Web Survey Bibliography
As society changes, survey research changes. The declining number of landline-only households in the U.S. has complicated and raised the cost of conducting surveys by telephone. Gone is the near-universal access to residences and greatly reduced is the geographic precision that high-coverage telephone surveys once offered. However, advances in computing power and address-based data files have created an alternative method of sampling known as address-based sampling (ABS). ABS uses Delivery Sequence File (DSF) data from the U.S. Postal Service’s records of every address in the country that can receive mail. The quality of this national list has improved with the push for more automation and efficiency in mail delivery, the growth in geographic information systems applications, and local initiatives to enhance emergency services by assigning standard street addresses even in more rural areas. ABS boasts near-universal coverage and precise geographical targeting. Because ABS is relatively new and often used in mixed-mode surveys, describing its use is valuable. This paper describes a mixed-mode ABS experiment within a statewide survey about recreational activities and demand. The original sample contained 13,880 records and yielded 3,149 responses from 17 geographic strata. Data were collected by web and mail. Addresses were randomly assigned to one of four treatments: mail only, mail with web later, web with mail later and the choice of options offered up front. The response rate was much lower for the web-with-mail-later group. Nearly half of the responses in this group resulted from a single paper mailing. However, one-quarter of respondents from the two treatment groups offering the web mode early on used the web. Some substantive and demographic differences by treatment were observed, but were not problematic. A hybrid protocol – a web-first invitation with multiple postal contacts to nonresponders – might have reduced costs up to 15% compared to a postal-only protocol.
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Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 67th Annual Conference, 2012 (104)
- Encouraging Survey Response via Smartphones: Effects on Respondents’ Use of Mobile Devices and...; 2012; Dillman, D. A., Millar, M. M.
- When More Gets You Less: A Meta-Analysis of the Effect of Concurrent Web Options on Mail Survey Response...; 2012; Medway, R., Fulton, J.
- Panel Conditioning: Results from Two Experiments in a Probability-based Online Panel; 2012; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- Testing Video Messages in Web Surveys: Effects on Sample Bias and Validity; 2012; Shapiro, D., Cappella, J.
- Ordering Your Attention: Response Order Effects in Parallel Phone and Online Surveys; 2012; Barlas, F. M., Thomas, R. K.
- Do Surveys that are Completed on Mobile Devices Differ from Surveys Completed Online, Over the Phone...; 2012; Gluck, A.
- A Direct Comparison of Mobile Versus Online Survey Modes; 2012; Wells, T., Bailey, J., Link, M. W.
- The Reliability and Validity of Alternative Customer Satisfaction Measurement Scales in PC Web and Mobile...; 2012; Chrzan, K., Saunders, T.
- Influencing Mode Choice in a Mixed Mode Survey; 2012; Mooney, G., Lan, F., Lin, X., Hurwitz, A.
- Developing a New Mixed Mode Methodology for a Provincial Park Camper Survey in British Columbia; 2012; Dyck, B. W., Dearden, P., Rollins, R.
- Nonresponse and Mode Effects in a Two-wave Randomized Mode Experiment; 2012; Beach, S., Musa, D.
- Are Multiple Modes Helpful? Balancing Reduction of Nonresponse and Sampling Error against Mode Effects...; 2012; Phillips, B. T., Harrison, C., Turakhia, C.
- Assessing the Mode-dependency of Survey Response and Non-response Bias; 2012; Klausch, L. T., Hox, J., Schouten, B.
- Question Order Effect: A Web Survey Experiment with Paradata; 2012; Ye, C., Tourangeau, R.
- Professional Respondents in Internet Panels: Who are They and What Do They Do to Our Data?; 2012; de Leeuw, E. D., Matthijsse, S.
- Designing an Instrument to Measure No-notice Emergency Evacuations: The Case of the Emergency Evacuation...; 2012; Bautista, R., Fontes, A., Auld, J., Sokolov, V.
- Using Text-to-Speech (TTS) for Audio-CASI; 2012; Couper, M. P., Kirgis, N., Buageila, S., Berglund, P.
- Auto vs. Manual Login Today: Updating Early Research; 2012; Crawford, S. D., McClain, C., Dugan, J. P.
- Using SMS Text Messaging To Collect Time Use Data; 2012; Brenner, P., DeLamater, J.
- A Shot in the Dark: Measurement Influence on Likelihood to Vaccination; 2012; Higgins, W. B., Thomas, R. K.
- Response Anchoring and Polarity Effects on Endorsement and Response Patterns; 2012; Higgins, W. B., Thomas, R. K.
