Web Survey Bibliography
Title Online consumer surveys as a methodology for assessing the quality of the United States health care system
Author Bethell, C., Fiorillo, J., Lansky, D., Hendryx, M., Knickman, J.
Source Journal of Medical Internet Research, 6, 1
Year 2004
Access date 21.12.2004
Full text doc (265k)
Abstract Background: Interest in monitoring the quality of health care in the United States has increased in recent years. However, the policy objectives associated with collecting this information are constrained by the limited availability of timely and relevant data at a reasonable cost. Online data-collection technologies hold the promise of gathering data directly and inexpensively from large, representative samples of patients and consumers. These new information technologies also permit efficient, real-time assessment in such areas as health status, access to care, and other aspects of the care experience that impact health outcomes.
Objective: This study investigates the feasibility, validity, and generalizability of consumer online surveys to measure key aspects of health care quality in the United States.
Methods: Surveys about the health and health care experiences of a general adult population and of adults with diabetes were administered online and by telephone. The online survey drew from a sample frame of nearly 1 million consumers and used a single e-mail notification. The random-digit-dial methodology included 6 follow-up calls. Results from the online sample were compared to the telephone sample and to national benchmark data.
Results: Survey responses about quality of care collected using online and telephone methods were commensurate once they were weighted to represent the demographic distribution of the 2000 United States Census. Expected variations in health and health care quality across demographic and socioeconomic groups were largely observed, as were hypothesized associations among quality indicators and other variables. Fewer individuals were required to be contacted to achieve target sample sizes using online versus telephone methods. Neither method yielded representative cohorts of nonwhite individuals.
Conclusions: Conclusions about the level and variations in health care quality in the United States are similar using data collected in this study compared to data collected using other telephone-based survey methods. As is typical for national telephone surveys conducted by the National Center for Health Statistics, stratified sampling and weighting of survey responses is necessary for results to be generalizable. Online methods are more appropriate for understanding health care quality than for conducting epidemiologic assessments of health in the United States.
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Year of publication2004
Bibliographic typeJournal article
Web Survey Bibliography - Health (435)
- New Age Eunuchs: Motivation and Rationale for Voluntary Castration; 2004; Wassersug, R. J., Zelenietz, S. A., Squire, G. F.
- Self-reported Premature Ejaculation and Aspects of Sexual Functioning and Satisfaction; 2004; Rowland, D., Perelman, M., Althof, S., Barada, J., McCullough, A., Bull, S., Jamieson, C., Ho, K. -F...
- What makes an error unacceptable? A factorial survey on the disclosure of medical errors; 2004; Schwappach, D. L. B., Koeck, C. M.
- Surgical Management of Obese Patients with Eating Disorders: A Survey of Current Practice; 2004; Devlin, M. J., Goldfein, J. A., Flancbaum, L., Bessler, M., Eisenstadt, R.
- Egg Consumption Patterns and Salmonella Risk in Finland; 2004; Lievonen, S., Havulinna, A. S., Maijala, R.
- Current Status of Diagnosis and Treatment of Migraine Headache in Japanese Women; 2004; Igarashi, H., Sakai, F.
- Results of an On-Line Survey of Patients with Hereditary Angioedema; 2004; Huang, S. -W.
- Does Telephone Audio Computer-Assisted Self-Interviewing Improve the Accuracy of Prevalence Estimates...; 2004; Currivan, D. B., Nyman, A. L., Biener, L. F., Turner, C. F.
- A comparison of a computer-based questionnaire and personal interviews in determining oral health-related...; 2004; Chestnutt, I. G., Morgan, M. Z., Hoddell, C., Playle, R.
- Transition programs in cystic fibrosis centers: Perceptions of team members; 2004; Flume, P. A., Taylor, L. A., Anderson, D. L., Gray, S., Turner, D.
- Web-Based Behavioral Surveillance Among Men Who Have Sex With Men: A Comparison of Online and Offline...; 2004; Elford, J., Bolding, G., Davis, M., Sherr, L., Hart, G.
- Attempting to adjust for selection bias in Web surveys with propensity scores: the case of the Health...; 2004; Schonlau, M., van Soest, A., Kapteyn, A., Couper, M. P., Winter, J.
- An Internet-based survey method for college student drinking research; 2004; Kypri, K., Gallagher, S. J., Cashell-Smith, M. L.
- A brief screening questionnaire for infant sleep problems: Validation and findings for an Internet sample...; 2004; Sadeh, A.
- An Internet survey of asthma treatment; 2004; Janson, C., Wjst, M.
- Information needs of gay, lesbian, bisexual, and transgendered health care professionals: results of...; 2004; Keith, L., Fikar, C. R.
- The Utility of Conducting Interviews in Multiple Languages on the World Trade Center Health Registry; 2004; Triplett, S., Zelon, H., Dean, L., Murphy, J., Thalji, L.
