Web Survey Bibliography
Humanized agents are often implemented in the user interfaces of computers as well as other devices (e.g., IKEA’s animated online assistant ‘Anna’ and the iPhone speech-based personal assistant ‘Siri’). This study explores the design of humanized agents that interact with respondents in a Web survey questionnaire. Specifically, the agent intervenes when respondents speed, i.e., answer too fast to provide high quality data. Although a few previous studies on this type of intervention reported positive impact on response quality, the evidence also suggests that some respondents may lack the motivation to comply with the intervention requests. We speculate that the intervention could be more effective if respondents treat the intervention as if it is from a human agent rather than simply feedback from the computer; the risk is this may introduce social desirability bias. To explore this, we examine four designs of the intervention for the speeding; in all cases respondents will be prompted and asked to re-consider their answers when their answers are faster than the pre-specified threshold. We manipulate the picture and the text to either be more human-like or feel more like a computer program. We also contrast how the intervention is presented – either on the subsequent survey screen or in a pop-up window – to test the hypothesis that the latter might help create the sense of an agent stepping into the data collection process; as a result, respondents might be more likely to respond socially to the intervention when it involves humanized cues. This study compares the four intervention designs on: 1) respondents’ compliance with the intervention, 2) their subsequent response effort in the survey, and 3) the social desirability of their answers to subsequent sensitive questions.
Conference Homepage (abstract)
Web Survey Bibliography - USA (2156)
- The Effects of Errors in Paradata on Weighting Class Adjustments: A Simulation Study; 2013; West, B. T.
- Using Paradata to Study Response to Within-Survey Requests; 2013; Sakshaug, J. W.
- Paradata for Coverage Research ; 2013; Eckman, S.
- Improving Surveys with Paradata: Analytic Uses of Process Information; 2013; Kreuter, F.
- Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Online Fundraising Essentials, Second Edition; 2013; Stevenson, S. C.
- Tips for Evaluating Online Effectiveness; 2013; Stevenson, S. C.
- The Digital Divide: The internet and social inequality in international perspective; 2013; Ragnedda, M., Muschert, G.
- Ten questions to ask your online survey provider; 2013; Williams, D.
- Survey quality prediction system 2.0; 2013
- Practical tools for designing and weighting survey samples; 2013; Valliant, R. L., Daver, J. A., Kreuter, F.
- Paradata in web surveys; 2013; Callegaro, M.
- Report Of The AAPOR Task Force On Non-probability sampling; 2013; Baker, R. P., Brick, J. M., Bates, N., Battaglia, M. P., Couper, M. P., Dever, J. A., Gile, K. J., Tourangeau...
- Mode Matters: Evaluating Response Comparability in a Mixed-Mode Survey; 2013; Bowyer, B. T., Rogowski, J. C.
- Methodological Considerations of Qualitative Email Interviews; 2013; Nehls, K.
- Best Practice in Online Survey Research with Sensitive Topics; 2013; Kays, K., Keith, T. L., Broughal, M. T.
- Using Web Surveys for Psychology Experiments: A Case Study in New Media Technology for Research; 2013; Peden, B. F., Tiry , A. M.
- Compared to a small, supervised lab experiment, a large, unsupervised web-based experiment on a previously...; 2013; Ryan, R. S., Wilde, M., Crist, S.
- Moving an established survey online – or not?; 2013; Barber, T., Chilvers, D., Kaul, S.
- On the Use of Latent Variable Models to Detect Differences in the Interpretation of Vague Quantifiers...; 2013; Griffin, J.
- Managing mobile research: How it's different and why it matters; 2013; Kachhi-Jiwani, D., Tucker, J., Wilding-Brown, L.
- An approach to selecting online respondents; 2013; Terhanian, G.
- By the Numbers: Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Designing and conducting business surveys; 2013; Snijkers, G.,Araldsen, G., , Willimack, D. K.Jones, J.
- Battle of the Scales: Understanding Respondent Scale Usage in the US and Abroad; 2013; Courtright, M., Pashupati, K., Pettit, F. A.
- Modular Survey Design: A Bite Size Proposal; 2013; Kelly, F., Stevens, S., Johnson, A.
- Cyborgs vs. Monsters: Assembling Modular Surveys to Create Complete Datasets; 2013; Johnson, E. P., Siluk, L., Tarraf, S.
- Do I Have Your Full Attention?; 2013; Cape, P. J.
- Does Sample Size Still Matter?; 2013; Bakken, D. G., Bond, M.
- Optimizing Surveys for Smartphones: Maximizing Response Rates While Minimizing Bias; 2013; Lattery, K., Park Bartolone, G., Saunders, T.
- Shorter Isn't Always Better; 2013; Burdein, I.
- Solving the Unintentional Mobile Challenge; 2013; Peterson, G., Mechling, J., LaFrance, J., Ham, G.
- Mobile Research Risk: What Happens to Data Quality When Respondents Use a Mobile Device for a Survey...; 2013; Baker-Prewitt, J.
- Computer science security research and human subjects: Emerging considerations for research ethics boards...; 2013; Buchanan, E. A., Aycock, J., Dexter, S., Dittrich, D., Hvizdak, E. E.
- Addressing Survey Nonresponse Issues: Implications for ATE Principal Investigators, Evaluators, and...; 2013; Welch, W. W., Barlau, A. N.
- Addressing Disclosure Concerns and Analysis Demands in a Real-Time Online Analytic System; 2013; Krenzke, T., Gentleman, J. F., Li, J., Moriarity, C.
- The General Survey System Initiative at RTI International: An Integrated System for the Collection and...; 2013; Thalji, L., Mitchell, S., Hill, C. A., Suresh, R., Speizer, H., Pratt, D.
- Consolidation and Standardization of Survey Operations at a Decentralized Federal Statistical Agency; 2013; Nealon, J., Gleaton, E.
- Examination of the equivalence of self-report survey-based paper-and-pencil and internet data collection...; 2013; Weigold, A., Weigold, I. K., Russell, E. J.
- An Assessment of Incentive Versus Survey Length Trade-offs in a Web Survey of Radiologists; 2013; Ziegenfuss, J. Y., Niederhauser, B. D., Kallmes, D., Beebe, T. J.
- Clarifying Categorical Concepts in a Web Survey.; 2013; Redline, C. D.
- Using Online and Paper Surveys - The Effectiveness of Mixed-Mode Methodology for Populations Over 50; 2013; De Bernardo, D. H., Curtis, A.
- The Design of Grids in Web Surveys; 2013; Couper, M. P., Tourangeau, R., Conrad, F. G., Zhang, C.
- Survey Research; 2013; Abbott, M. L., McKinney, J.
- Understanding and Applying Research Design; 2013; Abbott, M. L., McKinney, J.
- The Science of Web Surveys; 2013; Tourangeau, R., Conrad, F. G., Couper, M. P.
- Virtual Research Methods; 2013; Hine, C.
- Informed Consent for Web Paradata Use; 2013; Couper, M. P., Singer, E.
- The Use of Mixed Methods in Organizational Communication Research; 2013; Salem, P. J.
- The Use of E-Questionnaires in Organizational Surveys; 2013; Brender-Ilan, Y., Vinitzky, G.
