Web Survey Bibliography
Title Online consumer surveys as a methodology for assessing the quality of the United States health care system
Source Journal of Medical Internet Research, 6, 1
Access date 21.12.2004
Full text doc (265k)
Abstract Background: Interest in monitoring the quality of health care in the United States has increased in recent years. However, the policy objectives associated with collecting this information are constrained by the limited availability of timely and relevant data at a reasonable cost. Online data-collection technologies hold the promise of gathering data directly and inexpensively from large, representative samples of patients and consumers. These new information technologies also permit efficient, real-time assessment in such areas as health status, access to care, and other aspects of the care experience that impact health outcomes. Objective: This study investigates the feasibility, validity, and generalizability of consumer online surveys to measure key aspects of health care quality in the United States. Methods: Surveys about the health and health care experiences of a general adult population and of adults with diabetes were administered online and by telephone. The online survey drew from a sample frame of nearly 1 million consumers and used a single e-mail notification. The random-digit-dial methodology included 6 follow-up calls. Results from the online sample were compared to the telephone sample and to national benchmark data. Results: Survey responses about quality of care collected using online and telephone methods were commensurate once they were weighted to represent the demographic distribution of the 2000 United States Census. Expected variations in health and health care quality across demographic and socioeconomic groups were largely observed, as were hypothesized associations among quality indicators and other variables. Fewer individuals were required to be contacted to achieve target sample sizes using online versus telephone methods. Neither method yielded representative cohorts of nonwhite individuals. Conclusions: Conclusions about the level and variations in health care quality in the United States are similar using data collected in this study compared to data collected using other telephone-based survey methods. As is typical for national telephone surveys conducted by the National Center for Health Statistics, stratified sampling and weighting of survey responses is necessary for results to be generalizable. Online methods are more appropriate for understanding health care quality than for conducting epidemiologic assessments of health in the United States.
Access/Direct link Homepage - journal (full text)
Year of publication2004
Bibliographic typeJournal article
Web Survey Bibliography (264)
- The Effects of Errors in Paradata on Weighting Class Adjustments: A Simulation Study; 2013; West, B. T.
- Improving Surveys with Paradata: Analytic Uses of Process Information; 2013; Kreuter, F.
- Ten questions to ask your online survey provider; 2013; Williams, D.
- Practical tools for designing and weighting survey samples; 2013; Valliant, R. L., Daver, J. A., Kreuter, F.
- Measuring Wages Worldwide: Exploring the Potentials and Constraints of Volunteer Web Surveys; 2013; Steinmetz, S., Raess, D., Tijdens, K., de Pedraza, P.
- Moving an established survey online – or not?; 2013; Barber, T., Chilvers, D., Kaul, S.
- The comparison of road safety survey answers between web-panel and face-to-face; Dutch results of SARTRE...; 2013; Goldenbeld, C., de Craen, S.
- Measuring working conditions in a volunteer web survey; 2013; de Pedraza, P., Villacampa, A.
- Propensity Score Weighting – Can Personality Adjust for Selectivity?; 2013; Glantz, A., Greszki, R.
- The rise of the "connected viewer"; 2012; Smith, A., Boyles, J. L.
- Eurobarometer Special surveys: Special Eurobarometer 381; 2012
- Computation of Survey Weights: Bridging Theory and Practice; 2012; Debell, M.
- Modes of Data Collection; 2012; Tourangeau, R.
- An experimental investigation of the effects of noncontingent and contingent incentives in recruiting...; 2012; Lavrakas, P. J., Dennis, J. M., Peugh, J., Shand-Lubbers, J., Lee, E., Peugh, J., Charlebois, O., Murakami...
- Rules of engagement: The war against poorly engaged respondents - guidelines for elimination; 2012; Gittelman, S. H., Trimarchi, E.
- Web Panels; 2012; Bethlehem, J., Biffignandi, S.
- Use of Response Propensities; 2012; Bethlehem, J., Biffignandi, S.