- A Comparison of Two Web-Based Surveys: Static versus Dynamic Versions of the NAMCS Questionnaire; 2004; Tourangeau, R., Couper, M. P., Galesic, M., Givens, J.
- Noncoverage and Nonresponse in a Web Survey; 2004; Couper, M. P., Kapteyn, A., Schonlau, M., Winter, J.
- How Health Policy and Health Services Researchers are Compensated: Analysis of a Nationwide Salary Survey...; 2004; Resneck, J. Jr., Luft, H.
- A Comparison of CAPI and PAPI in a Nationally Representative Danish Health Survey; 2004; Ekholm, O., Hesse, U., Norlev, J., Davidsen, M.
- The Effects of Correcting for Sample Selection Bias in Internet Panel Surveys Based on Random Digit...; 2004; Cameron, T. A., de Shazo, J. R., Dennis, J. M., Lee, R. J.
- Moving BRFSS from RDD to Multimode: A Web/Mail/Telephone Experiment; 2004; Mokdad, A., Link, M. W.
- Attempting to Adjust for Selection Bias in Web Surveys with Propensity Scores: The Case of the Health...; 2004; Schonlau, M., Couper, M. P., Winter, J.
- The Net Effect: A Comparison of Internet vs. Mail Survey Respondents; 2004; Friedman, E. M., Clusen, N. A., Hartzell, M.
- Reading in Virutal Research Ethics; 2004; Anonymous
- Development of a Pain and Discomfort Module for Use with the WHOQOL-100; 2004; Mason, V. L., Skevington, S. M., Osborn, M.
- Exploration of Physicians Who Choose to Respond Online; 2004; Peugh, J., Zapert, K.
- Can the Internet Be Used to Collect Clinical Data for Research?; 2004; Chow, Y. W., Treasure, T., Gallivan, S.
- Ethical Dilemmas in Research on Internet Communities; 2004; Flicker, S., Haans, D., Skinner, H.
- Panel Attrition and its Effects on Results from a Longitudinal Study: An Examination of Changes in Participants...; 2004; Baxter, R. K., Dean, E.
- Gaining Respondent Cooperation in College Web-based Alcohol Surveys: Findings from Experiments at Two...; 2004; Crawford, S. D., McCabe, S. E., Saltz, B., Boyd, C. J., Freisthler, B., Paschall, M. J.
- Ensnaring Webs and Nets: ethical issues in Internet-based research; 2004; Cotton, A. H.
- Issues In An Internet Survey Among Midlife Asian Women; 2004; Im, E. O., Chee, W.
- Issues in Internet survey research among cancer patients; 2004; Im, E. O., Chee, W.
- Online consumer surveys as a methodology for assessing the quality of the United States health care...; 2004; Bethell, C., Fiorillo, J., Lansky, D., Hendryx, M., Knickman, J.
- Ethical and legal issues of conducting nursing research via the internet; 2004; Cirgin Ellett, M. L., Lane, L., Keffer, J.
- Using the Online Medium for Discursive Research About People With Disabilities; 2004; Bowker, N., Tuffin, K.
- Asking about quantity and frequency of alcohol consumption before asking the CAGE questions produces...; 2004; Etter, J. -F.
- Report of the results of the Asthma awareness survey; 2003
- Evaluation of the minimal important difference for the feeling thermometer and the St. George's...; 2003; Schunemann, H. J. et al.
- Comparison of E-mail, Fax, and Postal Surveys of Pediatricians; 2003; McMahon, S. R., Iwamoto, M., Massoudi, M. S., Yusuf, H. R., Stevenson, J. M., David, F., Chu, S. Y.,...
- A pilot study of a computer-assisted cell-phone interview (CACI) methodology to survey respondents in...; 2003; Wilkins, C., Casswell, S., Barnes, H. M., Pledger, M.
- Using Internet-based Surveys to Reach Hidden Populations: Case of Nonabusive Illicit Drug Users; 2003; Duncan, D., White, J., Nicholson, T.
- Adjustments for non-telephone bias in random-digit-dialling surveys; 2003; Frankel, M. R., Srinath, K. P., Hoaglin, D. C.
- Validity of the Survey of Health and Internet and Knowledge Network's Panel and Sampling; 2003; Baker, L. C., Bundorf, M. K., Singer, S. J., Wagner, T. H.
- Web survey data collection and retrieval to plan teleradiology implementation; 2003; Alaoui, A., Collmann, J. R., Johnson, J. A., Lindisch, D., Mun, S. K.
- The effect of different methods of collecting data: Mail, telephone and filter data collection issues...; 2003; Hawthorne, G.
- Editing strategies used by the US Bureau of Labor Statistics in Data Collection over the Internet; 2003; Cohen, S. H.
- Impact of messages on concomitant use of nicotine replacement therapy and cigarettes: a randomized trial...; 2003; le Houezec, J., Landfeldt, B., Etter, J. -F.