Web Survey Bibliography
Humanized agents are often implemented in the user interfaces of computers as well as other devices (e.g., IKEA’s animated online assistant ‘Anna’ and the iPhone speech-based personal assistant ‘Siri’). This study explores the design of humanized agents that interact with respondents in a Web survey questionnaire. Specifically, the agent intervenes when respondents speed, i.e., answer too fast to provide high quality data. Although a few previous studies on this type of intervention reported positive impact on response quality, the evidence also suggests that some respondents may lack the motivation to comply with the intervention requests. We speculate that the intervention could be more effective if respondents treat the intervention as if it is from a human agent rather than simply feedback from the computer; the risk is this may introduce social desirability bias. To explore this, we examine four designs of the intervention for the speeding; in all cases respondents will be prompted and asked to re-consider their answers when their answers are faster than the pre-specified threshold. We manipulate the picture and the text to either be more human-like or feel more like a computer program. We also contrast how the intervention is presented – either on the subsequent survey screen or in a pop-up window – to test the hypothesis that the latter might help create the sense of an agent stepping into the data collection process; as a result, respondents might be more likely to respond socially to the intervention when it involves humanized cues. This study compares the four intervention designs on: 1) respondents’ compliance with the intervention, 2) their subsequent response effort in the survey, and 3) the social desirability of their answers to subsequent sensitive questions.
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Web Survey Bibliography - 2012 (524)
- Worldwide online research spending; 2012
- What we can learn from unintentional mobile respondents; 2012; Peterson, G.
- Using paradata to explore item-level response times in surveys; 2012; Couper, M. P., Kreuter, F.
- Using multivariate statistics, 6th Edition; 2012; Tabachnick, B. G., Fidell, L. S.
- Unintentional mobile respondents; 2012; Peterson, G.
- Tracking preference expression (DNT); 2012
- The smartphone psychology manifesto; 2012; Miller, G.
- The rise of the "connected viewer"; 2012; Smith, A., Boyles, J. L.
- The practice of social research; 2012; Babbie, E. R.
- The integration of facebook into class management: an exploratory study; 2012; Chou, P. N.
- The effects of item saliency and question design on measurement error in a self-administered survey; 2012; Stern, M. J., Smyth, J. D., Mendez, J.
- The cross platform report. Q2 -2012 - US; 2012
- Speed (necessarily) doesn’t kill: A new way to detect survey satisficing; 2012; Garland, P. et al.
- Smartphone ownership update: September 2012; 2012; Rainie, L.
- Sensitive topics in PC Web and mobile web surveys: Is there a difference?; 2012; Mavletova, A. M., Couper, M. P.
- Selection bias of internet panel surveys: A comparison with a paper-based survey and national governmental...; 2012; Tsuboi, S. et al.
- Screenwise panel: Frequently Asked Questions; 2012
- Research company spotlight - Mobile surveys; 2012
- Redeveloping the research section of Meningitis UK's website — A case study report; 2012; Witt, J. et al.
- Quality in market research. From theory to practice. 2nd Edition; 2012; Harding, D., Jackson, P.
- Participation of mobile users in traditional online studies; 2012; Jue, A.
- Online survey statistics for the mobile future. Updated with Q3 2012 data; 2012
- Ofcom technology tracker Wave 3; 2012
- Ofcom technology tracker Wave 2; 2012
- Not just playing around; 2012; Ewing, T.
- Norme di qualita' Assirm (Assirm quality rules]; 2012
- NBCU enlists Google, ComScore to track multiscreen Olympics viewing; 2012; Spangler, T.
- MRS Guidelines for online reseach; 2012
- More dirty little secrets of online panel research.; 2012
- Mobile email opens report 2nd half 2011; 2012
- Metering mobile usage. Insights from global Arbitron mobile trends panel; 2012; Verkasalo, H.
- Media tracker; 2012
- Measuring the quality of governmental websites in a controlled versus an online setting with the ‘...; 2012; Elling, S. et al.
- Measuring modern media consumption; 2012; Arini, N.
- ISO 20252. Market, opinion and social research-Vocabulary and service requirements, 2nd Edition; 2012
- Is „chapterisation“ a viable alternative to traditional progress indicators ?; 2012; Spicer, R., Dowling, Z.
- Internet use in households and by individual in 2012. Eurostat Statistics in Focus 50/2012; 2012; Seybert, H.
- Internet access - Households and individuals, 2012 part 2; 2012
- Internet access - Households and individuals, 2012; 2012
- Guide to social science data preparation. Best practice throughout the data life cycle; 2012
- Google et Médiamétrie créent une audience bimédia; 2012; Gonzales, P.
- GMI Pinnacle; 2012
- Global market research 2012; 2012
- Flowing with the mainstream. Is mobile market research finally living up to the hype?; 2012; Townsend, L.
- Explaining rising nonresponse rates in cross-sectional surveys; 2012; Brick, J. M., Williams, D.
- Eurobarometer Special surveys: Special Eurobarometer 381; 2012
- Online Surveys 2.0; 2012; Elferink, R.
- The Impact of Academic Sponsorship on Online Survey Dropout Rates; 2012; Allen, P. J., Roberts, L. D.
- Especially for You: Motivating Respondents in an Internet Panel by Offering Tailored Questions; 2012; Oudejans, M.
- Social media as a data collection tool: the impact of Facebook in behavioural research; 2012; Zoppos, E.