- Weighting Adjustment Techniques; 2012; Bethlehem, J., Biffignandi, S.
- The Problem of Self-Selection; 2012; Bethlehem, J.,Biffignandi, S.
- The Problem of Undercoverage; 2012; Bethlehem, J., Biffignandi, S.
- Respondent-driven sampling; 2012; Schonlau, M., Liebau, E.
- A Structural Analysis Based on Similarity between Fuzzy Clusters and Its Application to Evaluation Data...; 2012; Chiba, R., Furutani, T., Sato-Ilic, M.
- Why one should incorporate the design weights when adjusting for unit nonresponse using response homogeneity...; 2012; Kott, P. S.
- Cell Sample Demographics under Alternative Dual-Frame Sample Designs; 2012; Montgomery, R., Morrison, H., Zeng, W., Wolter, K., Blumberg, S. J., O'Connor, K.
- Data Quality from Low Cost Data Collection Methodologies; 2012; Traugott, M. W.
- To Weight, or Not to Weight, That is the Question: Survey Weights and Multivariate Analysis; 2012; Young, R., Johnson, D. R.
- Multiple Imputation for Unit Nonresponse and Measurement Error; 2012; Peytchev, A.
- Assessing the Quality of Survey Data ; 2012; Blasius, J.
- Collecting, Managing, and Assessing Data Using Sample Surveys; 2012; Stopher, P.
- Online survey research: Findings, best practices, and future research. Report prepared for the Advertising...; 2011; Vannette, D.
- Online survey research: Findings, Best practices, and future research; 2011
- Just published: Forrester Wave™ of enterprise feedback management satisfaction and loyalty solutions...; 2011; McInnes, A.
- In search of a new approach to measure newspaper audiences in Canada: The journey continues; 2011; Crassweller, A., Rogers, J., Graves, F., Gauthier, E., Charlebois, O.
- Households with Computers, Telephone Subscriptions, and Internet Access, Selected Years, 1997 - 2010; 2011
- Eurobarometer Special surveys: EB75.1 E-Communications Household Survey. Special Eurobarometer 362; 2011
- A meta-analysis of experiments manipulating progress indicators in Web surveys; 2011; Callegaro, M., Villar, A., Yang, Y.
- The Evolution of Edits in the Canadian Census of Population Online Questionnaires; 2011; Laroche, D.
- Current Projects at University of Ljubljana; 2011; Lozar Manfreda, K.
- Maintaining Cross-Sectional Representativeness in a Longitudinal General Population Survey ; 2011; Lynn, P.
- The German Access Panel and the Impact of Response Propensities; 2011; Amarov, B., Enderle, T., Muennich, R., Rendtel, U., Zins, S.
- A Bayesian analysis of small area probabilities under a constraint; 2011; Nandram, B., Sayit, H.
- The Impact of Non-Response Treatments on the Stability of Blockmodels; 2011; Znidarsic, A., Ferligoj, A., Doreian, P.
- test; 2011; Aadland, D.; Øverlien, C.; Abbott, R. D.; Abels, E. G.
- Research on Internet survey errors and control methods; 2011; Mingyue, F., Xicang, Z.
- Separation of selection bias and mode effect in mixed-mode survey – Application to the face-to...; 2011; Bayart, C., Bonnel, P.
- Social Climate Survey of Tobacco Control: A mixed-mode approach; 2011; Klein, J. D., McMillen, R.
- Exploring use of information in paradata through calibration method to detect and adjust non-response...; 2011; Billiet, J. Matsuo, H.
- Assessment of propensity score methods on nonresponse bias adjustment; 2011; Alanya, A., Billiet, J., Matsuo, H.
- Nonsampling errors in dual frame telephone surveys ; 2011; Brick, J. M., Flores Cervantes, I., Lee, S., Norman, G.
- Handbook of Nonresponse in Household Surveys ; 2011; Bethlehem, J., Cobben, F., Schouten, B.