- Update Your Status Lately? – Then Why Not Respond to Our Survey!; 2012; Borie-Holtz, D.
- Effects of Technical Difficulties on Item Nonresponse and Response Favorability in a Mixed-Mode Survey...; 2012; Gibson, J. L.
- Using Technology to Enhance the Quality of In-Depth Interview Data Collected by Telephone: A Study of...; 2012; Mulcahy, T. M., Nguyen, K., Brownstein, H., Johannes, F.-H.
- Evaluating the Impact of Emails and Landing Page on Web Survey Access; 2012; Falcone, A. E., Thomas, R. K., Mack, A. R.
- Order Manipulation of a Request to Validate Responses with Records in a Web Survey of Researchers; 2012; Burmeister, K., Osganian, S., de Ferranti, S., Denhoff, E., Stelz, S.
- Using Mixed-Mode Contacts to Facilitate Participation in Public Agency Client Surveys; 2012; Israel, G. D.
- Demonstration of the International Cross-Time, Cross-System Database; 2012; Miller, D.
- Demonstration of an Integrated Sample Management System for a Mixed Mode (Paper/Web) Survey; 2012; Ullman, E., Peng, H., Helppie McFall, B.
- Telephone Status, Attitudes toward Participation in Future Surveys, and Willingness to Join a Local...; 2012; Beach, S., Musa, D.
- Cell Sample Demographics under Alternative Dual-Frame Sample Designs; 2012; Montgomery, R., Morrison, H., Zeng, W., Wolter, K., Blumberg, S. J., O'Connor, K.
- Where is Neutral? Using Negativity Biases to Interpret Thermometer Scores; 2012; Soroka, S., Albaugh, Q.
- I Got a Feeling: Comparison of Feeling Thermometers with Verbally Labeled Scales in Attitude Measurement...; 2012; Thomas, R. K., Bremer, J.
- What Number of Scale Points in an Attitude Question Optimizes Response Validity and Administration Practicality...; 2012; Yeager, D. S., Anand, S., Krosnick, J. A.
- Making a Match: Exploring the Impact of Mode Preference on Measurement; 2012; Kasabian, A., Olson, K., Smyth, J.
- Question or Mode Effects in Mixed-Mode surveys: A Cross-cultural study in the Netherlands, Germany,...; 2012; de Leeuw, E. D., Nicolaas, G., Campanelli, P., Hox, J.
- Recruitment and Retention in Multi-Mode Survey Panels; 2012; McCutcheon, A. L., Rao, K., Kaminska, O.
- The Effect of Mixed Mode Designs on Nonresponse Bias; 2012; Wells, B. M., Olson, K.
- Demographic Question Placement and Its Effect on Item Response Rates and Means of a Veterans Health...; 2012; Teclaw, R., Price, M.Osatuke, K.
- Best Approaches to Mode Order and Non-response Prompting in a Multi-Mode Survey; 2012; Newsome, J., Levin, K., Schafer, B., Vigil, M., Liu, W.
- Using Online Panels for National Surveys of Low Incidence Populations: Findings from the CDC Influenza...; 2012; Boyle, J., Ball, S., Ding, H., Srinath, K. P., Euler, G.
- How Representative is a Self-selected Web-panel? - The Effect on Representation of Different Sampling...; 2012; Dahlberg, S., Martinsson, J., Lundmark, S.
- Using Probability-based On-line Samples to Calibrate Non-probability Opt-in Samples; 2012; DiSogra, C., Cobb, C. L., Chan, E., Dennis, J. M.
- Better (Quality), Faster, Cheaper? Completing Web Surveys on Cell-Enabled iPads; 2012; Driscoll, H., Dayton, J. J., Pels, R.
- Understanding Smartphone Usage to Take Web Surveys: A Cross Country Analysis; 2012; Stapleton, C.
- Scale Orientation, Number of Scale Points and Grids in Mobile Web Surveys; 2012; Chrzan, K.; Saunders, T., Jue, A.
- Use of Mobile Devices to Access Computer-optimized Web Instruments: Implications for Respondent Behavior...; 2012; McClain, C., Crawford, S. D., Dugan, J. P.
- Response Quality and Demographic Characteristics of Respondents Using a Mobile Device on a Web-based...; 2012; Guidry, K. R.
- Use of a 2nd Reminder Mailing, Quick Response Code and Optimized Mobile Survey to Increase Response...; 2012; Cantave, M. A., Gentry, R. J.
- The Effect on Differential Mailing Methodologies on Response Rates: Testing Advanced Notices, Package...; 2012; Pens, Y., Gentry, R. J.
