Luthe, S. C.
- Using Paradata to Study Response to Within-Survey Requests; 2013; Sakshaug, J. W.
- Improving Surveys with Paradata: Analytic Uses of Process Information; 2013; Kreuter, F.
- A nationwide web-based freight data collection; 2013; Samimi, A., Mohammadian, A., Kawamura, K.
- Mode Matters: Evaluating Response Comparability in a Mixed-Mode Survey; 2013; Bowyer, B. T., Rogowski, J. C.
- Comparing Survey Results Obtained via Mobile Devices and Computers: An Experiment With a Mobile Web...; 2013; de Bruijne, M., Wijnant, A.
- Methodological Considerations of Qualitative Email Interviews; 2013; Nehls, K.
- Reducing Response Burden for Enterprises Combining Methods for Data Collection on the Internet; 2013; Vik, T.
- Advancing Research Methods with New Technologies; 2013; Sappleton, N.
- Data Quality in PC and Mobile Web Surveys; 2013; Mavletova, A. M.
- By the Numbers: Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Designing and conducting business surveys; 2013; Snijkers, G.,Araldsen, G., , Willimack, D. K.Jones, J.
- Do I Have Your Full Attention?; 2013; Cape, P. J.
- Optimizing Surveys for Smartphones: Maximizing Response Rates While Minimizing Bias; 2013; Lattery, K., Park Bartolone, G., Saunders, T.
- Solving the Unintentional Mobile Challenge; 2013; Peterson, G., Mechling, J., LaFrance, J., Ham, G.
- Mobile Research Risk: What Happens to Data Quality When Respondents Use a Mobile Device for a Survey...; 2013; Baker-Prewitt, J.
- Challenges for Researchers Investigating Contraceptive Use and Pregnancy Intentions of Young Women Living...; 2013; Herbert, D. L., Loxton, D., Bateson, D., Weisberg, E., Lucke, J. C.
- Using a web-based survey tool to undertake a Delphi study: Application for nurse education research; 2013; Gill, F. J., Leslie, G. D., Grech, C., Latour, J. M.
- Addressing Survey Nonresponse Issues: Implications for ATE Principal Investigators, Evaluators, and...; 2013; Welch, W. W., Barlau, A. N.
- Pros and cons of virtual interviewers – vote in the discussion about surveytainment; 2013; Póltorak, M., Kowalski, J.
- Examination of the equivalence of self-report survey-based paper-and-pencil and internet data collection...; 2013; Weigold, A., Weigold, I. K., Russell, E. J.
- An Assessment of Incentive Versus Survey Length Trade-offs in a Web Survey of Radiologists; 2013; Ziegenfuss, J. Y., Niederhauser, B. D., Kallmes, D., Beebe, T. J.
- Using Online and Paper Surveys - The Effectiveness of Mixed-Mode Methodology for Populations Over 50; 2013; De Bernardo, D. H., Curtis, A.
- The monetary value of good questionnaire design; 2013; Tress, F.
- Slide to ruin data: How slider scales may negatively affect data quality and what to do about it; 2013; Funke, F.
- Measuring wages via a volunteer web survey – a cross-national analysis of item nonresponse; 2013; Steinmetz, S., Annmaria, B.
- Does one really know?: Avoiding noninformative answers in a reliable way.; 2013; de Leeuw, E. D., Boevee, A., Hox, J.
- Sensitive Topics in PC and Mobile Web Surveys; 2013; Mavletova, A. M., Couper, M. P.
- Mobile Research Performance: How Mobile Respondents Differ from PC Users Concerning Interview Quality...; 2013; Schmidt, S., Wenzel, O.
- Who responds to website visitor satisfaction surveys?; 2013; Andreadis, I.
- Why are you leaving me?? - Personality predictors of answering drop out in an online-study; 2013; Thielsch, M., Nestler, S., Back, M.
- Seducing the respondent – how to optimise invitations in on-site online research?; 2013; Póltorak, M., Kowalski, J.
- E-questionnaire in cross-sectional household surveys; 2013; Karaganis, M.
- GESIS Online Panel Pilot: Results from a Probability-Based Online Access Panel; 2013; Kaczmirek, L., Bandilla, W., Schaurer, I., Struminskaya, B., Weyandt, K.
- How the screen-out influence the dropout of a commercial panel; 2013; Bartoli, B.
- Break-off and attrition in the GIP amongst technologically experienced and inexperienced participants...; 2013; Blom, A. G., Bossert, D., Clark, V., Funke, F., Gebhard, F., Holthausen, A., Krieger, U., Wachenfeld...
- Nonresponse and Nonresponse Bias in a Probability-Based Internet Panel; 2013; Blom, A. G., Bossert, D., Funke, F., Gebhard, F., Holthausen, A., Krieger, U.
- Rewards - Money for Nothing?; 2013; Cape, P. J., Martin, P.
- Effects of incentive reduction after a series of higher incentive waves in a probability-based online...; 2013; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- Timing of Nonparticipation in an Online Panel: The effect of incentive strategies; 2013; Douhou, S., Scherpenzeel, A.
- Mixed-mode including web: Recent developments at Statistics Netherlands; 2013; Luiten, A., Schouten, B.
- Surveys on Mobile Devices: Opportunities and Challenges; 2013; Couper, M. P.
- Experiences from a probability-based Internet panel: Sample, recruitment and participation; 2013; Scherpenzeel, A.
- Participation and engagement in web surveys of the general population: An overview of challenges and...; 2013; Roberts, C.
- Using Web Survey Panels to Estimate Population Characteristics: A Comparison of Alternative Approaches...; 2013; Rivers, D.
- Online Research, Game On!; 2013; Puleston, J.
- The Design of Grids in Web Surveys; 2013; Couper, M. P., Tourangeau, R., Conrad, F. G., Zhang, C.
- Understanding and Applying Research Design; 2013; Abbott, M. L., McKinney, J.
- Virtual Research Methods; 2013; Hine, C.
